True Nutrition is a company specializing in custom sports nutrition solutions, allowing customers to create personalized protein powder mixes tailored to their individual dietary needs, activity levels, and taste preferences. The platform offers a variety of protein blends, supplements, and accessories, catering to fitness enthusiasts, athletes, and anyone seeking to enhance their nutritional intake. In addition to custom protein options, True Nutrition features a unique TN Coach (beta) service, which provides personalized recommendations based on user inputs. The company emphasizes quality by conducting both third-party testing and in-house verification to ensure the accuracy and safety of its products. With a focus on delivering high-quality supplements at competitive prices, True Nutrition aims to support customers in achieving their health and fitness goals.
True Nutrition receives a mixed response from consumers, with many praising the quality of their protein products while expressing significant frustration with customer service and order fulfillment. Reviewers highlight the excellent taste and effectiveness of various protein options, including the unflavored whey protein and custom blends, noting their high quality.
However, a substantial number of customers report issues with shipping delays, often waiting two weeks or more for their orders. Complaints about poor customer service are prevalent, with many stating that support is unresponsive and unhelpful, leading to unresolved issues and dissatisfaction. Additionally, some flavors, like the orange creamsicle, receive harsh criticism for their taste.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 25 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“A lot of the negative reviews involve poor service but I haven’t had reason to tap customer service”
“They do not care about you as a customer or the customer experience”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.2 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 2.2 out of 5 (poor) | 2.4 out of 5 (poor) | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: True Nutrition is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 1.9).
25 reviews of True Nutrition. Filter by what matters to you.
Their product and flavors are great, but for the premium we're spending, you'd think they would offer better shipping. Plan at least 2 weeks for your shipment to arrive if you're within the US. Ridiculous.
Every other order has a problem. Just waited 9 days to get 8 containers (of powder that could've fit in 2) of the wrong product. Ordered French Vanilla, got Lemon Cake. It's not like those two are next to each other in a dropdown menu, or both start with F, they're not even close. Not at all surprised; obviously very tedious, manual, laborious, inefficient processes being used to fulfill orders. Order before the last one never shipped, had to hound them for a week and eventually just scrap it and start a new order. I don't know what's so difficult. Even their printed labels are blurry and faded, like they're using a printer from 2004 and it's always on its last few grains of toner. My $20 printer prints clearer labels on the same label stickers. It's a shame, too, could be an awesome company but they make it so friggin hard to want to buy from them.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
True Nutrition is a company specializing in custom sports nutrition solutions, allowing customers to create personalized protein powder mixes tailored to their individual dietary needs, activity levels, and taste preferences. The platform offers a variety of protein blends, supplements, and accessories, catering to fitness enthusiasts, athletes, and anyone seeking to enhance their nutritional intake. In addition to custom protein options, True Nutrition features a unique TN Coach (beta) service, which provides personalized recommendations based on user inputs. The company emphasizes quality by conducting both third-party testing and in-house verification to ensure the accuracy and safety of its products. With a focus on delivering high-quality supplements at competitive prices, True Nutrition aims to support customers in achieving their health and fitness goals.
This profile hasn't been claimed by the business owner.
