CrowdTrust is a comprehensive review platform designed to facilitate consumer feedback and enhance transparency in the marketplace. The company enables users to discover, read, and write reviews about a wide range of businesses across various industries, including banking, travel, insurance, and retail. By allowing customers to share their experiences, CrowdTrust helps potential buyers make informed decisions when selecting products and services. The platform serves a diverse audience, including consumers looking for trustworthy insights into companies they are considering, as well as businesses aiming to strengthen their reputations through customer feedback. Through its user-friendly interface, CrowdTrust strives to empower individuals with the confidence to shop wisely while providing companies with valuable insights to improve their offerings.
Trustpilot receives overwhelmingly positive feedback from users who appreciate its reliability and ease of use. Many consumers express gratitude for the platform, noting that it helps them determine the legitimacy of websites, saving them stress and money.
Reviewers highlight the straightforward process for submitting reviews, with one user mentioning how easy it was to share a positive experience about their insurance agent. However, some customers voice concerns about the handling of critical reviews, feeling that their feedback is sometimes mistrusted or removed without sufficient justification. Additionally, a few users report difficulties logging in, which detracts from their overall experience. Despite these issues, the majority of users find Trustpilot to be a trustworthy resource for online reviews. Overall, the sentiment is largely positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.1 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 997 | 100% |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 556 |
| Aug 25 | 4.4 | 445 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Trustpilot made it very easy to submit a positive review for my insurance agent, Grace Roggy”
“Your customer service is awful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Website & app | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 3.9 out of 5 (good) | — | 1,001 |
| 3.3 out of 5 (fair) | 100 out of 100 | 2.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 2.8 out of 5 (fair) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.1 out of 5 (good) | 3.9 out of 5 (good) | +213% | 216 |
Bottom line: Trustpilot is #1 of 5 on overall rating in this group. On quality, Upgrow scores higher (4.8 vs 3.9).
500 reviews of Trustpilot. Filter by what matters to you.
"Trustpilot is fantastic! 😊 It's super user-friendly, letting me quickly check out other people's experiences and make smart choices before buying. I love how I can see honest ratings and comments, and leaving a review is a breeze. It really boosts my confidence in online shopping and helps me find trustworthy companies. Big props to Trustpilot, keep up the awesome work! 🌟"
Good suggestions on writing a review; separate from the actual business; asked me to follow-up and verify my review.
You lack honesty and integrity when you dismiss instantly the presentation from an agrieved consumer without requesting and interrogating evidence from the consumer. I have just been scammed and for you to immediately jump to the conclusion that some victims are bought to write negative reviews is nonsensical. Apparently, the Scammer presented exactly the same view when I queried the low review scores for VS Capital. Is this a coincidence?.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Medium |
CrowdTrust Low volume · weighted down | 4.5 | 4 | 0% | — | ● Not enough data |
The customer service is next to non. They really care about their clients. Thank you for being there for me.
Great useful service Thanks !
kept removing my review for a company that i had real experience with, first they demanded proof that i am a customer, so i uploaded proof. they accepted next they warn me for writing multiple reviews for the same company, however the company has a UK and Global account on trust pilot, my experience was with both as my complaints were escalated from the UK branches to directors of company who are global then they remove my review stating: In this case, your review of verisure.co.uk has been flagged for containing advertising or promotional material, and on that basis we’ve removed your review from our platform. As a reminder, promos are a big no-no there was no advertisement in my review, no links, no mention of other companies it seems to be like trustpilot are working along side verisure to protect there name....hmmmmmmmm
Excellent job
Great company and always make it a better place for us all
I refer to trustpilot regularly. It provides accurate feedback from a wide range of customers who have varying opinions on their experiences . In general trustpilot is invaluable and a very recommendable service.
We love to hear from real customers on this platform! Whether looking for services or great experiences it is really helpful to read what others think and become aware of what to expect.
Esperienza molto positiva. Non sempre le ditte che fanno impazzire gli acquirenti correggono le loro mancanze ma almeno viene reso pubblico il loro comportamento negativo. Trustpilot inoltre tiene costantemente informati gli utenti in caso di ricezione di risposte alle loro valutazioni. Ottimo servizio
Attention a la traduction...
Great place to see whether something you are buying is good or not, but there are stil a lot of obviously fake reviews. You have to weigh up if there are enough real reviews to ignore the fake ones, or if you feel that if they need fake reviews then they aren't honest or reliable enough to buy from anyway.
Es wird auf Anfragen sofort reagiert und der Wahrheit zum Recht verholfen. Verkaufer reagiert,was sonst selten passiert. Danke an Trustpilot
You make it easy to post a decent review, favourable or less so. About time you asked for one yourselves! As I’ve said before there’s always room for improvement, but I have yet to find anything wrong with what you’re doing!
No worries, smooth sailing
CrowdTrust is a comprehensive review platform designed to facilitate consumer feedback and enhance transparency in the marketplace. The company enables users to discover, read, and write reviews about a wide range of businesses across various industries, including banking, travel, insurance, and retail. By allowing customers to share their experiences, CrowdTrust helps potential buyers make informed decisions when selecting products and services. The platform serves a diverse audience, including consumers looking for trustworthy insights into companies they are considering, as well as businesses aiming to strengthen their reputations through customer feedback. Through its user-friendly interface, CrowdTrust strives to empower individuals with the confidence to shop wisely while providing companies with valuable insights to improve their offerings.
