Worldwide Parcel Services Ltd is a parcel delivery company based in the UK, specializing in cost-effective shipping solutions for individuals and businesses. The company allows users to compare parcel delivery prices from various UK courier services to over 180 international destinations, making it a convenient choice for customers looking to send parcels abroad. With features such as real-time parcel tracking, the ability to save frequent addresses, and options for same-day delivery, Worldwide Parcel Services caters to a diverse clientele, including e-commerce businesses and private individuals. Their services encompass sending documents, large parcels, and heavy items, ensuring that customers have a comprehensive range of shipping options to meet their needs. For more information, visit www.worldwide-parcelservices.co.uk.
Worldwide Parcel Services Ltd receives high praise for its efficient and stress-free service, with many customers highlighting the fast delivery and excellent customer support. Reviewers appreciate the user-friendly website and clear instructions, making the process of sending parcels straightforward.
Many express satisfaction with timely deliveries, even to challenging destinations like Papua New Guinea and Australia. However, a significant number of complaints focus on a lack of transparency regarding fees and customs information, with some customers experiencing delays and unhelpful customer service when issues arise. Despite these concerns, the overall sentiment remains positive, with a strong recommendation for the service from a majority of users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.8 | 5 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 3.3 | 7 |
| Nov 24 | 4.4 | 5 |
| Dec 24 | 4.7 | 10 |
| Jan 25 | 2.8 | 6 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 3.9 | 7 |
| Apr 25 | 3.0 | 6 |
| May 25 | 4.5 | 8 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“WPS is an efficient, streamline & stress free way of exporting goods around the world”
“Not only were fees not clearly disclosed, but customer service was cold and unhelpful when I raised the concern”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Post & Shipping.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 4.2 out of 5 (good) | +3% | 1,000 |
| 4.2 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 998 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 23 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 13 |
Bottom line: Worldwide Parcel Services Ltd is #3 of 4 on overall rating in this group. On service, Smile Cargo scores higher (4.8 vs 4.4).
500 reviews of Worldwide Parcel Services Ltd. Filter by what matters to you.
Over a year ago
WPS is an efficient, streamline & stress free way of exporting goods around the world. I export to many countries & have always received a brilliant service. I would definitely recommend WPS!
Over a year ago
The website was easy to use and everything was very clear. I needed help with a customs invoice and customer service was excellent. The package arrived in good time and in perfect condition.
Over a year ago
Excellent service for an unusual destination, Papua New Guinea
Over a year ago
Brilliant service from start to finish. Thank you
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WPS is an efficient, streamline & stress free way of exporting goods around the world. I export to many countries & have always received a brilliant service. I would definitely recommend WPS!
The website was easy to use and everything was very clear. I needed help with a customs invoice and customer service was excellent. The package arrived in good time and in perfect condition.
Excellent service for an unusual destination, Papua New Guinea
Brilliant service from start to finish. Thank you
Sent two parcels to Australia; the website was easy to follow, with clear instructions.
Lack of information regarding costums, which always comes with an exuberant amount of money to be paid and Took a long time getting to it’s destination
Excellent service from start to finish. Only wish you will offer a discount for regular customers as we have used your service many times to deliver parcels to our grandchildren in Australia.
Not only were fees not clearly disclosed, but customer service was cold and unhelpful when I raised the concern. No proactive update on a delayed parcel. I was told either to pay or have my parcel destroyed — no real support was given.
Very professional services. Very competitive price. Thank you
Seamless and professional
Yet again your service was excellent my parcel was picked up as requested and arrived in America within the time specified my grandchildren got their Easter Eggs and were very happy
Everything went smoothly, parcel from England with UPS arrived in Poland in 4 days. I received all relevant documents from worldwide parcel on time.
After using numerous other couriers I will only ever use this courier. I cannot say anything but 100% recommend them. They have a superb service Inc customer services thank you Teresa you are always there to help me. I send parcels to family in New Zealand as well as around the UK. They are fast and tracking is excellent too. 👌
The best courier service I have ever used. Have been using it for more then 10 years
3 week and I still waiting for the delivery Newer Again. Totally ZERO help from the Office. HIDEN COST!!!! I NEED TO PAY EXTRA £28 . JUST FOR 2KG PACKAGE!!!
My regular parcel to Michigan was, as is normal, delivered in just over 48 hours from door to door. The price is also unbeatable. Excellent service.
My parcel was lost …. No apology and then tried to charge me saying the box wasn’t the right size when the size was printed on the actual box …. Then they said I couldn’t use their service anymore because I complained …. I’ve used them for 8 years and never a bother but complain about how they lost my parcel and they go off on one !!!!! Disgraceful treatment from them
Worldwide Parcel Services Ltd is a parcel delivery company based in the UK, specializing in cost-effective shipping solutions for individuals and businesses. The company allows users to compare parcel delivery prices from various UK courier services to over 180 international destinations, making it a convenient choice for customers looking to send parcels abroad. With features such as real-time parcel tracking, the ability to save frequent addresses, and options for same-day delivery, Worldwide Parcel Services caters to a diverse clientele, including e-commerce businesses and private individuals. Their services encompass sending documents, large parcels, and heavy items, ensuring that customers have a comprehensive range of shipping options to meet their needs. For more information, visit www.worldwide-parcelservices.co.uk.
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