Mixed feelings
The core service from Vivino is good, but response times could be improved. Overall decent experience.
Vivino is the world's largest online wine marketplace, providing a platform for wine enthusiasts to buy and review a vast selection of wines from various regions and wineries. The company allows users to browse through top-rated wines, access detailed reviews from the community, and find personalized recommendations based on their taste preferences. Vivino's extensive database includes wines from premium wineries, offering customers a seamless shopping experience combined with valuable insights. Targeting both casual wine drinkers and connoisseurs, Vivino aims to simplify the wine purchasing process by matching customers with the best offers available. The platform facilitates informed wine choices through user-generated ratings and reviews, ensuring that customers can discover and enjoy wines tailored to their palate. With a focus on quality and value, Vivino continues to be a trusted source for wine lovers seeking the right bottles for any occasion.
Reviewers consistently praise Vivino for its reliable service and knowledgeable staff, highlighting a generally positive experience. Many customers express satisfaction with the quality of service, noting that the team is friendly and professional.
The value for money is also a recurring theme, with several users indicating that they would recommend Vivino to others. While most feedback is favorable, a few consumers mention that response times could be improved, suggesting there is some room for enhancement in customer support. Overall, Vivino is recognized as a solid choice in the food and beverage category, with a commitment to meeting customer expectations. The majority sentiment reflects a strong appreciation for the service provided.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
8 reviews of Vivino. Filter by what matters to you.
The core service from Vivino is good, but response times could be improved. Overall decent experience.
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Vivino is the world's largest online wine marketplace, providing a platform for wine enthusiasts to buy and review a vast selection of wines from various regions and wineries. The company allows users to browse through top-rated wines, access detailed reviews from the community, and find personalized recommendations based on their taste preferences. Vivino's extensive database includes wines from premium wineries, offering customers a seamless shopping experience combined with valuable insights. Targeting both casual wine drinkers and connoisseurs, Vivino aims to simplify the wine purchasing process by matching customers with the best offers available. The platform facilitates informed wine choices through user-generated ratings and reviews, ensuring that customers can discover and enjoy wines tailored to their palate. With a focus on quality and value, Vivino continues to be a trusted source for wine lovers seeking the right bottles for any occasion.