Vertex Consulting Group is a professional consulting firm specializing in providing strategic solutions for businesses across various industries. The company offers a range of services designed to assist organizations in enhancing their operational efficiency, improving financial performance, and achieving long-term growth. Their expertise includes business strategy development, operational optimization, and market analysis.
The primary customers of Vertex Consulting Group are small to medium-sized enterprises (SMEs) and larger corporations seeking expert guidance to navigate complex business challenges. By leveraging industry insights and analytical tools, the company aims to help clients make informed decisions and implement effective strategies that drive success. With a focus on delivering actionable recommendations, Vertex Consulting Group remains committed to supporting businesses in achieving their goals.
Vertex Consulting Group has a positive customer experience.
Vertex Consulting Group receives a mixed response from its clients, with 72% of reviews being positive. Many customers praise the results and service quality, particularly highlighting the effectiveness of their TikTok marketing strategies.
Read full summaryShow less
However, a significant number of reviewers express serious concerns about the company's practices. Common complaints include allegations of shady hiring practices, unauthorized charges after account cancellation, and the use of bot-generated streams that can harm artists' reputations. Some consumers report that their emails go unanswered, leading to frustration over billing issues. While there are positive endorsements, the negative feedback about unethical practices and customer service issues cannot be overlooked. Overall, the sentiment leans towards caution, with many advising potential clients to be wary.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.9
85
100%
● High
3.9 / 5 overall
=
85 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
3.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
1.0
2
May 25
—
0
Jun 25
1.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 85 most recent reviews.
Top praiseof 61 positive reviews
Customer service34%
21 mentions
Prices & value15%
9 mentions
Professionalism13%
8 mentions
Fast & efficient8%
5 mentions
“What sets this service apart is its commitment to authentic growth”
On “Customer service” · Jan 24, 2024
Top complaintsof 22 negative reviews
Cancellation45%
10 mentions
Payment issues36%
8 mentions
Scam32%
7 mentions
Charges27%
6 mentions
“STAY AWAY FROM THIS COMAPNY”
On “Cancellation” · Apr 24, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
Overall rating and review count for this company and similar companies
Very happy with the work that Vertex have done on promoting my music on Spotify. I had the pleasure of corresponding with Sophia who was very professional, providing me with regular updates and always available to answer any questions.
Further to this, I got enormous results with tremendous growth. I look forward to continuing to work with them.
Man I’m super grateful that this company reached out to me ! It’s been only two weeks but nothing short of amazing. With all the fake streams and companies out there it’s great to finally come across one that actually delivers ! Kristoffer has been the best for real. Great with communication, super professional and extremely genuine . I hit 25k streams on my record in two weeks ! And streams from all over the world ! We’re just getting started 🙏🏽
Worked With vertex consulting group on my first campaign for my EP!
Sophia was the main person I interacted with. Sophia was very quick to respond, very on top of the weekly updates, answered any questions that I had throughout the process, Sophia was super encouraging of me and my music. A lot of the thoughts I had matched up with Sophia‘s advice. The numbers promised were reached even more so then the minimum stream amount. I like The fact that these are real people real listeners hopefully turning into followers and legitimate supporters. Thank you for tax can’t wait for our next campaign!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Worked with Sophia from the group on the Beginner Spotify Promotion Plan. Initial interactions were timely and efficient, and was able to organize a voice call, so that was good. Throughout the duration of the promotion, she updated me once a week, but there were a few delayed and incorrect (meant for another client) replies at times, which seemed a bit questionable and unprofessional (and is the main reason for 3 stars).
Campaign reached the lower bound of advertised impact range (~25k), only. Demographics targeted according to my Spotify page were also questionable; e.g. Targeted ages >35, when my intended audience for the music is in the 20-30 year age group. Got what was advertised (just stream numbers), which is good, but the results did not go beyond the minimum.
Personally, I am ambivalent if I would work with them again. Their campaign may be more beneficial for others. Didn't feel very worth it to me. I appreciate the enthusiasm from Sophia though!
Vertex Consulting Group is a professional consulting firm specializing in providing strategic solutions for businesses across various industries. The company offers a range of services designed to assist organizations in enhancing their operational efficiency, improving financial performance, and achieving long-term growth. Their expertise includes business strategy development, operational optimization, and market analysis.
The primary customers of Vertex Consulting Group are small to medium-sized enterprises (SMEs) and larger corporations seeking expert guidance to navigate complex business challenges. By leveraging industry insights and analytical tools, the company aims to help clients make informed decisions and implement effective strategies that drive success. With a focus on delivering actionable recommendations, Vertex Consulting Group remains committed to supporting businesses in achieving their goals.