Sehr gut würde ich wiede machen!
Sehr gut würde ich wiede machen!
AIDA Cruises is a cruise line company based in Germany, specializing in offering a range of vacation experiences on the sea. The company operates a fleet of cruise ships that cater primarily to German-speaking travelers, providing them with various itineraries and onboard amenities designed for relaxation, entertainment, and cultural enrichment. AIDA Cruises focuses on delivering a unique travel experience that combines adventure with comfort and leisure. The target market for AIDA Cruises includes families, couples, and solo travelers seeking cruise vacations that feature diverse destinations, including popular ports in the Mediterranean and Northern Europe. With a commitment to providing a distinctive cruising experience, the company emphasizes personalized service and a variety of dining and recreational options onboard. Through its offerings, AIDA Cruises aims to create memorable journeys for its customers, allowing them to explore new destinations while enjoying the convenience of a cruise.
AIDA Cruises receives overwhelmingly positive feedback, with many reviewers praising the overall experience, including the friendly staff, excellent entertainment, and diverse dining options. Customers highlight the enjoyable atmosphere onboard and the attractive destinations, often describing their trips as "traumhaft schön" and recommending AIDA for family vacations.
However, some critical voices express concerns about specific issues, such as noise disturbances from ventilation systems in certain cabins and the size of the ships, which can lead to overcrowding. A few reviewers also suggest that AIDA should maintain high standards and consider lowering excursion prices. Despite these criticisms, the majority of experiences shared are positive, reflecting a strong overall sentiment towards AIDA Cruises.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,228 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.4 | 574 |
| Jul 25 | 4.4 | 642 |
| Aug 25 | 4.0 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Der Service die freundlichen Mitarbeiter, dass Gefühl der puren Erholung ohne Stress und Hektik Vielen vielen Dank”
“Balkonkabine gebucht und von Rauchern umgeben”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,228 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 |
Bottom line: AIDA Cruises is #4 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 4.5).
500 reviews of AIDA Cruises. Filter by what matters to you.
AIDA hat die Orient- Kreuzfahrt, Start am 02.01.2026 in Dubai, aus Sicherheitsgründen stornieren. Diese Entscheidung ist bei der jetzigen Situation nachvollziehbar. Nicht nachvollziehbar ist aber, dass dieses Unternehmen sich weigert, die angefallenen Kosten der Passagiere komplett zu erstatten. Eine weitere Reise bei diesem Unternehmen werden wir auf keinen Fall mehr buchen. Die für diese Entscheidung Verantwortlichen, beenden das Ablehnungsschreiben noch mit dem Zusatz:" Wir hoffen, Ihnen damit eine Freude gemacht zu haben " Hier sind keine weiteren Worte mehr notwendig!
Quick answers to the questions people ask most.
Yes, AIDA Cruises is a legitimate company with numerous verified reviews and a strong overall rating. Many customers have shared positive experiences regarding their cruises, highlighting aspects such as entertainment and customer service.
No, AIDA Cruises is not a scam. The platform has verified reviews from real customers, and feedback generally indicates satisfaction with the services offered, though some concerns about cabin noise and crowding have been noted.
AIDA Cruises offers a variety of cruise experiences, including family-friendly trips, diverse dining options, and entertainment programs. Customers have praised the quality of excursions and onboard activities.
AIDA Cruises accepts various payment methods, including credit cards and online payments. Pricing is generally competitive, with options for different budgets.
You can contact AIDA Cruises through their official website, where customer support options are available via email and phone. Many customers have reported positive interactions with the support team.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Wir hatten die erste Kreuzfahrt mit der Aidablu, alles in allem eine Top Erfahrung, ausser die Rezeption an Bord ist sehr unerfahren wie auch unfreundlich, (junges Personal) ansonsten ist das ganze Personal auf dem Schiff Top !!! Wir werden wieder mit der Aida reisen.
Wir waren nie Kreuzfahrt-Freunde. Letztes Jahr wurden wir zu unserer 1. Fahrt auf der AIDA eingeladen und es hat uns so gut gefallen, dass wir dieses Jahr wieder gefahren sind und schon unseren Urlaub fürs nächste Jahr auch gleich gebucht haben. Es gibt eigentlich nichts zu beanstande, außer das Essen, war uns meistens zu salzig (aber das ist meckern auf hohem Niveau). Die Crew war top, in den Restaurants gefiel es uns sehr - das Ambiente ist top, die Speisen abwechslungsreich, die Getränkeauswahl super. Die Kabine war sauber und der Rest des Schiffes auch. Der Kids Club mit Disko für die Kleinen perfekt. Wir hoffen sehr, dass AIDA weiterhin so kundenorientiert arbeitet und nicht wie manch andere Reedereien nur noch ans Geld denkt.
Alles bestens
Es war eine wundervolle Kreuzfahrt für die ganze Familie!
Es gibt nichts was Aida falsch macht, kompetentes freundliches Personal, sehr gute Organisation. Urlaubsfeeling pur!!
Wir sind sehr zufrieden mit der Reise, die mediterranen Schätze sind wirklich Schätze! Und die Aida Cosma ist toll.
Prima Reise...mit tollem Service und vielen netten Menschen !
Top Service, Preis Leistung o.k., sehr nettes Personal und viele Aktivitäten werden angeboten! Kinderfreundlich und trotz ausgebucht alles ganz gechillt!!
Das Preis-Leistungsverhältnis passt.
AIDA ist super
Es war ein rundum gelungener Urlaub. Ich habe mich wieder sehr wohl gefühlt an Board. Es war meine 3 Kreuzfahrt mit Aida und garantiert nicht die letzte.
Tolle Reise nach Schottland mit ebenso tollen Ausflügen.
AIDA Cruises is a cruise line company based in Germany, specializing in offering a range of vacation experiences on the sea. The company operates a fleet of cruise ships that cater primarily to German-speaking travelers, providing them with various itineraries and onboard amenities designed for relaxation, entertainment, and cultural enrichment. AIDA Cruises focuses on delivering a unique travel experience that combines adventure with comfort and leisure. The target market for AIDA Cruises includes families, couples, and solo travelers seeking cruise vacations that feature diverse destinations, including popular ports in the Mediterranean and Northern Europe. With a commitment to providing a distinctive cruising experience, the company emphasizes personalized service and a variety of dining and recreational options onboard. Through its offerings, AIDA Cruises aims to create memorable journeys for its customers, allowing them to explore new destinations while enjoying the convenience of a cruise.
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