AUTODOC - Great Britain is an online platform specializing in the sale of automotive parts and accessories. Catering to individual consumers, garages, and automotive professionals, the company provides a wide range of products, including engine components, electrical systems, and maintenance supplies. With a focus on delivering quality and reliability, AUTODOC aims to support vehicle owners in maintaining and repairing their cars efficiently.
The company's website, www.autodoc.co.uk, serves as a comprehensive resource for customers seeking to purchase automotive parts at competitive prices. By offering a user-friendly shopping experience, AUTODOC allows users to easily navigate through various categories and find the necessary components for their vehicles. With a commitment to customer satisfaction, AUTODOC - Great Britain strives to meet the needs of the automotive market while providing detailed product information and support to enhance the purchasing process.
AUTODOC - Great Britain has a positive customer experience.
AUTODOC in Great Britain receives a largely positive reception from customers, with many praising the quick delivery and competitive prices of parts. Reviewers frequently highlight the excellent service, noting that orders are often dispatched promptly and arrive well-packaged.
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Many express satisfaction with the quality of the parts received, reinforcing the company's reputation for reliability. However, some customers report issues with orders, such as parts not arriving or being incorrect, leading to frustration. A few reviews mention poor customer service experiences, particularly when dealing with damaged items. Despite these criticisms, the overall sentiment remains favorable, with a significant majority of consumers recommending AUTODOC for its good service and value.
1,002 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,002
100%
● Low
4.3 / 5 overall
=
1,002 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.3
12-month avg
4.3
All-time
4.3
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
4.3
171
May 25
4.3
346
Jun 25
4.4
323
Jul 25
4.2
162
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 414 positive reviews
Delivery40%
165 mentions
Prices & value37%
152 mentions
Fast & efficient28%
116 mentions
Customer service26%
107 mentions
“My order has been delivered and bit later than what they said but it's not there fault and it's evri fault that they...”
On “Delivery” · Jul 17, 2025
Top complaintsof 70 negative reviews
Customer service36%
25 mentions
Refund29%
20 mentions
Delivery26%
18 mentions
Returns19%
13 mentions
“Bad customer service”
On “Customer service” · Jul 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
Overall rating and review count for this company and similar companies
Yes, AUTODOC - Great Britain is a legitimate company with a solid reputation, reflected in numerous customer reviews and an overall rating of 4/5. Many customers praise their quick delivery and good prices.
Is AUTODOC - Great Britain a scam?
No, AUTODOC - Great Britain is not a scam. Verified reviews indicate that while there are occasional issues with delivery and parts, the majority of feedback is positive, highlighting their reliable service.
What types of products does AUTODOC - Great Britain offer?
AUTODOC - Great Britain specializes in car parts and accessories, offering a wide range of quality products at competitive prices. Customers have noted the ease of finding parts and the variety available.
What payment methods does AUTODOC - Great Britain accept?
AUTODOC - Great Britain accepts various payment methods, including credit/debit cards and online payment platforms. Customers appreciate the straightforward checkout process.
All 5 questions →Show fewer questions
What is AUTODOC - Great Britain's return policy?
AUTODOC - Great Britain offers a return policy that allows customers to return items if they do not meet expectations. However, some reviews indicate that customer service responsiveness can vary.
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AUTODOC - Great Britain is an online platform specializing in the sale of automotive parts and accessories. Catering to individual consumers, garages, and automotive professionals, the company provides a wide range of products, including engine components, electrical systems, and maintenance supplies. With a focus on delivering quality and reliability, AUTODOC aims to support vehicle owners in maintaining and repairing their cars efficiently.
The company's website, www.autodoc.co.uk, serves as a comprehensive resource for customers seeking to purchase automotive parts at competitive prices. By offering a user-friendly shopping experience, AUTODOC allows users to easily navigate through various categories and find the necessary components for their vehicles. With a commitment to customer satisfaction, AUTODOC - Great Britain strives to meet the needs of the automotive market while providing detailed product information and support to enhance the purchasing process.