Great service
Great service, delivered on time.perfect thank you
UK Build Supplies is a leading online builders merchant in the UK, specializing in a comprehensive range of high-quality building materials tailored for both DIY enthusiasts and trade professionals. The company's website, www.ukbuildsupplies.com, features an extensive selection of products, including manhole covers, drainage solutions, and various construction supplies, all available for competitive prices and convenient nationwide delivery. The company focuses on providing a user-friendly shopping experience with features such as quantity discounts for larger orders and a straightforward 30-day returns policy. By catering to a diverse customer base, UK Build Supplies aims to meet the needs of individuals and businesses engaged in construction and renovation projects across the UK.
UK Build Supplies receives high praise for its efficient service and competitive pricing, with many customers highlighting the fast delivery and ease of ordering. Reviewers frequently mention that products arrive on time and in good condition, often exceeding expectations regarding delivery speed.
Positive sentiments are reinforced by comments about great communication throughout the order process, making it a reliable choice for construction supplies. However, some customers express frustration over issues with order tracking and delivery delays, particularly when there are address queries. Despite these occasional complaints, the overwhelming majority of feedback reflects satisfaction with the overall service and product quality. Overall, UK Build Supplies is viewed positively by its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 92 |
| Sep 24 | 4.8 | 76 |
| Oct 24 | 4.8 | 95 |
| Nov 24 | 4.7 | 56 |
| Dec 24 | 4.5 | 40 |
| Jan 25 | 4.9 | 37 |
| Feb 25 | 4.9 | 55 |
| Mar 25 | 4.6 | 91 |
| Apr 25 | 4.7 | 141 |
| May 25 | 4.7 | 133 |
| Jun 25 | 4.4 | 94 |
| Jul 25 | 4.3 | 35 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service, delivered on time”
“Someone is not being honest here, either the delivery company or Build Supplies”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | −2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: UK Build Supplies is #2 of 5 on overall rating in this group.
500 reviews of UK Build Supplies. Filter by what matters to you.
Over a year ago
Great service, delivered on time.perfect thank you
Over a year ago
Easy to find the product I was looking for and at a good price, delivery was quick and well informed on day and time.
Over a year ago
It was easy to order fast delivery and a good price thank you
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Great service, delivered on time.perfect thank you
Easy to find the product I was looking for and at a good price, delivery was quick and well informed on day and time.
It was easy to order fast delivery and a good price thank you
Currently still haven't received my order as yet. After sending an email enquiring where my order was I was told my order had been returned because of a query with my address. Confirmed my address was 100 % correct and nobody else had, had a problem with it. Someone is not being honest here, either the delivery company or Build Supplies. Continue to wait.
The product arrived on time with me being kept informed of progress all the way. It arrived in good packaging and good condition. I am about to order another one.
Easy to order, fast delivery, good communication. Will order from here again. Ordered Azpects Easy Joint.
Fantastic service. Ordered some ACO drainage Friday morning that was delivered Saturday morning. Genuinely didn't expect them until following Tuesday. Will definitely be using them again!
Great speedy delivery However bad tracking support. But all ended well as is got delivered. Good product. Alot cheaper than anywhere else. Nice 1
No fuss easy ordering delivery on time all l need 👍
Great on delivery
Great value for money with free delivery all good
Great service, best online price and fast and free delivery
Great Service and delivered without issue to the Isle of Man!
Value for money and fast delivery
From order to delivery excellent
Correct item, prompt delivery, good price.
I've been absolutely let down by ukbuilding supplies. This was our first order and it went badly wrong, I ordered a gas external gas metre box and an electric box but a gas box and a door turned up, so then we re ordered an electrical box , then two electrical boes turned up , so now i have the trouble of returning theres items ,
UK Build Supplies is a leading online builders merchant in the UK, specializing in a comprehensive range of high-quality building materials tailored for both DIY enthusiasts and trade professionals. The company's website, www.ukbuildsupplies.com, features an extensive selection of products, including manhole covers, drainage solutions, and various construction supplies, all available for competitive prices and convenient nationwide delivery. The company focuses on providing a user-friendly shopping experience with features such as quantity discounts for larger orders and a straightforward 30-day returns policy. By catering to a diverse customer base, UK Build Supplies aims to meet the needs of individuals and businesses engaged in construction and renovation projects across the UK.
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