Vertex Consulting Group is a professional consulting firm specializing in providing strategic solutions for businesses across various industries. The company offers a range of services designed to assist organizations in enhancing their operational efficiency, improving financial performance, and achieving long-term growth. Their expertise includes business strategy development, operational optimization, and market analysis.
The primary customers of Vertex Consulting Group are small to medium-sized enterprises (SMEs) and larger corporations seeking expert guidance to navigate complex business challenges. By leveraging industry insights and analytical tools, the company aims to help clients make informed decisions and implement effective strategies that drive success. With a focus on delivering actionable recommendations, Vertex Consulting Group remains committed to supporting businesses in achieving their goals.
Vertex Consulting Group has a positive customer experience.
Vertex Consulting Group receives a mixed response from its clients, with 72% of reviews being positive. Many customers praise the results and service quality, particularly highlighting the effectiveness of their TikTok marketing strategies.
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However, a significant number of reviewers express serious concerns about the company's practices. Common complaints include allegations of shady hiring practices, unauthorized charges after account cancellation, and the use of bot-generated streams that can harm artists' reputations. Some consumers report that their emails go unanswered, leading to frustration over billing issues. While there are positive endorsements, the negative feedback about unethical practices and customer service issues cannot be overlooked. Overall, the sentiment leans towards caution, with many advising potential clients to be wary.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.9
85
100%
● High
3.9 / 5 overall
=
85 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
3.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
1.0
2
May 25
—
0
Jun 25
1.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 85 most recent reviews.
Top praiseof 61 positive reviews
Customer service34%
21 mentions
Prices & value15%
9 mentions
Professionalism13%
8 mentions
Fast & efficient8%
5 mentions
“What sets this service apart is its commitment to authentic growth”
On “Customer service” · Jan 24, 2024
Top complaintsof 22 negative reviews
Cancellation45%
10 mentions
Payment issues36%
8 mentions
Scam32%
7 mentions
Charges27%
6 mentions
“STAY AWAY FROM THIS COMAPNY”
On “Cancellation” · Apr 24, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
Overall rating and review count for this company and similar companies
From the get-go, their customer service was amazing. They took the time to understand my goals and ran ads withing my desired targeting. It took a little while to get the targeting 100$ correct but I didn't expect it to be otherwise since everyone has each of their own preferences, as they mentioned to me themselves.
As an aspiring content creator on TikTok, I was seeking ways to amplify my reach and engagement. After stumbling upon vertex consulting group's TikTok campaigns, I decided to give it a shot. And let me tell you, it exceeded all my expectations! 5/5, couldn't have wished for more!
Amazing experience. We've been working on my TikTok for the past 3 months and it's been nothing but seamless. They've grown my account and helped me with my brand deals when brands reached out. I couldn't have been happier with the results but also the way the communication has been.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Just Wow! Alexander is so great! All I can say is that Vertex deliver what they promise. They took my account from being a silly side gig to an actual platform where I have an audience that messages me and interacts with the things I post. I was a bit hesitant when I received the email saying I could become a Creator, but they well and truly know their stuff.
For any other creators who might be interested or curious in leveling up, Vertex is a good place to go.
The most important factor for me when working with an institution is communication. Vertex and the competent person, Kristoffer, are indispensable for me, with their approachable attitude that can be reached at any time and their ability to fulfill the promised job properly.
The best service I’ve come across in forever! Real people interacting. Can’t believe I haven’t found these guys earlier. Grateful for working with them. 2024 is gonna be my year!
Super service ( was asked to make this review for a discount on my 6th billing)
The team has helped my artist that I manage to grow well over 140.000 streams.
Ads are pretty simple, but they manage to run them which we prefer not spending to much time on.
Great people at Vertex, Fast response!
*edit, in response to reply.
Now edited their reply to say they don't have someone called Tobias working there "any longer". He was when I made the transaction, as this happened in September. To claim you don't have anyone there called Tobias is such a brazen call. You have testimonials thanking him on your website for starters, but a simple Google search of 'Tobias' and 'Vertex' shows that he founded the company and it was originally called 'Tobias Strom Project'. Not the same business but same guy ran both companies. You have bogus magazine articles about your company that mentions his name. Still at this moment you have reviews on your home page thanking him. To play stupid about this is next level.
Seeing as the payment link I used for the subscription was sent to me from an email address from your domain I dont see how that could be. Not once have you offered anything that remotely resembles an apology or any kind of sympathy even though you seem to be trying to claim some rogue company director you have never heard of is scamming people.
So either you're blatantly lying or the owner of your company is secretly diverting business away and pretending to be Vertex, charging people the same amount and providing the same service but through fake streams.
I'll let the reader decide which one they think it is.
I have screenshots to back up everything I've said, you've seen them, trustpilot has seen them and if this review is still here and being read then that means your attempts to claim it wasn't you guys and your attempts to have this review removed have failed.
If you're really concerned about this review then just give me back the money you stole.
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After making some enquiries with them at some point I was contacted with an offer of a $9 ad campaign. Thought I'd try it, paid the money and 3 days later they tried to take $200 from my account. They contacted me saying because I didn't cancel the trial in the 3 days it automatically rolls over to the $200 month long campaign.
This was not communicated at all, and I should have told them to stick it then and there but stupidly I thought about it for a couple days, an ad campaign is something I've wanted to do for a while so I thought YOLO, said alright Tobias let's do a month, paid my money, excitedly checked the stats every day and nothing happened for weeks. Then all at once I had 25k streams appear.. on the wrong track. To their credit I let them know straight away and they apologised and fixed it. Same deal, was about a week later and then 25k streams appear all at once.
Definately didn't feel like an ad campaign, so I thought yeah I'm not going with these guys again. About a week later I get an email from Tobias, saying that my next payment has bounced and to let him know when the money is in the account. A few days later my real estate agent emails me, my rent has bounced. What? I check my account, Vertex has taken $200 from my account. I contacted them straight away, said I never said you could take the money, I really need it as it was for my rent, please refund me. Tobias informed me that the money has already been spent on the campaign and a refund is not an option. I begged him for the money but he flat out refused because apparently I had signed up to an ongoing $200 a month deal, and I need to cancel the 'subscription'. This was not communicated in my conversations with them, but apparently on the website in the fine print it is.
That's not even the point of my review. This was in November, since begging for my money back I haven't even received the service I paid for. No streams I can attribute to them since my payment, and only a couple thousand in total, far short of the 25k guaranteed streams. Although they state "money back guarantee" on their website this is also false, they do not do refunds of any kind.
But that's still not even the point of my review because yesterday I signed in to my distributer only to learn that I have received a strike for fake streams. So even though Tobias is updating me (when I asked) on the click through rate of my ads it was nothing but a scam with fake streams from bots and they stole $200 from my account. Yes it was stolen because I never received anything for it.
I cannot stress this enough.. Do not use these guys.
Was a bit hesitant after the trial but I decided to give it a go and invest in myself since I liked the framework of how this was gonna happen. I am now 6 weeks in and I have grown substantially while getting to work with a great amount of brands. Even did a group campaign with other influencers which was really fun to try. The results are obviously more than what I was expecting but I think what has surprised me the most is the overall attention to detail and the way take care of me. I really feel like I am a part of something and that I have an actual team. I love that they both grow my account and get me brand deals. I think the concept is genius. Who would want a management that does nothing while taking 10%, 20% or even 25%? It is just ignorant to me. Best concept I have come across for a long time and best team to work with. Professional, on time and very knowledgeable. Their know-how is beyond my understanding. Very, very happy, satisfied, and grateful for the opportunity and the results so far.
Outstanding results and communication in general. Shout out to Alexander for being on top of everything since day one. Love that we can communicate on WhatsApp. It’s so much easier than checking email all day long lol. Go teeeeam.
I seen results with Vertex in just 3 days during the trial! The drove 196 followers towards me in just those days alone. I was amazed. I can honestly say that they don’t just care about the money, they truly want to help you grow your career in the social media world! I highly recommend!!
Tried multiple services for TikTok growth and it’s never really been the best but these guys are unbelievable! Amazing results on the growth front and the combination with brand deals are just insane! Been doing TikTok campaigns with them for well over 5 weeks and already had 3 beand deals. Couldn’t believe it when it first started happening and now it’s like normal! Haha. I have earned $1225 in total from brand deals so far, could have earned more but decided to decline a few since I was busy with life . Just so happy and want to salute these guys for their amazing work!
This company is great and they are reliable a 100% you won’t regret it
This company is great and they’re not a scam or liars they’re the best. They’re awesome if you trying to elevate your music or just any kinds of streams and their service is really quick and fast and accurate. I highly recommend
I have now promoted 2 songs with Vertex Consulting Group and I can only say that we have achieved great results so I am very satisfied! They are also very helpful, clear and always answer immediately if you have any questions. They do what they promise so I can only say great! I can't wait to continue promoting my music with Vertex Consulting Group, highly recommended!
Best regards,
Wouter Wittebol
Become One
I had an outstanding experience with Vertex Consulting Group! So I wanted to make a thorough review…
From the moment I joined, their commitment to helping me succeed on TikTok was evident. Here's what stood out to me:
Impressive Reach: They delivered on their promise of 100k views, significantly expanding my TikTok audience.
Real Engagement: Vertex Consulting Group focuses on attracting genuine followers, resulting in authentic interactions with my content.
Tailored Media Kit: Their personalized media kit beautifully showcased my TikTok metrics, helping me present myself to potential brand partners.
Invaluable Brand Partnerships: Thanks to their efforts, I was introduced to relevant brands for potential collaborations, opening up exciting opportunities.
Supportive Community: Joining their creator community allowed me to collaborate with like-minded individuals, fostering creativity and inspiration.
Additionally, their seamless payment process and prompt campaign initiation demonstrated their professionalism.
Throughout the journey, my dedicated representative and brand manager were always there to answer questions and provide support. The level of care and attention they provided was exceptional.
The value you get from your money is almost too good to be true.
I'm genuinely excited about our collaboration and the promising future it holds for my TikTok presence. I highly recommend Vertex Consulting Group to anyone looking to elevate their TikTok game!
Christian Hansen
Delivery time has been as expected through each project we’ve done. Even had my fitness videos hit FYP within the first few campaigns. We had some communication misunderstandings in the beginning but Kristoffer has been exceptional guiding me along. This is the best service I’ve tried so far.
Excited to be on their team.
I am beyond impressed with the results I’ve been able to achieve thanks to Vertex’s help. I was little skeptical at first since I’ve been approached by numerous agencies but from the moment I engaged with them, their team displayed unparalleled professionalism and had a genuine commitment to driving results for my fashion page.
Went ahead with their tiktok trial and transitioned into their beginner campaign afterwards which has been absolutely amazing! Real people interacting with my content is mind blowing since I always thought I maybe was not really cut out for being an influencer but I am so happy!!
They have been helping me with negotiating brand deals too since I now have an actual following and it has been working out really well. Not quite full time earning yet but I have faith I will get there. So still like a part time job but how could i not be happy about an extra 1000-1500 dollars per month from brand deals. Never would have been possible without the new followers and all of the people now viewing and supporting my content. And of course them helping with the negotiations of brand deals too. Thank you all so much!!!!
- Kendall
Was offered an advertising service where, for 9 dollars, I would have my song advertised to the extent that I would get 10k listens on Spotify.
Sounded too good to be true, but thought I would give it a try.
Website seems legit, their video explaining what they do seemed good, the communication via email was great - and then last night they used my card details again to try to take nearly 200 dollars from my bank account.
Thankfully I used a card that I don't keep money in, just in case they were dodgy, so the payment was declined.
So I suppose it wasn't theft, it was attempted theft.
Currently looking into how I can file a criminal report against them...
————
Edit: As you can see from their reply, they’re saying I paid for a “trial” and that the next payment was meant to happen. Yet the next payment came 3 days after my “trial” payment, and literally nothing had happened in those 3 days. So what exactly did I trial? And no, as I can prove from the emails, no one told me there would be a second payment, and especially not one as large as nearly 200 dollars.
Either this is a scam, or you need to fire the staff member I was communicating with.
Vertex Consulting Group is a professional consulting firm specializing in providing strategic solutions for businesses across various industries. The company offers a range of services designed to assist organizations in enhancing their operational efficiency, improving financial performance, and achieving long-term growth. Their expertise includes business strategy development, operational optimization, and market analysis.
The primary customers of Vertex Consulting Group are small to medium-sized enterprises (SMEs) and larger corporations seeking expert guidance to navigate complex business challenges. By leveraging industry insights and analytical tools, the company aims to help clients make informed decisions and implement effective strategies that drive success. With a focus on delivering actionable recommendations, Vertex Consulting Group remains committed to supporting businesses in achieving their goals.