VIP Tickets Canada is an online ticket resale platform that specializes in providing access to a wide array of concerts, sports events, and theatre performances across Canada. The company offers tickets for popular events, including major leagues in baseball, hockey, and basketball, as well as performances of renowned shows like "Hamilton," "The Lion King," and various comedy acts. Customers can browse upcoming events, check seating charts, and purchase tickets, often at prices that may vary from the original face value. The target market for VIP Tickets Canada includes event enthusiasts, sports fans, and theatre-goers seeking convenient and reliable ticket purchasing options. By offering a diverse selection of event tickets, the company caters to a broad audience looking to attend live performances and sporting events throughout Canada.
VIP Tickets Canada receives a mixed response from customers, with a notable 75% expressing positive experiences. Many reviewers appreciate the ease of ordering tickets, highlighting the fast delivery and the ability to select preferred seats.
Positive comments emphasize the great customer support, with specific praise for helpful staff members like Glenda. However, a significant portion of reviews (25%) reflects dissatisfaction, particularly regarding hidden fees and poor customer service. Critics mention issues such as inflated ticket prices after entering payment details and a lack of support when problems arise. Despite these complaints, the overall sentiment leans towards positive, as many customers find value in the service and enjoy their event experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 48 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2020.
| Month | Average | Reviews |
|---|---|---|
| Apr 19 | 5.0 | 11 |
| May 19 | 4.6 | 10 |
| Jun 19 | — | 0 |
| Jul 19 | 1.0 | 1 |
| Aug 19 | 1.0 | 2 |
| Sep 19 | — | 0 |
| Oct 19 | — | 0 |
| Nov 19 | — | 0 |
| Dec 19 | — | 0 |
| Jan 20 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 48 most recent reviews.
“Very easy to order via mobile”
“Horrible service, overpriced, failed to talk about service charges, charges a delivery fee for email, says it's a can...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 48 |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: VIP Tickets Canada is #3 of 5 on overall rating in this group.
48 reviews of VIP Tickets Canada. Filter by what matters to you.
Go tickets to the Red Hot Chili Peppers in Calgary on May 29, got them for a Christmas present for my boyfriend and he went to the door and was turned away because the tickets were FAKE!!! DO NOT USE THIS COMPANY, unless you want your loved ones to be disappointed.
I was looking for a Canadian Company to pay in Canadian Dollars my Blue Jays Tickets. I found out only after I purchased. Also some extras were added to a 24$ ticket: 7$ for the treatment of the demand, and 7$ for the printable version. So then it became 38 USD = 54 CAD on my bill. I phoned the company, after 40 minutes of waiting, they refuse to refund and cancel the deal.
Excellent customer service. I found tickets at right price. Thank you
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We appreciate the customer service help with our Sting seats. I wanted to order from a live person and it was fast and easy to do so.
They do not list that tickets are standing room only until after the tickets are purchased. They just show a view of the arena and a view of the seats but you do not actually get seats. I tried on several occasions to work with this company and they do not respond. I have emails stating that they will check into it and get back to me but no one ever has.
The Company website is misleading. I assume VIP Tickets Canada will be selling in Canadian dollars. Not until after the purchase was it clear it was $US. I called the company 5 minutes after the tickets were purchased and was told there is nothing that can be done. This is the way shoddy companies work.
I can't complain, the tickets were legit, we had awesome seats and everything. If I ever want cheap tickets again I would definitely use their site again. I went to 5sos and it was a great experience, my nieces loved it and had a great time. Thanks VIP tickets Canada.
Was great and easy Got tix to 5 seconds of summer on jul 29 gave them to friends daughter her and her friend loved it thx again Great service awesome g3gagnon at Yahoo dot ca
VIP Tickets Canada is an online ticket resale platform that specializes in providing access to a wide array of concerts, sports events, and theatre performances across Canada. The company offers tickets for popular events, including major leagues in baseball, hockey, and basketball, as well as performances of renowned shows like "Hamilton," "The Lion King," and various comedy acts. Customers can browse upcoming events, check seating charts, and purchase tickets, often at prices that may vary from the original face value. The target market for VIP Tickets Canada includes event enthusiasts, sports fans, and theatre-goers seeking convenient and reliable ticket purchasing options. By offering a diverse selection of event tickets, the company caters to a broad audience looking to attend live performances and sporting events throughout Canada.
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