Tunbridge Wells Shutters Ltd is an independent company specializing in the manufacture and installation of bespoke window shutters across Kent and East Sussex. With over 14 years of experience, the company offers a personalized service that includes planning assistance and professional installation by trained fitters. Tunbridge Wells Shutters provides a range of plantation shutter styles suitable for various applications, including home offices, bathrooms, and bedrooms. The company's products are designed to enhance interior spaces while providing functional benefits such as improved thermal regulation and light control. Tunbridge Wells Shutters emphasizes quality craftsmanship and customer satisfaction, supported by positive reviews from clients. Homeowners seeking elegant and practical window dressing solutions can rely on Tunbridge Wells Shutters for expertly fitted shutters tailored to their specific needs.
Tunbridge Wells Shutters Ltd consistently receives outstanding reviews, with customers praising both the high-quality shutters and the exceptional service provided by the team. Reviewers highlight the professionalism and friendliness of staff, particularly Steve, who is noted for his thorough consultations and prompt installations.
Many express satisfaction with the finished look of their shutters, emphasizing the quality and attention to detail in the work. The company is commended for clear communication throughout the process, from initial quotes to final fitting, and for delivering on time without mess. Customers frequently recommend Tunbridge Wells Shutters, often stating they would choose the company again for future projects. Overall, the sentiment is overwhelmingly positive, reflecting a strong reputation for quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 9 |
| Jul 25 | — | 0 |
| Aug 25 | 5.0 | 2 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“This company is fantastic”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.8 out of 5 (good) | — | 1,060 |
Bottom line: Tunbridge Wells Shutters Ltd is #1 of 5 on overall rating in this group.
60 reviews of Tunbridge Wells Shutters Ltd. Filter by what matters to you.
Over a year ago
Friendly and professional and a pleasure to deal with. We are thrilled with our new shutters. Thank you Steve and Iain.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
This company is fantastic. We had shutters fitted by Steve in 2015 at the front of our house and they are still perfect today. Steve came back recently to fit them on the back windows. Steve is professional, trustworthy delivers an a great product and he is also a lovely guy! I 100 percentage recommend this company - fantastic no mess slick service. - Bethan - ‘Happy of Tunbridge Wells!’
prompt response for a quote . Steve came round & gave us a detailed quote based on what would suit our windows best . Delivery was within stated lead time & the installation was scheduled to suit our working pattern . The fitters were very clean & did a fantastic job & took all packaging away with them . We are delighted with the finished look & they give the house a classy look . Easy to maintain also Would happily recommend this company to anyone looking for shutters . Also its lovely to support a local business
Having had shutters fitted in our living room a few years ago because I couldn't decide on curtain fabric, we now have them on pretty much every window in our house. I absolutely love them, and Steve is always a pleasure to deal with. You don't need anyone else.
Friendly and professional and a pleasure to deal with. We are thrilled with our new shutters. Thank you Steve and Iain.
Incredible service from start to finish with Tunbridge Wells Shutters. The team were highly knowledgable meaning we could choose the right product to suit us. The shutters themselves are high-quality and fit our windows perfectly. We would not hesitate to recommend!
Really happy with our new shutters from TW Shutters - they look brilliant and are great quality. Wouldn’t hesitate to recommend them and hopefully going to get them back for more!
We had a great experience with this company – they were friendly, reliable, and really on the ball from start to finish. Communication was clear throughout, the team turned up exactly when they said they would, and the shutters look fantastic. It’s rare to find a company that combines professionalism with such a personal touch – highly recommend!
Tunbridge Wells Shutters have done a great job for us. They came out to go through the options and measure up promptly. The quote was within our budget. They were able to match our paint colour pretty accurately and were also able to split the (quite large) main window blinds half & half horizontally which other companies have been unable to do. The fitting was done within the quoted timescale and the fitter was knowledgeable, helpful and careful of the newly decorated walls & window frames. Struggling to find anything not to like!
Really happy with our shutters, a truly quality product and service. Steve and team were a pleasure to deal with - everything delivered as/when promised. Would recommend.
We were kept well up to date via email and phone after ordering, on when our shutters would be installed. From the consultation to fitting, the team were very professional and polite. We are super happy with the shutters they have installed. If i ever move and need shutters, i will use them again.
Turned up promptly got straight on with job. Quality and finish excellent, everything perfect post fitting. Easy to deal with from initial viewing to estimate to fitting and finish.
Absolutely love my shutters!! They look amazing, we are so pleased! Best service ever, everything on time and fitted perfectly! Thank you so much!
Great experience from initial quote through to installation. Both product and level of service were excellent. Would highly recommend.
A delightful company to work with. Very professional and personable. I would highly recommend both them and their high quality shutters.
These are the second shutters we purchased from TWS. The company are very professional, helpful, friendly and competitively priced. They were fitted within the time frame stated and are exactly what we wanted. Totally recommend this company.
Good choice of finishes and colours. Sound and simple advice about options. About a 12 week wait from measure up to installation. Very pleased with the finished product. No mess. Good quality product and installation.
We are very happy with the shutters fitted to the rooms at the front of the house. They look great! We could not fault the service we have received from Steve and the team throughout. It all went very smoothly and according to schedule. Thank you!
Tunbridge Wells Shutters were excellent from quotation through to installation, pricing was competitive and the quality of product is brilliant. The lead times were made clear from the start and ended up being spot on. We’re so happy with how our shutters look, they have transformed our lounge. We would use TWS again and would recommend to anyone interested in getting shutters fitted.
TWS were brilliant. From the initial quote to installation. Steven was very friendly and prompt on his initial visit. The quote was very competitive and I'm really glad I went with TWS. The shutters took 15 weeks to arrive, which I was told at the beginning and on the installation day, Steven, Al and Iain were excellent. They were friendly, hard working and EXTREMELY tidy. Their attention to detail in the finishing was impeccable too.
The whole experience was exemplary. The advice given during the visit to measure and quote was very helpful, and the price quoted was very reasonable. The shutters arrived earlier than expected, and were fitted quickly and neatly. I highly recommend Tunbridge Wells Shutters.
Tunbridge Wells Shutters Ltd is an independent company specializing in the manufacture and installation of bespoke window shutters across Kent and East Sussex. With over 14 years of experience, the company offers a personalized service that includes planning assistance and professional installation by trained fitters. Tunbridge Wells Shutters provides a range of plantation shutter styles suitable for various applications, including home offices, bathrooms, and bedrooms. The company's products are designed to enhance interior spaces while providing functional benefits such as improved thermal regulation and light control. Tunbridge Wells Shutters emphasizes quality craftsmanship and customer satisfaction, supported by positive reviews from clients. Homeowners seeking elegant and practical window dressing solutions can rely on Tunbridge Wells Shutters for expertly fitted shutters tailored to their specific needs.
This profile hasn't been claimed by the business owner.
