I found their website east to use
I found their website east to use. Fast ordering

VIP Tickets Canada is an online ticket resale platform that specializes in providing access to a wide array of concerts, sports events, and theatre performances across Canada. The company offers tickets for popular events, including major leagues in baseball, hockey, and basketball, as well as performances of renowned shows like "Hamilton," "The Lion King," and various comedy acts. Customers can browse upcoming events, check seating charts, and purchase tickets, often at prices that may vary from the original face value. The target market for VIP Tickets Canada includes event enthusiasts, sports fans, and theatre-goers seeking convenient and reliable ticket purchasing options. By offering a diverse selection of event tickets, the company caters to a broad audience looking to attend live performances and sporting events throughout Canada.
VIP Tickets Canada receives a mixed response from customers, with a notable 75% expressing positive experiences. Many reviewers appreciate the ease of ordering tickets, highlighting the fast delivery and the ability to select preferred seats.
Positive comments emphasize the great customer support, with specific praise for helpful staff members like Glenda. However, a significant portion of reviews (25%) reflects dissatisfaction, particularly regarding hidden fees and poor customer service. Critics mention issues such as inflated ticket prices after entering payment details and a lack of support when problems arise. Despite these complaints, the overall sentiment leans towards positive, as many customers find value in the service and enjoy their event experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 48 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2020.
| Month | Average | Reviews |
|---|---|---|
| Apr 19 | 5.0 | 11 |
| May 19 | 4.6 | 10 |
| Jun 19 | — | 0 |
| Jul 19 | 1.0 | 1 |
| Aug 19 | 1.0 | 2 |
| Sep 19 | — | 0 |
| Oct 19 | — | 0 |
| Nov 19 | — | 0 |
| Dec 19 | — | 0 |
| Jan 20 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 48 most recent reviews.
“Very easy to order via mobile”
“Horrible service, overpriced, failed to talk about service charges, charges a delivery fee for email, says it's a can...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 48 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: VIP Tickets Canada is #3 of 5 on overall rating in this group.
48 reviews of VIP Tickets Canada. Filter by what matters to you.
I found their website east to use. Fast ordering
Great last minute deal when the leafs were in town
Found seats to a sold out Garth Brooks show. Paid a little more than face but got epic seats for my partner
Lowest fees I could find on the net..
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I looked all over for cheap seats... Found them here.
expensive hidden fees; try to get a refund but they told me that ticket is no refundable. they offer me a partial unacceptable refund (less 90.00$) . Finally at the end I did not get my tickets at all , they did not refund me and they resell my ticket to someone else! Be very careful ; I will change or delete this review if they refund me !!
Ridiculous service charges. $23 USD PER TICKET! Didn't notice until too late. Tried to cancel order less than 10 min after purchasing but company refused. Advertised as Canadian company but all prices in USD and customer service out of the US and under a different name. I would avoid buying from here if possible.
Quick and easy. I like that there’s no problems and everything is simple
Quickly find the tickets i need, your service fee its hi, so i hope everything its going to be ok
IT WAS USER FRIENDLY. NO PROBLEMS AT ALL. Tickets came 15 minutes after my order
Fast and user friendly and good prices. Made a great present for my girlfriend.
THIS SITE ROCKS _ EASY TO USE AND FAST. TICKETS CAME FAST.
Very "user friendly" web site!!! I appreciate the quick service and good prices
Almost to easy, even from Sweden. First basketball game
Quick and easy! Loved it and am stoked for the show! I would order again
The process was very easy and I was able to secure better seats for a cheaper rate on through this site
Encountered no technical difficulties; very smooth & easy process in purchasing tickets.
Very smooth process. Thanks!
I purchased Blue Jays tickets for myself and my family but did not receive them in time for the game. My credit card was charged and when I called the company they said they couldn't do anything and I had to contact the seller. Which I did but so far have received no reply. Total rip off!
VIP Tickets Canada is an online ticket resale platform that specializes in providing access to a wide array of concerts, sports events, and theatre performances across Canada. The company offers tickets for popular events, including major leagues in baseball, hockey, and basketball, as well as performances of renowned shows like "Hamilton," "The Lion King," and various comedy acts. Customers can browse upcoming events, check seating charts, and purchase tickets, often at prices that may vary from the original face value. The target market for VIP Tickets Canada includes event enthusiasts, sports fans, and theatre-goers seeking convenient and reliable ticket purchasing options. By offering a diverse selection of event tickets, the company caters to a broad audience looking to attend live performances and sporting events throughout Canada.
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