UK UTILITY is a dedicated review platform within the utilities and energy sector, designed to help consumers make informed decisions regarding their service providers. The company's focus is on aggregating customer feedback and reviews for various utility services, including electricity, gas, water, and renewable energy solutions. By providing a space for users to share their experiences, UK UTILITY aims to enhance transparency and accountability within the industry. The primary customers of UK UTILITY include residential and commercial consumers seeking reliable utility providers. By utilizing the platform, users can compare services based on real customer experiences, allowing them to choose the best options that align with their needs. UK UTILITY fosters a community of informed consumers, contributing to better service standards and improved customer satisfaction in the utilities and energy market.
UK Utility receives overwhelmingly positive feedback, with many customers praising the exceptional service provided by brokers like James Price, Callum Harrold, and Rita. Reviewers highlight their professionalism, attentiveness, and ability to secure the best energy deals, often describing their experiences as straightforward and stress-free.
Many recommend these brokers for their knowledge and support, especially in navigating complex situations. However, a small number of critical reviews express serious concerns, with some customers alleging fraudulent practices and issues with contract fulfillment, advising others to avoid the company. Despite these negative experiences, the majority of feedback reflects satisfaction and a willingness to recommend UK Utility.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 11 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 3.0 | 2 |
| Apr 25 | 5.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 5.0 | 2 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“We used James Price at UK Utility for our energy contracts for many years before we retired”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: UK UTILITY is #1 of 5 on overall rating in this group.
60 reviews of UK UTILITY. Filter by what matters to you.
Avoid this company they are fraudsters. They try to trick you into contracts that cannot go through and then threaten legal action when they don't complete. The ombudsman will be in touch. I am sick of the harassment from the legal company you use to threaten customers so action has been taken
Avoid at all cost! Signed me up initially and all looked ok. After a year our business found out the contracts never went out to 2 of the utility companies even though contracts were signed. Caused a great deal of issues and would not take responsibility! 0/10 for professionalism! Beehive Barn Ltd, OX26 4LD Call us if you are not happy with the review, yopu have our details! We already tried with your manager and he did not seem to take responsibility! Sam Taylor is the person who handled the case! Check your email database at least and please don't pretend you don't know who we are!
Terrible broker, pretending to be from british gas telling me i had no contract in place with another broker, which i did have, caused a huge fine with another broker, signed me into a new contract without my acknowledgement. Now ignoring emails etc.. AVOID THIS COMPANY
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I am fed up of businesses like UK-Utility sending me E-Mails, multiple times a week, telling me they've got my "latest renewal quotes". In hindsight, it's hilarious and sad, all at the same time. Why? Because I never gave anyone at UK-Utility my E-Mail. I've never sought to use their services (So, using illegally obtained and sold data?) In fact, my position at my workplace has NOTHING to do with utilities but they still send me dozens of quotes for Gas renewals. And the icing on the cake, to prove that they just send these E-Mails out like a conveyor belt of B.S, they got my name wrong, not once, not twice but three times in recent weeks. A quick look on LinkedIn would inform anyone of what my job entails. You'd have also seen a post I made about how I absolutely hate being bombarded with messages and E-Mails totally irrelevant to my job role. P.S. I just got an E-Mail reply from an employee after I said "Do Not Contact Me" (irony) and with snippets of the above, apparently one of your other employees had told this gentleman to contact me. Have you ever asked yourselves "Who" these people are and "if or why" you should contact them? I will never use your services. Ever.
UK UTILITY is a dedicated review platform within the utilities and energy sector, designed to help consumers make informed decisions regarding their service providers. The company's focus is on aggregating customer feedback and reviews for various utility services, including electricity, gas, water, and renewable energy solutions. By providing a space for users to share their experiences, UK UTILITY aims to enhance transparency and accountability within the industry. The primary customers of UK UTILITY include residential and commercial consumers seeking reliable utility providers. By utilizing the platform, users can compare services based on real customer experiences, allowing them to choose the best options that align with their needs. UK UTILITY fosters a community of informed consumers, contributing to better service standards and improved customer satisfaction in the utilities and energy market.
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