Restaurant Vestersøen is a Chinese restaurant located in the Slotscenteret in Holbæk, Denmark. The establishment offers a diverse menu featuring a Chinese buffet, sushi, Mongolian barbecue, and a selection of soups and vegetables, catering to a wide range of tastes. With a focus on using fresh ingredients, the restaurant aims to provide an authentic dining experience for both dine-in and takeaway customers. The company accommodates various dining needs, including large group reservations and catering services for special events. Restaurant Vestersøen is open daily from 16:00 to 22:00, with buffet service starting at 17:00. Targeting both local residents and visitors, the restaurant emphasizes convenience with quick takeaway options, allowing customers to enjoy their meals at home or on the go. For more information or to make a reservation, customers can visit their website at westernlake.dk or contact them directly.
Restaurant Vestersøen receives a mixed reception from its patrons, with a significant number of negative experiences overshadowing the positive. While some customers praise the restaurant for its "super lækker buffet" and commend the friendly staff, many others report serious issues with food quality, including cold and unappetizing dishes.
Complaints about poor service are prevalent, with reviewers noting that staff often appear unfriendly or dismissive, contributing to an overall negative dining experience. Additionally, several customers express frustration over mismanaged reservations and billing errors, leading to feelings of being unwelcome. Despite a few positive remarks about the restaurant's handling of feedback, the overwhelming sentiment reflects disappointment, particularly regarding the food and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 41 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2026.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 1.0 | 1 |
| Aug 25 | 1.0 | 1 |
| Sep 25 | 5.0 | 1 |
| Oct 25 | 1.8 | 4 |
| Nov 25 | — | 0 |
| Dec 25 | 1.0 | 1 |
| Jan 26 | 1.7 | 3 |
| Feb 26 | — | 0 |
| Mar 26 | 5.0 | 1 |
| Apr 26 | — | 0 |
| May 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 41 most recent reviews.
“Jeg er oprigtigt imponeret over denne restaurant og deres måde at håndtere feedback på”
“DÅRLIG SERVICE I år bestilte jeg igen bord på Restaurant Vestersøen til nytår - igen bestilte jeg i god tid nemlig d...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.0 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 41 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 51 |
Bottom line: Restaurant Vestersøen is #5 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.6).
41 reviews of Restaurant Vestersøen. Filter by what matters to you.
Vi var så skuffede ved vores sidste besøg. Maden levede absolut ikke op til den pris de tager . Der var en frygtelig larm. Vi havde svært ved at høre hvad vi selv sagde . Bordene er placeret så man kommer til at sidde meget tæt på andre kunder . Det er nok ikke et sted vi besøger igen .
Smagsløs mad. Virkelig en skuffelse
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Restaurant Vestersøen is a Chinese restaurant located in the Slotscenteret in Holbæk, Denmark. The establishment offers a diverse menu featuring a Chinese buffet, sushi, Mongolian barbecue, and a selection of soups and vegetables, catering to a wide range of tastes. With a focus on using fresh ingredients, the restaurant aims to provide an authentic dining experience for both dine-in and takeaway customers. The company accommodates various dining needs, including large group reservations and catering services for special events. Restaurant Vestersøen is open daily from 16:00 to 22:00, with buffet service starting at 17:00. Targeting both local residents and visitors, the restaurant emphasizes convenience with quick takeaway options, allowing customers to enjoy their meals at home or on the go. For more information or to make a reservation, customers can visit their website at westernlake.dk or contact them directly.
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