Tunbridge Wells Shutters Ltd is an independent company specializing in the manufacture and installation of bespoke window shutters across Kent and East Sussex. With over 14 years of experience, the company offers a personalized service that includes planning assistance and professional installation by trained fitters. Tunbridge Wells Shutters provides a range of plantation shutter styles suitable for various applications, including home offices, bathrooms, and bedrooms. The company's products are designed to enhance interior spaces while providing functional benefits such as improved thermal regulation and light control. Tunbridge Wells Shutters emphasizes quality craftsmanship and customer satisfaction, supported by positive reviews from clients. Homeowners seeking elegant and practical window dressing solutions can rely on Tunbridge Wells Shutters for expertly fitted shutters tailored to their specific needs.
Tunbridge Wells Shutters Ltd consistently receives outstanding reviews, with customers praising both the high-quality shutters and the exceptional service provided by the team. Reviewers highlight the professionalism and friendliness of staff, particularly Steve, who is noted for his thorough consultations and prompt installations.
Many express satisfaction with the finished look of their shutters, emphasizing the quality and attention to detail in the work. The company is commended for clear communication throughout the process, from initial quotes to final fitting, and for delivering on time without mess. Customers frequently recommend Tunbridge Wells Shutters, often stating they would choose the company again for future projects. Overall, the sentiment is overwhelmingly positive, reflecting a strong reputation for quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 9 |
| Jul 25 | — | 0 |
| Aug 25 | 5.0 | 2 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“This company is fantastic”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.8 out of 5 (good) | — | 1,060 |
Bottom line: Tunbridge Wells Shutters Ltd is #1 of 5 on overall rating in this group.
60 reviews of Tunbridge Wells Shutters Ltd. Filter by what matters to you.
We’ve just moved house and used Tunbridge Wells Shutters around 10yrs ago, they did a fabulous job back then and we’re just as thrilled this time around. Steve and his team were professional throughout the whole process. I would highly recommend to anyone. We’ve already asked them to come back and quote/install for several other windows! Thank you TWS!
Great service and communication throughout our project. Quality work, fulfilling all expectations supported by the excellent reviews left on this platform.
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I’m 100% thrilled with my new Shutters. They totally transform the look of our house. This is the second time I’ve used Tunbridge Wells Shutters and I would highly recommend them to anyone. The team were professional throughout the process of quotation right up to the fitting. They carried out a thorough and very tidy job in a surprisingly short space of time. They are welcoming and friendly and their quotation came up the cheapest when I initially began making comparisons. Thank you team.
Great experience from start to finish with Tunbridge Wells Shutters. This company was recommended to me and I have in turn recommended them to my immediate neighbour who has paid us a big compliment saying the shutters look great. Steve of TWS was quick to come and measure up and talk through all the options. The quotes arrived promptly as promised. It was Steve that fitted them, done very efficiently, leaving the area clean and tidy afterwards. We had shutters fitted to all 3 windows at the front of our house, which is brand new and very modern and the shutters look fantastic and are perfect for our needs. Very professional firm with great communication. Wouldn’t hesitate to recommend.
Wow Yet another fabulous installation from Tunbridge Wells Shutters This is the third time I have chosen to have TWS install shutters in our home They look outstanding (the shutters) The fit is perfect The finish is first class Thinking of having shutters installed? then look no further We have requested another installation from TWS Clean Tidy Polite Punctual
This is a fantastic company: really reliable, considerate, professional and attentive to details. Steve spent a long time with us, working out the best, most aesthetically pleasing design for the shutters and looking to foresee and overcome any practical issues with fitting. They communicate well and reliably. They are extremely courteous. We are thrilled with the shutters and with the quality of service.
Well made shutters, helpful and friendly service. Highly recommended.
Lovely shutters, good quality and very well fitted. So much better than the ones we had fitted over ten years ago! Steve was very efficient and his advice was immensely useful in helping to match the older shutters and achieve the look I wanted.
The process of ordering and having our shutters fitted was very easy. All staff were professional and helpful and the shutters have been fit to a very high standard, we will definitely use Tunbridge Wells Shutters Ltd again!
We are very pleased with our lovely new shutters, which have transformed the front of the house. They arrived on time, work very smoothly and Steve and Alan installed them with quiet efficiency. We have no hesitation in recommending TW Shutters.
Excellent service, communication and fitting . Delighted once again
Brilliant service from start to finish and a really well made and stylish product. Very reasonably priced. Highly recommended and wouldn’t waste time looking at other products or companies This is the third time I have used Tunbridge Wells Shutters and have nothing but praise for them.
Used TWS for our previous property, and now this one. Excellent service from start to finish. 100% recommend. Thanks Steve and team
Very reliable and professional.
We love our beautiful new shutters. They look great, work smoothly and have clearly been manufactured to a very high standard. The ordering process was pleasant and easy as all our options in terms of styles, colours and costs were clearly explained. Installation took place on the day and at the time expected, with the work being completed quickly and efficiently without any mess by your friendly expert fitter. In short we could not have asked for more from Tunbridge Wells Shutters, and would have no hesitation in recommending them to anybody considering having shutters put in.
Tunbridge Wells Shutters Ltd is an independent company specializing in the manufacture and installation of bespoke window shutters across Kent and East Sussex. With over 14 years of experience, the company offers a personalized service that includes planning assistance and professional installation by trained fitters. Tunbridge Wells Shutters provides a range of plantation shutter styles suitable for various applications, including home offices, bathrooms, and bedrooms. The company's products are designed to enhance interior spaces while providing functional benefits such as improved thermal regulation and light control. Tunbridge Wells Shutters emphasizes quality craftsmanship and customer satisfaction, supported by positive reviews from clients. Homeowners seeking elegant and practical window dressing solutions can rely on Tunbridge Wells Shutters for expertly fitted shutters tailored to their specific needs.
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