Camera Exchange Store is a UK-based platform specializing in the buying and selling of digital cameras, lenses, tablets, and iPads. The company offers a straightforward process for customers looking to trade in their used photography and technology equipment. Customers can easily find their product's make and model through the website, package their item, and send it to Camera Exchange Store using a freepost service. Once the item is received, the company confirms the transaction and processes payment to the seller. Targeting photography enthusiasts, professionals, and consumers looking to upgrade their devices, Camera Exchange Store provides a convenient solution for those seeking to sell their electronic devices while ensuring a transparent and efficient exchange process. By offering a range of products and a user-friendly interface, the company aims to meet the needs of its customers in the electronics and technology sector.
Reviewers consistently praise the Camera Exchange Store for its excellent service and competitive pricing. Many customers highlight the promptness of the payment process, noting that they received their funds quickly after sending in their equipment.
The staff's attitude is frequently described as pleasant and helpful, with several people mentioning the valuable advice received during their transactions. The store's website is also commended for being user-friendly, making the buying and selling process seamless. While there are no significant complaints, one reviewer mentioned a minor issue with the free postage service. Overall, the Camera Exchange Store is highly recommended for its outstanding customer experience and fair pricing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Absolutely superb service in the Hereford branch today from Jack”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Camera Exchange Store is #1 of 5 on overall rating in this group.
60 reviews of Camera Exchange Store. Filter by what matters to you.
Over a year ago
Absolutely superb service in the Hereford branch today from Jack. After some binoculars but also received some excellent advice about a lens for my Canon DSLR. Ended up buying the lens later from thei... See more
Over a year ago
Very pleasant people, prices offered for cameras etc were very reasonable immediate payment cant recommend them highly enough
Over a year ago
Excellent service! Best price offered compared to others and the entire process was flawless. Camera was collected as arranged and payment made within 48 hours. Would highly recommend
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Absolutely superb service in the Hereford branch today from Jack. After some binoculars but also received some excellent advice about a lens for my Canon DSLR. Ended up buying the lens later from their online store.
Very pleasant people, prices offered for cameras etc were very reasonable immediate payment cant recommend them highly enough
Second time of dealing with this company both times a positive experience, sold them a camera , posted Tuesday, arrived with them Friday, received payment by Saturday one niggle , their free post service means you don’t get a tracking number , bit dicey if it’s a high value item , worth checking before posting this way
Excellent service! Best price offered compared to others and the entire process was flawless. Camera was collected as arranged and payment made within 48 hours. Would highly recommend
Good and fast response to my enquiry about a video camera together with a still camera with lenses. Price offered was great compared with others and an excellent collection service where I was able to choose the day of collection from my home. After receipt of items fast payment was made
I've been looking into replacing all my camera gear for a long time now and more than anything am just pleased that there is someone out there doing what you're doing on a more 'personal' level than some of the other larger outfits that do the same thing with iPhones and tablets. It's pretty refreshing! Honestly wouldn't hesitate to recommend using the Camera Exchange store to get something back for all your used kit, fast.
Really fast service, picked up, confirmed delivery and paid without an issue. Would highly recommend.
Sold LUMIX Camera here for best value. Payment was prompt too.
I think I got quoted a very fair price for the camera I sent and I got my money a few days after I sent it with no trouble at all. Definitely use this!!
Excellent service, sent in my Fujifilm camera and received the full amount quoted in my bank account within days. Highly recommend.
Posted Camera and iPad on Friday. Money (full quoted price) in my account by the following Thursday. Can't really ask for more!
Would highly recommend Camera exchange Store, quick response and offered and paid me a good price for my camera and accessories, not like some other places that wanted to offer me a lot less. So if you have any photographic equipment to sell this is the place to do it and free postage and collections as well
Had no trouble communicating my concerns!
Not often i give 5 stars, but they deserve it. Better price offered than all the others i tried, great communication throughout, fast payment, couldn't fault them in any way!
Excellent and very fast service. Highly recommended.
Excellent service - fast and fair. I included a few small accessories which I didn't have a quote for and they paid for them anyway. Highly recommended.
had a really good experience with them on a recent order - Nikon Z6 bundle on a very good offer, received quickly, a refund for a strap quickly processed, good customer service. On my list for future shopping!
Excellent service from start to finish. Easy to navigate website, good prices offered, free delivery label provided and money in my bank the same day the goods were received by Camera Exchange Store. I was a bit sceptical at first but the reviews were mostly positive so I thought I would give them a try and I'm so glad I did. Recommeded company.
Good experience selling my camera, was the best price by far between this company and its competitors. No change on the price they offered when the camera was sent to them and payment was fast too.
Camera Exchange Store is a UK-based platform specializing in the buying and selling of digital cameras, lenses, tablets, and iPads. The company offers a straightforward process for customers looking to trade in their used photography and technology equipment. Customers can easily find their product's make and model through the website, package their item, and send it to Camera Exchange Store using a freepost service. Once the item is received, the company confirms the transaction and processes payment to the seller. Targeting photography enthusiasts, professionals, and consumers looking to upgrade their devices, Camera Exchange Store provides a convenient solution for those seeking to sell their electronic devices while ensuring a transparent and efficient exchange process. By offering a range of products and a user-friendly interface, the company aims to meet the needs of its customers in the electronics and technology sector.
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