Avanquest Software is a technology company that develops and publishes consumer software applications and digital solutions. The company offers various software products across categories such as productivity tools, system utilities, creative applications, and mobile apps for both individual users and businesses.
Avanquest Software receives a mixed response from its users, with a notable portion expressing satisfaction with the service and software quality. Many customers highlight the "schneller kompetenter Service" and excellent helpdesk support, praising the quick responses and professional assistance they received.
However, there are significant complaints regarding issues like software functionality and billing practices, with some users labeling the company as a "SCAM" and expressing frustration over unresponsive customer service when seeking refunds. The dissatisfaction is particularly evident among those who faced problems with driver updater software and unexpected charges. Overall, while many appreciate the prompt service and effective solutions, the negative experiences regarding software reliability and customer support responsiveness cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.3 | 19 |
| Jul 25 | 4.1 | 21 |
| Aug 25 | 3.9 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“schneller kompetenter Service”
“I have asked them to help, but with no response”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.1 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Avanquest Software is #4 of 5 on overall rating in this group.
60 reviews of Avanquest Software. Filter by what matters to you.
Over a year ago
Having paid for a year's subscription last May 2025 , it's now August and am being asked to pay more, and they have stopped my programme from working. I have asked them to help, but with no response... See more
Over a year ago
Je suis en train de changer de PC et, ceci explique probablement cela, Cleaner Updater avait disparu de mon PC après transfert du Disque Dur qui l'hébergeait sur le nouveau matériel. J'ai contacté Av... See more
Over a year ago
I want my money back for the Helpsoft driver updater software I purchased under the 30 day guarantee. They dont respond to emails. The software has problems. make them respond.
Quick answers to the questions people ask most.
Avanquest develops and publishes a wide range of consumer software including system utilities, security software, multimedia applications, and productivity tools. Their product portfolio covers categories like PC optimization, antivirus protection, photo editing, and home design software.
You can reach Avanquest customer support through their website's support section, where you'll find contact forms, live chat options, and phone numbers specific to your region. Support is typically available during standard business hours in your local time zone.
Avanquest typically offers a 30-day money-back guarantee on most software purchases. Refund eligibility and specific terms may vary by product and region, so it's best to check the specific refund policy for your purchase on their website.
Most Avanquest software is designed primarily for Windows operating systems. However, some products may have Mac versions available, so it's important to check system requirements before purchasing.
After purchase, you'll receive an email with download links and license keys. You can also access your purchases through your Avanquest account on their website to re-download software when needed.
Yes, Avanquest offers free trial versions for many of their software products. These trials typically have limited functionality or time restrictions, allowing you to test the software before making a purchase.
You can retrieve your license key by logging into your Avanquest account on their website or by contacting customer support with your purchase information. Keep your purchase confirmation email as it contains important license details.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Having paid for a year's subscription last May 2025 , it's now August and am being asked to pay more, and they have stopped my programme from working. I have asked them to help, but with no response.
Je suis en train de changer de PC et, ceci explique probablement cela, Cleaner Updater avait disparu de mon PC après transfert du Disque Dur qui l'hébergeait sur le nouveau matériel. J'ai contacté Avanquest par courriel qui, fort gentiment m'a donné des consignes. Sans doute ne suis-je pas doué, mais rien n'y a fait. J'ai donc utilisé le N° de téléphone qui m'était proposé pour joindre un informaticien lequel, avec beaucoup de calme et de patience, a remis le système en place. 25 minutes au téléphone... non surtaxées (précision pour les soupçonneux :-), si j'en crois mon relevé de mon FAI + téléphone. Merci, c'est sympa. CoincoinZeduck
I want my money back for the Helpsoft driver updater software I purchased under the 30 day guarantee. They dont respond to emails. The software has problems. make them respond.
schneller kompetenter Service
Meine Erfahrung mit dem Helpdesk von PCHelp war hervorragend. Innerhalb weniger Minuten erhielt ich eine E-Mail mit der Lösung. Vielen Dank und ein schönes Wochenende! My experience with PCHelp's helpdesk has been excellent. Within minutes, I received an email with the solution. Thank you very much, and have a great weekend!
Accueil très conviviale et a l'aise afin de discuter du problème . Personnel qualifier et professionnel. A l'écoute de mon soucis avec le logiciel.
SCAM stay away,
Guten Tag! Da ich mehrmals "weitergeleitet" wurde, betreute mich letztendlich über "Fernzugriff" auf meinem PC Herr Carl Müller von AnyTech365 an 2 Tagen sagenhaft freundlich, verständnisvoll und kompetent - bis zur Lösung meines Wunsches/Problems!!! Ich bin 82 Jahre alt (noch recht gut beieinander) und hätte einen solchen Kollegen/Mitarbeiter "damals" gern in meinem Team gehabt! Seine Hinweise und Vorschläge über eine weitere Betreuung durch ihn prüfe ich ernsthaft!
everything is fine. You understood, that I am not this specialist who would need your excellent service at all. May be in my next life. Bye and thank you.
I purchased WebEasy Professional 10 as a full version in the USA. The program is usable without any time limitation, with an additional two-year download permission. Activation of the key was not possible. After three hours of chatting, I was able to get a one-year version of the program, which means I would have to buy it again every year. I was promised a change to my unlimited version, but I have not yet received it.
Aquanest bucht über Upclick-Paypal nach 2 Jahren Ruhe plötzlich wieder vom Konto per Lastschrift ab - ohne Berechtigung. Wahrscheinlich lassen sie jährlich/monatlich/täglich durchlaufen und versuchen überall - wo möglich - abzubuchen - hier als erfolgreiche Lizenzverlängerung!!! Fazit: NIEMALS ANKLICKEN - es sei denn, Sie wünschen eine "Never Ending Story."
réponse a ma question en temps raisonnable
Bon service après-vente
Schnelle Installationsproblemlösung. Sehr freundlicher Kontakt. DANKE!
Estoy muy satisfecho con PC HELPSOFT,es super rápido y también las actualizaciones son todos certificados,ahora si siempre que necesito una actualización ya tengo la solución 💫
Alles Bestens, schnelle Antwort auf Mail, alles zu meiner Zufriedenheit erledigt, schnell und unkompliziert. TOP !
Ich liege in der Klinik - hatte ich schon mitgeteilt, lasst mich doch endlich mal in ruhe - ich habe andere Sorgen!
functional helpdesk
Super und zuverlässig, sie lassen nicht locker bis mein Problem gelöst ist. Vielen Dank ich bin sehr zufrieden
J'ai visité le site de Avanquest France et essayé de télécharger la version de test de Driver Updater 7. Le telechargement a été bloqué pqe l'antivirus de Google Chrome, me signalant un virus dans le logiciel! J'ai essayé de contacter le service technique de Avanquest pour leur signaler ce problème, ce qui n'a pas été possible. Tout cela est très peu rassurant. De plus Driver Updater de Avantquest est aussi commercialisé sous la forme Driver_Updater_setup.exe par PC Helpsoft alias GoMySoftware.com firme plus que douteuse qui semble l'avoir volé a Avanquest une ancienne version de son produit, qu'elle commercialise à 3x le prix de la version initiale.
Minor updates and patches are typically included with your software purchase. Major version upgrades may require a separate purchase, though some products include free upgrades for a limited time period.
License terms vary by product, but most Avanquest software licenses allow installation on one computer for personal use. Some products offer multi-device licenses or family packs for multiple installations.
Avanquest typically accepts major credit cards, PayPal, and other common online payment methods. Available payment options may vary depending on your geographic location and the specific product being purchased.
Avanquest Software is a technology company that develops and publishes consumer software applications and digital solutions. The company offers various software products across categories such as productivity tools, system utilities, creative applications, and mobile apps for both individual users and businesses.
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