
Custom Cable is a specialized retailer focused on high-quality audio products, primarily serving audiophiles and portable audio enthusiasts. The company offers a diverse selection of headphones, earphones, and HiFi cables, alongside various portable audio solutions. Their product range includes over-ear, on-ear, and in-ear headphones, as well as wireless options and accessories to enhance the audio experience. In addition to headphones, Custom Cable provides an extensive assortment of cables, including analogue interconnects, digital interconnects, speaker cables, and power cables. The company also features a London showroom, allowing customers to explore their offerings in person and receive expert advice on audio solutions tailored to their needs. With a commitment to quality and service, Custom Cable aims to meet the demands of both casual listeners and serious audio professionals.
Custom Cable receives high praise for its exceptional service and quality products, with many reviewers highlighting the promptness and helpfulness of the staff. Customers appreciate the efficient communication and quick dispatch of orders, often receiving their items the very next day.
Positive experiences are frequently noted, with individuals expressing satisfaction with both the advice given and the overall purchasing process. However, there are some concerns regarding customer service, particularly related to communication delays after placing orders. One reviewer described their experience as a "massive disappointment," indicating that not all interactions meet the high standards set by others. Despite this, the overwhelming sentiment remains positive, showcasing Custom Cable as a reliable choice for electronics and custom cables.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 11 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2016.
| Month | Average | Reviews |
|---|---|---|
| Dec 16 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
“I've bought several expensive and cheaper items from Custom Cable”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.0 out of 5 (good) | — | 11 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | — | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 |
Bottom line: Custom Cable is #2 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 4.0).
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Custom Cable is a specialized retailer focused on high-quality audio products, primarily serving audiophiles and portable audio enthusiasts. The company offers a diverse selection of headphones, earphones, and HiFi cables, alongside various portable audio solutions. Their product range includes over-ear, on-ear, and in-ear headphones, as well as wireless options and accessories to enhance the audio experience. In addition to headphones, Custom Cable provides an extensive assortment of cables, including analogue interconnects, digital interconnects, speaker cables, and power cables. The company also features a London showroom, allowing customers to explore their offerings in person and receive expert advice on audio solutions tailored to their needs. With a commitment to quality and service, Custom Cable aims to meet the demands of both casual listeners and serious audio professionals.
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