Utility Discount is a service-oriented company specializing in helping consumers save on their energy, broadband, mobile, and home insurance costs. The platform allows customers to compare various utility providers and find the most suitable deals tailored to their needs. With a focus on customer satisfaction, Utility Discount aims to provide users with options that not only reduce expenses but also enhance their overall experience. The company serves a wide range of customers across the UK, offering solutions such as energy tariff switching, affordable broadband packages, competitive mobile SIM deals, and comprehensive home insurance policies. Utility Discount prioritizes user-friendly service, ensuring that individuals can easily navigate their options and make informed choices about their utility services.
Utility Discount receives predominantly positive feedback from customers, with many praising the helpful and friendly staff who provide great service. Reviewers frequently highlight the straightforward process of switching providers and the excellent communication they experience, often mentioning specific agents who are knowledgeable and pleasant to work with.
However, some customers express frustration with issues related to incorrect information, such as wrong names and email addresses, as well as ongoing communication after cancellation requests. A few reviews indicate dissatisfaction with the handling of electricity supply changes, suggesting that improvements could be made in this area. Overall, while there are some critical themes regarding service accuracy, the majority of customers appreciate the helpfulness and efficiency of Utility Discount.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | -1.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.6 | 30 |
| Sep 25 | 4.6 | 19 |
| Oct 25 | 3.5 | 8 |
| Nov 25 | 1.0 | 1 |
| Dec 25 | — | 0 |
| Jan 26 | 4.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“A brilliant site Spoke with ollie, who was extremely helpful ,and got me an amazing price with utility warehouse”
“i have cancelled all contracts”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 60 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: Utility Discount is #5 of 5 on overall rating in this group.
60 reviews of Utility Discount. Filter by what matters to you.
Switch over was swift. Submitting readings was more difficult than I expected. Asked for electricity readings for S/N and D. What does this mean? On economy7 I would expect a day and night rate. So I've submitted numbers but which one should go to S/N and which to D, I've no idea. Received a SIM card, which I'll be using. Thank you
The person talked to me she was great and explained everything to me and that why I came to you for my elec
Great service
Alfie was polite and friendly and saved myself a lot of money .
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
It's new responses let see
Helpful in dealing with queries which I had. Price can be flexible depending on what I use. Information being posted to me which I like like. I was also given the opportunity to ask any relevant questions.
Very good and useful i am satisfied.
Utility Discount is a service-oriented company specializing in helping consumers save on their energy, broadband, mobile, and home insurance costs. The platform allows customers to compare various utility providers and find the most suitable deals tailored to their needs. With a focus on customer satisfaction, Utility Discount aims to provide users with options that not only reduce expenses but also enhance their overall experience. The company serves a wide range of customers across the UK, offering solutions such as energy tariff switching, affordable broadband packages, competitive mobile SIM deals, and comprehensive home insurance policies. Utility Discount prioritizes user-friendly service, ensuring that individuals can easily navigate their options and make informed choices about their utility services.
This profile hasn't been claimed by the business owner.
