Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.5	427	100%	—	● Low

4.5 / 5 overall

427 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2024.

Last 3 months: 1.0
12-month avg: 1.0
All-time: 4.5

Monthly average

Reviews

427 reviews of TruffleMagic. Filter by what matters to you.

4.5ⓘ

Customer reviews (427)

0 reviews in the last 12 months

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Matthew Aldiss

1 review

Apr 28, 2021

If you want quality every time you have…

If you want quality every time you have found it. Customer satisfaction is always top notch.

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Paul D.

1 review

Apr 20, 2021

Overall good experience

I've ordered twice since my last review. The second time it arrived very fast, little over a week in Europe. However there was a slight issue with the shipping(not their fault). PostNL dropped the package to DPD and during that switch some information was lost(only one letter for the name of the recipient, only the street name and number and the zip code). I panicked when I saw the delivery failed due to the missing information and notified TruffleMagic about it. Thankfully the package was rerouted to a local pickup point and was able to retrieve it using the tracking number the next morning. For the next order the payment was not processed in time. I've sent them all the information regarding the payment and were quick to respond and send the order. However they forgot to include the tracking number. I contacted them again and they were kind enough reassure me they will reship it if there were issues like last time. The order arrived with no issues in about a week and a half and they also refunded me for the tracking costs. Overall, I am pleased with their services so far. Mistakes can happen, like forgetting the tracking number, but we are all human and they handled it well. Each time the truffles were amazing. I do recommend getting the growing kits, since you can enjoy them the freshest. Edit: I'll definitely order again. Right now I am microdosing and I feel great, I have better memory, I'm more energetic, but not jumpy, overall just in a great mood, ready to take on life. I only mentioned what happened with the second order just to highlight how you assessed the situation with the third order, how you addressed my concerns and how you took the time to look back on it. The second order had everything to do with how the delivery companies handled it, not TruffleMagic. As far as I'm concerned, they are doing a very good job product wise and customer support wise. Peace!

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TruffleMagic reviews & trust report

TruffleMagic has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 372 positive reviews

Top complaintsof 41 negative reviews

Reviews

Customer reviews (427)

If you want quality every time you have…

Overall good experience

The CrowdTrust Experience⭐

Best trip ever - therapeutic and inspiring

Best magic truffles I've tried

Well this is my third review of truffle…

Order never showed, too bad for you!

Fair warning UK Buyers.. Item seized at the border

Absolutely fantastic service

Not a review but do you deliver to…

Second time ordering

Good service and product arrived fast.

5 Stars

What a pleasant experience

The customer service were very helpful…

Excellent customer service

Absolutely a pleasure to deal with

Very nice doing business with them

Such a joy from start to end

Awesome customer experience and awesome…

first time truffle-er here

About TruffleMagic