Treatstock is an online platform that specializes in providing a range of manufacturing services, including CNC machining, 3D printing, laser cutting, and injection molding. By facilitating a user-friendly experience, the company allows customers to upload CAD files, select preferred materials and manufacturing technologies, and receive instant quotes for their projects. Treatstock operates without a minimum order requirement, making it accessible for both individual users and businesses seeking rapid prototyping and manufacturing solutions. The company's target market includes designers, engineers, and businesses worldwide looking for efficient manufacturing options. Treatstock's tools enable users to manage orders seamlessly and connect with suppliers, ensuring quality parts are produced quickly and safely. With a focus on buyer protection and instant request features, Treatstock aims to streamline the manufacturing process for its customers while promoting collaboration and innovation in the manufacturing industry.
Treatstock receives overwhelmingly positive feedback for its service, with many customers praising the quick manufacturing and affordable pricing. Reviewers highlight the ease of use of the website and the quality of the printed parts, often noting that their orders arrive promptly.
However, there are significant complaints regarding customer service, with multiple users reporting unresponsive support and issues with order fulfillment. Some sellers express frustration over delayed payments and lack of communication, suggesting that the platform may be struggling to maintain its operations. Despite these critical issues, the majority of consumers appreciate the overall experience and product quality. Overall, Treatstock is viewed positively, but potential users should be aware of the reported service challenges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 463 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 1.0 | 1 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 463 most recent reviews.
“Good service and very affordable”
“Terrible customer service, Terrible platform”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Manufacturing.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 463 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Treatstock is #1 of 5 on overall rating in this group.
463 reviews of Treatstock. Filter by what matters to you.
Over a year ago
I have had nothing but great outcomes with treatstock. The parts are perfect, incredibly inexpensive, and arrive quickly. The website is very easy to use. I was going to buy my own 3d printer but trea... See more
Over a year ago
Meine persönliche Erfahrung: Nach positiver Ersterfahrung direkt Ernüchterung bei 2. Bestellung. Der Anbieter reagiert nicht und seit 1 Monat weder Rückmeldung noch Lieferung. Treatstock eingeschaltet... See more
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Terrible customer service, Terrible platform. Tax forms don't work, customer service doesn't respond, they're unhelpful and a waste of time. Not worth the hassle as they don't have their platform working correctly. Find alternatives and don't waste your time.
I have had nothing but great outcomes with treatstock. The parts are perfect, incredibly inexpensive, and arrive quickly. The website is very easy to use. I was going to buy my own 3d printer but treatstock is much better!
Meine persönliche Erfahrung: Nach positiver Ersterfahrung direkt Ernüchterung bei 2. Bestellung. Der Anbieter reagiert nicht und seit 1 Monat weder Rückmeldung noch Lieferung. Treatstock eingeschaltet, aber auch dort NULL Kommunikation. Lieber Craftcloud nutzen!!
Alors peut être que pour les acheteurs, c'est un super service. Par contre pour les vendeurs, c'est de pire en pire. En attente de paiement de + de 500€ depuis plus d'un mois, aucune réponse à mes messages et aucune information.
This appears to be a defunct business, the support will not respond to you and your earnings will be stolen by the founder Artem Arno. I have money sat on my account with no way of withdrawing it.
This company is a semi con. They are setup in the UK and hosted on uk.godaddy.com. When you come to make a withdrawl, they will take 30% of your income and say it is to pay for US Tax. If you are not a US citizen, they provide you with a form to fill in to remove the 30% deduction, however, they will not process it and will not respond to you. Since the money can not be paid to IRS, they must be pocketing the 30%. From what I am aware this is fraud. Don't just take my word for it, there are comments about this in many places including on this site. If you look on social media, Facebook, YouTube, etc, you will see they have not posted anything for over a year. If you still want to use them, make sure to increase your prices by 30% to cover their illegal deductions.
I've never really had a great experience with treatstock, but it's only fairly recently I've had a really bad one. I placed an order for about 40 small resin prints, and every single piece came uncured and unclean. the smell was absolutely horrible, and caused a migraine for several days. I went back and forth for about 4 months trying to have the printer reprint the pieces after disputing the order. I just wanted to send them back, but they said they would reprint them and then kept ghosting me. so, I finally reached out to treatstock support about the lack of response and unusable products. they offered a full refund, and I accepted. it's been over 3 months since that and support has also been ghosting me! at this point, it's way too late to try to file an issue with PayPal, so I have no clue how to get my money back because they're practically unresponsive.
Multiples Bugs : commandes dedoublées, paiements refusés, parfois en euros, parfois en dollars... Finalement, commande refusé par prestataires sans raison notifiée alors que pièce tres banale. Passez votre chemin...
So far the company hasn't responded at all! Ho ordinato 5 modelli con la ditta Stampa Libera, e ho pagato il prezzo del sito (43,60€). Dopodiché il fornitore ha iniziato a scrivermi che non aveva accettato, che non lo avrebbe fatto e che avrei dovuto chiedere il rimborso al sito. Ho già scritto all'assistenza di Treatstock segnalando tutto l'accaduto e chiedendo il rimborso per due volte e non ho ancora ricevuto risposta. Ho provato ad utilizzare il sito presso un altro fornitore di Trieste, ma prima di confermare l'ordine l'ho chiamato, riassunto della conversazione mi ha sconsigliato di utilizzare questo sito.
Add myself to the list of sellers that are not getting paid. I've had to reach out directly to my customers and let them know the situation. Treatstock appears to be out of business and left their printers out to dry. As of this writing (11/21/2023) I'm out nearly $200 in payments that Treatstock has yet to pay out. One of those payments has been 'approved' but was never sent to PayPal. Questions to support have gone unanswered. The owners have marked themselves as anonymous on LinkedIn and their contact information is a UPS store in Delaware. Unfortunately they were a niche site in a market that helped a lot of people, like myself, make a little cash from our underutilized printers. I'm willing to update my review if they'd reply back but until then, I'd suggest staying away. Edit: Finally received payout on 12/3.. exactly 30 days after I received it. Note that it was MINUS 28% withholding for 'taxes' simply because they refused to confirm my W-9.
Similar experience to the UK guy who wasn't paid. I'm USA based and I've been trying to get paid since JUNE. Did a $400 order for a single customer. They rated it 5-stars and a) no one will reply to my emails / support tickets. Submitted around 10 requests. b) treatstock wanted to withhold 30% for tax if for wasn't on file (I filed it out when I signed up) and c) since they didn't reply, I submitted the withdrawal request even though it shows they are going to withhold 30% for taxes. It's been over a month and no deposit to my PayPal account... They are not to be trusted and they are padding their pockets with small 3D printing businesses suffering.
As a seller on this platform, I initially had high hopes of finding a convenient place to manufacture products for customers. Unfortunately, my experience has been far from satisfactory. They deduct 30% from withdrawals, assuming everyone is based in the US. Despite repeatedly submitting the required tax form, it seems to have never been processed, resulting in a 30% charge on every withdrawal. While I didn't have many sales, I hoped to use this platform for additional income. I encountered an issue with a client who sent me a request, which I accepted. However, less than an hour later, the customer wanted to cancel the order, and there was no cancel button available after acceptance. I attempted to contact TreatStock through various channels, including their website's DM, contact form, and email, but received no response. This lack of communication and support is a severe flaw in their business operations. I made my last withdrawal request on September 3rd and I'm still waiting for it to be processed, with the 30% deduction once again. I would like to amend my review and resume using this platform to print products for clients, but at this point, it's impossible. TreatStock urgently needs to improve its communication, respond to emails, and enhance its overall website functionality. While it might be a decent platform for customers, it's a frustrating and unviable choice for sellers due to delayed payments and a lack of responsiveness to critical inquiries. UPDATE - Payment has been received today. 29/09/23
Non c'è mio uso, ma, mio malgrado, questa volta sono costretto a valutare negativamente un acquisto presso l'azienda " salento team lab". Nello specifico un paio di tappi che hanno la funzione di bloccare la visiera di un casco moto e che non appena inseriti, uno di questi si e' subito spezzato. Nel chiedere spiegazioni ad una persona dell'azienda, mi viene risposto testualmente: Stampare parti piccole con basso riempimento a volte è un problema e cede il pla.. io posso stamparli nuovamente ma al 100% di riempimento a mie spese ma dovresti pagare la spedizione [21/6, 13:59] Lorenzo: Quindi sarebbero piu" resistenti giusto? e quanti me ne stamperesti? [21/6, 14:07] Treastock (3D): 2? [21/6, 14:10] Lorenzo: Ok. Spedisci, le provo e poi ti pago spese di spedizione [21/6, 14:13] Treastock (3D): No [21/6, 14:13] Treastock (3D): O prenoti il ritiro o mandi prima i soldi della spedizione. Lorenzo: QUINDI E' EVIDENTE CHE I TAPPI IN QUESTIONE SONO STATI CREATI LA PRIMA VOLTA SENZA CRITERI DI QUALITA' COME AFFERMATO PROPRIO DALL'INTERLOCUTORE.
Avoid at all costs nothing but a scam i was a vendor on there and they have taken there cut from the job then taken another 30% upon withdrawal which still hasnt arrived in my paypal account I've messaged support multiple times and never get a response i will not be doing anymore jobs for treatstock ive lost out on income and materials AVOID AVOID AVOID
I was wanting to get my model 3d printed but i was wanting to get the best deal, then i stumbled on the treatstock website while i was looking up 3d printing websites, and it was a great thing i found treatstock first, they compare a bunch of websites so you can find the right one for your 3d printing needs, they have tools to modify and adjust your models before printing, and they have customization options too, and they don't just do 3d printing, they also have CNC services as well, overall five stars out of five, i will be using their services again soon.
Quick manufacturing, prompt delivery, and a top-notch product.
Treatstock as a great resource to find an ideal production provider for my project. The provider was quick to process the order, had excellent communications and fast to ship. The Treatstock interface was great allowing me to upload the model files and get accurate quotes for production.
Good service and very affordable. Delivery was quick and the manufacturer sent photos of the progress, while I was waiting for the package to arrive.
Quick service, great communication throughout and prints came out perfect.
Service was excellent. Lightening fast production and delivery. Justin was the ultimate professional.
Treatstock is an online platform that specializes in providing a range of manufacturing services, including CNC machining, 3D printing, laser cutting, and injection molding. By facilitating a user-friendly experience, the company allows customers to upload CAD files, select preferred materials and manufacturing technologies, and receive instant quotes for their projects. Treatstock operates without a minimum order requirement, making it accessible for both individual users and businesses seeking rapid prototyping and manufacturing solutions. The company's target market includes designers, engineers, and businesses worldwide looking for efficient manufacturing options. Treatstock's tools enable users to manage orders seamlessly and connect with suppliers, ensuring quality parts are produced quickly and safely. With a focus on buyer protection and instant request features, Treatstock aims to streamline the manufacturing process for its customers while promoting collaboration and innovation in the manufacturing industry.
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