About Tea is an online retailer specializing in a diverse selection of tea and coffee products. With over 17 years of experience in e-commerce, the company caters to a wide range of customers, including tea and coffee enthusiasts looking for quality beverages, snacks, and related items. Their extensive inventory features well-known brands and includes options such as tea bags, loose leaf tea, and coffee capsules, providing consumers with various choices to suit their preferences. In addition to beverages, About Tea offers a variety of snacks and sweet treats, as well as kitchenware, enhancing the overall shopping experience. The company is committed to sustainability, offering products that may be past their best before dates at discounted prices, thereby reducing food waste. With a customer base of over 1.5 million satisfied clients, About Tea aims to deliver swift service and a reliable shopping platform for all tea and coffee needs.
About Tea receives a mix of feedback from its customers, highlighting both commendable aspects and significant issues. Many reviewers praise the friendly support and fast delivery, with some noting that items arrived within just one day, which is particularly impressive for international shipping.
The selection of products is also frequently described as top-notch, with unique offerings that keep customers coming back. However, there are notable complaints regarding order fulfillment and service. Several consumers report long delivery times and issues with stock availability, leading to canceled orders without prior notice. This inconsistency in service has left some customers frustrated, particularly those who ordered high-value items.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 11 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2021.
| Month | Average | Reviews |
|---|---|---|
| Dec 21 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
“Freundlicher Support”
“I ordered an expensive item one month ago - after all this time, they keep telling me that the delivery guy returns t...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 3.6 out of 5 (good) | 100 out of 100 | — | 11 |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: About Tea is #4 of 5 on overall rating in this group.
11 reviews of About Tea. Filter by what matters to you.
Vi handler meget hos dem, for vi kan få vores smagskaffer, kapsler, iskaffe og andre gode sager til langt billigere priser end vi kan herhjemme, samt udvalget er betydeligt større end i mange danske butikker. Vi kan kun anbefale folk at bruge dem, og gør vi også tit.
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About Tea is an online retailer specializing in a diverse selection of tea and coffee products. With over 17 years of experience in e-commerce, the company caters to a wide range of customers, including tea and coffee enthusiasts looking for quality beverages, snacks, and related items. Their extensive inventory features well-known brands and includes options such as tea bags, loose leaf tea, and coffee capsules, providing consumers with various choices to suit their preferences. In addition to beverages, About Tea offers a variety of snacks and sweet treats, as well as kitchenware, enhancing the overall shopping experience. The company is committed to sustainability, offering products that may be past their best before dates at discounted prices, thereby reducing food waste. With a customer base of over 1.5 million satisfied clients, About Tea aims to deliver swift service and a reliable shopping platform for all tea and coffee needs.
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