Dakin Custom Audio is a UK-based company specializing in the production of custom in-ear monitors (IEMs) and 3D ear impressions. Founded by experienced session musician and sound engineer Miles Dakin, the company focuses on providing tailored audio solutions for musicians, sound engineers, and industry professionals. Dakin Custom Audio employs advanced 3D scanning technology to create precise custom shells that ensure optimal fit and sound clarity, enhancing the on-stage experience for its clients.
The company serves a diverse clientele, including artists and crew members who seek high-quality audio equipment designed to meet their specific needs. Dakin Custom Audio emphasizes understanding individual requirements, enabling customers to achieve their best performance with confidence. By combining expertise in music and sound engineering with innovative technology, the company aims to empower its customers through bespoke audio solutions.
Dakin Custom Audio has a positive customer experience.
Dakin Custom Audio receives overwhelmingly positive feedback, with reviewers consistently praising the exceptional service provided by Miles. Customers highlight his helpfulness and expertise throughout the process of selecting in-ear monitors (IEMs), noting that he offers personalized demonstrations and thorough explanations of options.
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Many express appreciation for the educational aspect of their visits, describing the experience as enjoyable and stress-free. The quality of the IEMs is also commended, with users feeling confident in their choices thanks to Miles' guidance. There are no significant complaints or negative themes mentioned in the reviews, reinforcing the company's strong reputation. Overall, Dakin Custom Audio is highly recommended for anyone in need of custom audio solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
92
100%
● Low
5.0 / 5 overall
=
92 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
5.0
5
Aug 24
5.0
4
Sep 24
5.0
1
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
5.0
1
Apr 25
—
0
May 25
—
0
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 92 most recent reviews.
Top praiseof 92 positive reviews
Customer service55%
51 mentions
Helpful support37%
34 mentions
Selection26%
24 mentions
Easy to use22%
20 mentions
“I would recommend Miles at DCA to anyone”
On “Customer service” · Jun 11, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
Overall rating and review count for this company and similar companies
I had the absolute pleasure of meeting Miles yesterday for my very first 3D ear impressions, gearing up for my debut with IEMs. He made me feel completely at ease and everything was delivered on time.
Without a doubt, I'll be singing his praises and recommending Miles' service to everyone I know.
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Dakin Custom Audio is a UK-based company specializing in the production of custom in-ear monitors (IEMs) and 3D ear impressions. Founded by experienced session musician and sound engineer Miles Dakin, the company focuses on providing tailored audio solutions for musicians, sound engineers, and industry professionals. Dakin Custom Audio employs advanced 3D scanning technology to create precise custom shells that ensure optimal fit and sound clarity, enhancing the on-stage experience for its clients.
The company serves a diverse clientele, including artists and crew members who seek high-quality audio equipment designed to meet their specific needs. Dakin Custom Audio emphasizes understanding individual requirements, enabling customers to achieve their best performance with confidence. By combining expertise in music and sound engineering with innovative technology, the company aims to empower its customers through bespoke audio solutions.