The helpful advice from Nicholas j…
The helpful advice from Nicholas j osbourne and his understanding of what I required

HSBC UK Business Banking is a leading financial service provider tailored specifically for small to medium enterprises (SMEs) and companies with more complex banking and borrowing requirements. The company offers a wide array of products and services designed to support business growth and operational efficiency. These services include business accounts, loans and finance options, international trade solutions, and online banking platforms. HSBC Business Banking is known for its award-winning service, combining global expertise with local business banking support to meet the unique needs of its clients. The company targets SMEs looking to scale their operations, offering specialized accounts like the HSBC Small Business Banking Account, which comes with benefits such as no monthly account fee and free UK digital banking. Additionally, HSBC's Small Business Growth Programme provides businesses with access to valuable resources, including training in finance, digital marketing, and AI, as well as interactive events and insights to unlock their full potential. With a focus on empowering businesses through comprehensive support and innovative banking solutions, HSBC UK Business Banking serves as a key partner for companies aiming to navigate the complexities of modern financial landscapes and achieve sustained growth.
HSBC UK Business Banking receives overwhelmingly positive feedback from its customers, with many praising the helpfulness and professionalism of staff members. Reviewers frequently highlight the exceptional service provided by business relations managers and specialists, such as Gaynor Ross and Shobha Gupta, who are noted for their proactive assistance and clear communication.
The process of obtaining business loans and setting up accounts is described as quick and smooth, with many customers appreciating the clarity and efficiency throughout. However, some users express frustration regarding the responsiveness to requests, particularly in increasing daily payment limits, indicating a need for improvement in certain areas.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 160 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.6 | 27 |
| Jul 25 | 4.9 | 73 |
| Aug 25 | — | 0 |
| Sep 25 | 5.0 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“My recent experience with HSBC Business Banking has been really good”
“When I became MD, they set me up with an online banking account”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | — | 160 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 |
Bottom line: HSBC UK Business Banking is #1 of 5 on overall rating in this group.
100 reviews of HSBC UK Business Banking. Filter by what matters to you.
The helpful advice from Nicholas j osbourne and his understanding of what I required
David has been extremely helpful with answering questions and is very knowledgeable. He also calls to provide updates and explain relevant elements that might be specific for myself.
Daniel Geoffrey COOMBS was Loan presentative for my business loan application and he finished my whole application very professionally and smoothly. He is massive assets for HSBC and need a prompt promotion or pay rise.
Quick answers to the questions people ask most.
You can apply for a business loan through our website, by visiting your nearest branch, or by contacting one of our business specialists directly. For more detailed information and to understand the best option for your business, please visit www.business.hsbc.uk.
We offer a variety of business accounts tailored to different business needs, including current accounts, savings accounts, and foreign currency accounts. For more detailed information on each account type, please visit our website.
Yes, we offer international business account options. For assistance with setting up an international account and to understand the requirements, please contact our support team or visit our website.
To request an increase in your daily payment limit, please use our online banking services, contact your business relations manager, or call our customer support. For more details, visit www.business.hsbc.uk.
You can connect with a business specialist by booking an appointment through our website, visiting your nearest branch, or by calling our dedicated business banking support line. Contact details and appointment booking options are available on our website.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Deraj Chawla the Direct Business Specialist was informative and quickly provided support.
Ms Hatti was very helpful and very professional
Jordan Field was absolutely fantastic. Extremely helpful and polite and took me through the process quickly and with no difficulty.
I spoke to a very helpful member of there team called Ekta Lakhani. Excellent customer service skills and a credit to the company!
Rajvinder was kind and friendly with a calm speaking tone. He talks things straight to the point and there is no nonsense. He is easy to be communicating with.
I had the pleasure of working with Reece Andrew Mullins, a business specialist at HSBC, and I can confidently say he is the best I’ve ever worked with. Reece is highly professional, incredibly knowledgeable, and remarkably humble. He took the time to thoroughly explain the system to me and guided me through every detail with patience and clarity. His support made a significant difference in my understanding and experience. I truly appreciate his dedication and expertise - he is outstanding at what he does.
The HSBC staff member, Zainab. S. Mussa conducted the Busines review in a very professional way, and with a manner that was very welcoming. Zainab very quickly understood our business and the business challenges from time to time. This understand assisted us to put over how the business was trading and how the bank could help us. We have had HSBC business reviews before but this time the reviewer - Zainab - after us explaining our business procedure quickly got to grasp our business requirements.
Mahmoona was very calm and patient while I was experiencing difficulty accessing my account online. She is knowledgeable and requested help internally when the problem was not working out. She stayed on the call until everything was resolved, and was also able to help with an unrelated query. Very good customer service and manner.
professional, good communication and insight into options available
Zainab S Mussa from HSBC has been incredibly supportive, providing excellent service and ongoing guidance to help grow our business.
Nic&josh we’re so good and help me with everything to support me with my account and answer all my questions I wid like to thank them so much for all the help they gave me
I had my Business Banking for small businesses review the HSBC branch in Nottingham this morning. A very friendly, helpful and encouraging discussion with Rita Lipniczki. We covered a wide range of subjects about the future of my business and ways it might develop in the future. Rita confirmed that she would remain available to assist and provide support along the way which is comforting to know.
Speaking with my manager today about my business requirements was extremely helpful. She gave me the information I required which was clear and precise. She was very informative and talked me through various scenarios which would assist my business going forward. Thank you, you have put my mind at rest by answering all of my questions. What a great service which is at everyone’s fingertips.
HSBC UK Business Banking is a leading financial service provider tailored specifically for small to medium enterprises (SMEs) and companies with more complex banking and borrowing requirements. The company offers a wide array of products and services designed to support business growth and operational efficiency. These services include business accounts, loans and finance options, international trade solutions, and online banking platforms. HSBC Business Banking is known for its award-winning service, combining global expertise with local business banking support to meet the unique needs of its clients. The company targets SMEs looking to scale their operations, offering specialized accounts like the HSBC Small Business Banking Account, which comes with benefits such as no monthly account fee and free UK digital banking. Additionally, HSBC's Small Business Growth Programme provides businesses with access to valuable resources, including training in finance, digital marketing, and AI, as well as interactive events and insights to unlock their full potential. With a focus on empowering businesses through comprehensive support and innovative banking solutions, HSBC UK Business Banking serves as a key partner for companies aiming to navigate the complexities of modern financial landscapes and achieve sustained growth.
This profile hasn't been claimed by the business owner.