Mixed feelings
The core service from Voipfone is good, but response times could be improved. Overall decent experience.
Voipfone is a telecommunications company specializing in VoIP (Voice over Internet Protocol) phone services designed for both residential and business customers in the UK. The company offers a range of flexible plans, including options for free trials, allowing users to choose services that best fit their communication needs. Voipfone’s solutions cater to home users, businesses, and home workers, providing easy-to-set-up phone services that operate over broadband connections. The company’s offerings include advanced cloud-hosted internet phone services, which can be managed online without the need for site visits or maintenance. Voipfone emphasizes high-quality calls and features, enabling customers to mix and match services as required. With options for both a softphone app and dedicated hardware VoIP phones, Voipfone aims to provide seamless communication solutions that are instantly available and user-controlled.
Reviewers consistently praise Voipfone for its reliable service and professional staff, highlighting a generally positive experience. Many customers note the friendly and knowledgeable team, which contributes to a pleasant interaction.
The service is often described as solid and efficient, with several users expressing satisfaction with the value for money. While the core service is well-regarded, some feedback indicates that response times could be improved, suggesting there is room for enhancement in customer support. Overall, Voipfone is seen as a dependable choice in telecommunications, with most users willing to recommend it to others. The sentiment leans heavily positive, reflecting a strong customer approval.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Phone Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 29 | |
| 2.7 out of 5 (poor) | 100 out of 100 | — | 12 | |
| 2.9 out of 5 (fair) | 67 out of 100 | — | 8 | |
| 3.8 out of 5 (good) | 50 out of 100 | — | 1,060 |
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The core service from Voipfone is good, but response times could be improved. Overall decent experience.
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Voipfone is a telecommunications company specializing in VoIP (Voice over Internet Protocol) phone services designed for both residential and business customers in the UK. The company offers a range of flexible plans, including options for free trials, allowing users to choose services that best fit their communication needs. Voipfone’s solutions cater to home users, businesses, and home workers, providing easy-to-set-up phone services that operate over broadband connections. The company’s offerings include advanced cloud-hosted internet phone services, which can be managed online without the need for site visits or maintenance. Voipfone emphasizes high-quality calls and features, enabling customers to mix and match services as required. With options for both a softphone app and dedicated hardware VoIP phones, Voipfone aims to provide seamless communication solutions that are instantly available and user-controlled.