Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.3	43	100%		● Low

3.3 / 5 overall

43 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 3.7▲ 0.7
12-month avg: 3.1
All-time: 3.3
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Website & app	Service	Trend	Reviews
:: consumer pulse :: HomeThis company	3.3 out of 5 (fair)	100 out of 100	2.9 out of 5 (fair)	4.2 out of 5 (good)	—	43
GRADE MOBILE	4.1 out of 5 (good)	100 out of 100	4.1 out of 5 (good)	4.6 out of 5 (good)	—	1,060
Mazuma Mobile	4.5 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.8 out of 5 (good)	—	1,060
DigitalLicense	4.7 out of 5 (good)	100 out of 100	3.5 out of 5 (good)	4.6 out of 5 (good)	—	1,000
Dustin Home Danmark	4.0 out of 5 (good)	100 out of 100	—	3.7 out of 5 (good)	−1%	1,000

Bottom line: :: consumer pulse :: Home is #5 of 5 on overall rating in this group. On website & app, Mazuma Mobile scores higher (4.3 vs 2.9).

Reviews

43 reviews of :: consumer pulse :: Home. Filter by what matters to you.

3.3ⓘ

Customer reviews (43)

0 reviews in the last 12 months

Write a review

Cazra

1 review

Aug 4, 2025

Featured

Rewards

I have used consumer pulse for many years and love how easy it is. However I would like to see more rewards like amazon, PayPal or a supermarket.

Report

Gilly Baker

1 review

Jun 21, 2025

Featured

Mostly good

I have been a member of Consumer Pulse for many years and have accumulated a six figure sum in points to date. Trouble is the rewards categories are so limited that I have nowhere to claim and spend my points. I have written to CP about this before and received a rather dismissive response. I belong to many other survey sites (good and bad) and am able to claim cash/vouchers for all sorts of things; BACS to my bank; to Paypal; various retail outlets; Visa or Tremendous cards - the list goes on. It is time that CP moved with the times and offered MORE choices. I have recently learned that when I reach the age of 80 (a while to go yet) I shall be dumped. This is very ageist and our purchasing power and faculties do not disappear at that age. What will happen to all out points at that juncture? I need explanations on these matters please.

Report

Angie S

1 review

Jun 30, 2024

Great Platform but reward options are rather limited

I have been with Consumer Pulse for several years and have found them to be a reliable company. I often don't have anything to record from the categories given lately but still checkout as you get 500 points. I have built up a lot of points and the only criticism I have is the lack of choice for rewards. Most of the reward options are not of any interest to me. National Express is one I would use but you can only order vouchers in £10 multiples and only use 1 voucher per transaction. It would be better to have a few higher denominations so that we could get £20 and £40 vouchers as well. Most journeys cost £20 plus. I would like Amazon vouchers as an option too. There are never any new rewards added so the choice has become boring.

Report

:: consumer pulse :: Home FAQ

Quick answers to the questions people ask most.

What types of consumer electronics do you sell?

We offer a wide range of consumer electronics including smartphones, tablets, laptops, TVs, audio equipment, gaming consoles, and smart home devices. Our inventory features products from major brands as well as emerging technology companies. Visit our store or browse online to see our complete selection.

What are your store hours?

Our store hours are Monday through Saturday 10 AM to 8 PM, and Sunday 11 AM to 6 PM. Holiday hours may vary, so please check our website or call ahead during holiday periods. We also offer online shopping 24/7 for your convenience.

Do you offer warranty coverage on electronics purchases?

Yes, all our electronics come with manufacturer warranties, and we also offer extended warranty plans for additional protection. Extended warranties typically cover repairs, replacements, and technical support beyond the standard manufacturer coverage. Our staff can explain the specific warranty options available for your purchase.

Can I return or exchange items if I'm not satisfied?

We offer a 30-day return policy for most electronics in original condition with all accessories and packaging. Items must be returned with receipt and cannot show signs of damage or excessive use. Some restrictions apply to certain products like software and personalized items.

All 10 questions →

Do you provide technical support or setup services?

Yes, we offer technical support and device setup services for products purchased from our store. Our certified technicians can help with installation, configuration, and troubleshooting. Some services are complimentary with purchase, while others may have associated fees.

What payment methods do you accept?

We accept cash, all major credit cards, debit cards, and digital payment methods like Apple Pay and Google Pay. We also offer financing options for qualifying purchases over certain amounts. Gift cards and store credit are also accepted for purchases.

How can I contact customer service?

You can reach our customer service team by phone, email, or by visiting our store during business hours. Phone and email contact information is available on our website. We strive to respond to all inquiries within 24 hours during business days.

Month	Average	Reviews
Oct 24	4.0	4
Nov 24	1.0	1
Dec 24	1.5	2
Jan 25	—	0
Feb 25	—	0
Mar 25	1.0	1
Apr 25	5.0	1
May 25	—	0
Jun 25	4.0	1
Jul 25	—	0
Aug 25	3.5	2

:: consumer pulse :: Home reviews & trust report

:: consumer pulse :: Home has a mixed customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 24 positive reviews

Top complaintsof 16 negative reviews

How it compares

Reviews

Customer reviews (43)

Rewards

Mostly good

Great Platform but reward options are rather limited

:: consumer pulse :: Home FAQ

What types of consumer electronics do you sell?

What are your store hours?

Do you offer warranty coverage on electronics purchases?

Can I return or exchange items if I'm not satisfied?

Do you provide technical support or setup services?

What payment methods do you accept?

How can I contact customer service?

Alternatives to :: consumer pulse :: Home

GRADE MOBILE

Mazuma Mobile

DigitalLicense

Dustin Home Danmark

Mobile Monster

Bitdefender

The CrowdTrust Experience⭐

Been with them quite a few years and …

I have been with this company for many…

Do you offer price matching with competitors?

Can I trade in my old electronics when purchasing new ones?

Do you offer delivery or installation services?

About :: consumer pulse :: Home

You Might Also Be Interested In

Telecommunications

Very Mobile

Asda Mobile

Business Services

Upgrow

Star-Clicks.com

Shopping & Fashion

Etsy

Red Run