Trufflemagic
Very positive experience dealing with this company. Customer service is top notch and product is of excellent quality. Couldn't recommend more highly!
TruffleMagic is an innovative review platform designed to help consumers make informed decisions by providing authentic feedback from users about various products and services. The company focuses on gathering and showcasing unbiased reviews, enabling customers to share their experiences and insights. With a user-friendly interface, TruffleMagic facilitates easy navigation for individuals seeking reliable information on a wide range of offerings. Targeting both consumers and businesses, TruffleMagic serves as a valuable resource for shoppers looking to evaluate the credibility of companies before making purchases. By allowing users to contribute their reviews and ratings, the platform fosters transparency and encourages businesses to improve their services based on customer feedback. Overall, TruffleMagic aims to enhance the online shopping experience through trustworthy reviews and a community-driven approach.
TruffleMagic receives a mix of reviews, with a notable majority expressing satisfaction with the service. Many customers highlight the great service, ease of ordering, and prompt communication, appreciating the ability to use Bitcoin without issues.
Positive experiences often mention timely deliveries and quality products, with some users reporting life-changing effects from their purchases. However, a significant number of reviewers voice frustrations regarding order fulfillment, claiming they have been charged without receiving their products or any confirmation. Complaints about poor customer service and lack of response to inquiries are prevalent, leading some to label the company as a "ghost shop." Overall, while many customers enjoy their experiences, the unresolved issues with order processing and communication tarnish the company's reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 427 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 427 most recent reviews.
“My 2nd order got siezed by customs but the customer service at truffle magic has been absolutely amazing and they add...”
“I didn't receive any payment confirmation and messaged through the ticketing system and have been ignored for more th...”
427 reviews of TruffleMagic. Filter by what matters to you.
Very positive experience dealing with this company. Customer service is top notch and product is of excellent quality. Couldn't recommend more highly!
People need to stop talking crap about this website. If you look it says they cannot send packages to the US at the moment. Its annoying when people literally leave bad reviews about anything they can like bitcoin etc aswell , when it doesn't really have anything to do with the websites features. This is the best website I've seen in a while and one of the only ones I've seen that sends already inoculated grow kits of pretty much any species of cubensis all around Europe to make sure everyone who can possibly enjoy the magic can do so. This website deserves a 5 star review no doubt .
It took a long time but I absolutely, positively DID receive my order! Made a post earlier about not getting my product. Guess I only needed to wait a few days longer. I completely apologize to Truffle Magic for anything negative I may have written about their site. I DID RECEIVE MY PRODUCT! It may take a while to get to the US but it will come. I AM SORRY!! THANK YOU TRUFFLE MAGIC!!! So....I ate a bag of truffles....not very strong. Must have lost a little potency in transit. How much potency? Three 15g bags of truffles were delivered to me today. I ate all three bags TONIGHT and felt little more than if I had eaten a pot brownie. They did arrive though. I'll give TruffleMagic credit for growing them and getting them to me but if they lose that much potency along their travels....I'd rather eat a pot brownie. They were shipped Dec 21, I ate all three 15g bags on Feb 10, the day they arrived. Sorry TruffleMagic but I call it the way it is. Peace.
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Can't wait to order again! Customer service was AMAZING and so are the products. Super discreet and helpful. Thank you!
Ordered back in early December, sadly my product didn't turn up which was out of their control. I contacted customer services and they courteously worked with me to find a resolution which worked for all parties. Highly recommend and will be trying again in future!
I have placed my second order now with this company. I have found the products to be reliable, the information on the website helpful, and the customer service to be superb. I used bitcoin for my purchases, and given my inexperience I'm happy with how that process worked and found it smooth. If you found this company, you already knew what you were looking for, and you should look no further. I'm happy I gave it a try.
Excellent products and customer service. Very professional guys, I totally recommend!
These guys are just amazing! Thank you
The order never arrived. Communication was good however so I have given 2 stars. They sent me a voucher code worth 7.5euro to use against another order but I’m not sure whether I’d risk ordering from them again. Cant really afford to be sending cash through the post and getting nothing in return. I’d pay for tracked post but surely that only works in the Netherlands, once outside the country I doubt its traceable anyway. That’s certainly the case in the uk with Royal Mail. But never mind. Time to start growing our own I guess.
Hello everyone, I had a very pleasant experience with them. First of all, yes, it is legit company. I did my own research before I bought mushroom grow kits from their website and found that the company indeed exist :) Package came fast, in 4 days, and I paid extra for tracking number. Growing kits looks healthy and ready to grow :) Communication with the company is excellent, they did answer fast and honestly, I felt taking care of all the way to receiving the goods! They even asked to text them after I will receive my package, so nice of them! I would give them 11 out of 10 if I could. I definitely recommend :) All the best! Mariusz
TruffleMagic is an innovative review platform designed to help consumers make informed decisions by providing authentic feedback from users about various products and services. The company focuses on gathering and showcasing unbiased reviews, enabling customers to share their experiences and insights. With a user-friendly interface, TruffleMagic facilitates easy navigation for individuals seeking reliable information on a wide range of offerings. Targeting both consumers and businesses, TruffleMagic serves as a valuable resource for shoppers looking to evaluate the credibility of companies before making purchases. By allowing users to contribute their reviews and ratings, the platform fosters transparency and encourages businesses to improve their services based on customer feedback. Overall, TruffleMagic aims to enhance the online shopping experience through trustworthy reviews and a community-driven approach.
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