Tunbridge Wells Shutters Ltd is an independent company specializing in the manufacture and installation of bespoke window shutters across Kent and East Sussex. With over 14 years of experience, the company offers a personalized service that includes planning assistance and professional installation by trained fitters. Tunbridge Wells Shutters provides a range of plantation shutter styles suitable for various applications, including home offices, bathrooms, and bedrooms. The company's products are designed to enhance interior spaces while providing functional benefits such as improved thermal regulation and light control. Tunbridge Wells Shutters emphasizes quality craftsmanship and customer satisfaction, supported by positive reviews from clients. Homeowners seeking elegant and practical window dressing solutions can rely on Tunbridge Wells Shutters for expertly fitted shutters tailored to their specific needs.
Tunbridge Wells Shutters Ltd consistently receives outstanding reviews, with customers praising both the high-quality shutters and the exceptional service provided by the team. Reviewers highlight the professionalism and friendliness of staff, particularly Steve, who is noted for his thorough consultations and prompt installations.
Many express satisfaction with the finished look of their shutters, emphasizing the quality and attention to detail in the work. The company is commended for clear communication throughout the process, from initial quotes to final fitting, and for delivering on time without mess. Customers frequently recommend Tunbridge Wells Shutters, often stating they would choose the company again for future projects. Overall, the sentiment is overwhelmingly positive, reflecting a strong reputation for quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 9 |
| Jul 25 | — | 0 |
| Aug 25 | 5.0 | 2 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“This company is fantastic”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.8 out of 5 (good) | — | 1,060 |
Bottom line: Tunbridge Wells Shutters Ltd is #1 of 5 on overall rating in this group.
60 reviews of Tunbridge Wells Shutters Ltd. Filter by what matters to you.
When my friend recommended T.W Shutters to me, from the minute that I contacted them right through to completion they were fantastic ! Always answered any questions that I had quickly and made the whole experience very comfortable and smooth. I LOVE my shutters and have already happily recommended them to another good friend. Thank you so much for transforming my house into a home.
Right from the start the service was excellent, from the point that Steve first visited and clearly explained what our options were and what the cost would be down to the day of the fitting where both he and Ian attended on time and were both courteous and tidy whilst working. As for the product it is of the highest quality and looks great, I can find no fault at all in the whole process and wouldn't hesitate for one moment to recommend Tunbridge Wells Shutters
Five stars because: Arrived on time to quote Super clear about what could and couldn’t be done, especially on delivery Advised well on what to choose (we’ve never bought these before) Price was very fair Delivery on time Clean and courteous installation on time with Stephen himself The shutters look great and work well I’d certainly recommend this company
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Great job thank you. From quote to fitting attention to detail and advice excellent. An absolute pleasure to deal with Steve. So pleased you offer British made shutters without the crazy waiting time of other companies and you are a local smaller company who puts the customer first. We are delighted with our shutters. Thank you Steve and Iain. Will recommend you every time.
I have had shutters fitted throughout and love them. Steve was very patient and helpful in making my choices and even came back for a second consultation to go through more options. The shutters arrived within the expected timeframe and fitted at a time that suited me. Brilliant service from Steve and Iain and I would thoroughly recommend them.
Steve and Ian were fantastic from start to finish. The shutters are excellent quality and fit perfectly. During the process of ordering Steve made sure that I knew timings and had a variety of options to choose from. Ian fitted them he was incredibly tidy, unintrusive and considerate. I wouldn’t hesitate to recommend Tunbridge Wells Shutters.
Great service and communication throughout the whole process Good company to work with
Absolutely excellent from start to finish! Steve and Ian came out to review our needs and measured up for new kitchen blinds. They were thorough and considered all our needs. Within 2 hours, we had received the quote which was competitive and chose to go ahead. True to their word, the shutters were fitted within the 12 week time frame and look great! Just what we were hoping for. Excellent service all round!
Product/price/instalation and wait time all spot on. I would recommend Tunbridge Wells Shutters.
Steve was very patient with my indecision and really helpful, bringing different samples and talking me through any concerns. They have just been fitted and I’m absolutely thrilled with them! They look fabulous and transform the rooms. Both Steve and Ian the fitter were excellent, helpful and polite. A real pleasure the experience from start to finish.
Excellent from survey to installation with minimal mess and inconvenience, good job
I cannot praise Steve and his team highly enough. From start to finish they have been fantastic, incredibly professional and a pleasure to work with. I am thrilled with the shutters, they look amazing. I would highly recommend Tunbridge Wells Shutters.
Amazing shutters! Steve did a great job transforming my living room. Looks beautiful and cozy - just in time for Christmas. Definitely recommend!
Fabulous work by the guys, they were really polite, tidy and friendly! I am so pleased with the shutters and the quality. I will be ordering for further shutters once we have finished the rest of the house! Thank you so much. My rooms are instantly warmer and as they are fitted they are such a great addition to the bedrooms and office 👍
Beautiful shutters, fitted expertly! Ian and the team were friendly, patient (with my ever changing mind!) and very professional. The installation went without a hitch and with no mess left at all. It was like they’d never been here…except for the lovely new shutters! Many thanks to all at TW shutters, we would highly recommend.
Tunbridge Wells Shutters Ltd is an independent company specializing in the manufacture and installation of bespoke window shutters across Kent and East Sussex. With over 14 years of experience, the company offers a personalized service that includes planning assistance and professional installation by trained fitters. Tunbridge Wells Shutters provides a range of plantation shutter styles suitable for various applications, including home offices, bathrooms, and bedrooms. The company's products are designed to enhance interior spaces while providing functional benefits such as improved thermal regulation and light control. Tunbridge Wells Shutters emphasizes quality craftsmanship and customer satisfaction, supported by positive reviews from clients. Homeowners seeking elegant and practical window dressing solutions can rely on Tunbridge Wells Shutters for expertly fitted shutters tailored to their specific needs.
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