DASH Water is a beverage company specializing in fruit-infused sparkling water that is free from sugar, calories, and sweeteners. The company is committed to using real, wonky fruit that would otherwise go to waste, ensuring that their drinks not only taste good but also contribute to sustainability efforts. DASH Water products are designed for health-conscious consumers seeking refreshing beverage options without compromising on flavor or nutrition.
Targeting individuals looking for healthier drink alternatives, DASH Water offers a range of flavored sparkling waters that are packaged in fully recyclable materials. Customers can enjoy a 30% discount on their first order, with free delivery available, making it accessible for those interested in maintaining a healthy lifestyle while being environmentally conscious. The company's commitment to ethical sourcing and sustainability resonates with consumers who prioritize health and environmental impact in their purchasing decisions.
DASH Water receives overwhelmingly positive feedback for its refreshing, zero-calorie flavored drinks, with many consumers expressing their love for the product's taste and quality. Reviewers appreciate the absence of artificial sweeteners, highlighting the subtle flavors and the use of wonky fruit.
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The customer service is frequently praised, with instances of quick resolutions to delivery issues, showcasing a responsive team. However, some customers have raised concerns about subscription management and order-related issues, indicating that communication could be improved. Despite these minor complaints, the overall sentiment remains highly favorable, with many people recommending DASH Water as a delightful alternative to sugary beverages. Overall, DASH Water is celebrated for its great product and excellent service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
-0.2
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.7▼ 0.2
12-month avg
4.8
All-time
4.8
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.8
63
Sep 24
4.7
36
Oct 24
4.5
20
Nov 24
4.7
23
Dec 24
4.9
29
Jan 25
4.8
39
Feb 25
5.0
15
Mar 25
4.8
20
Apr 25
4.9
29
May 25
4.9
21
Jun 25
4.6
34
Jul 25
4.8
30
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 467 positive reviews
Customer service34%
160 mentions
Delivery30%
141 mentions
Fast & efficient25%
115 mentions
Easy to use10%
47 mentions
“Whenever I've had a query I get excellent quick and helpful response from the customer service team”
On “Customer service” · Jul 18, 2025
Top complaintsof 27 negative reviews
Subscription48%
13 mentions
Customer service41%
11 mentions
Delivery37%
10 mentions
Cancellation26%
7 mentions
“Then a week later I was signed up for a subscription I didn't sign up for”
On “Subscription” · Jun 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
First it is right to say that these products are FANTASTIC...I am in love with them😁. The part that seems odd to me is that ordering through the website is sooooo much more expensive than Amazon..£15 v £11.25 Plus I get next day delivery. I always like to use the company site however......
Lovely water, awful customer service (edit - now resolved)
Have had dash water on and off for about a year, it tastes really nice and much better than sugar free cans of fizzy stuff. Most 5 star reviews so far have been a review of a product. However I like to judge a company by its customer service, which on the sole time I needed it, it was lacking.
I had a subscription which I thought I'd cancelled, and noticed a payment of £48 had gone out, so before the order was dispatched I contacted Cs, email was the only option. No reply for several hours, and then a dispatch email, so again asked to cancel and ignored. I had to get my wife to contact them on social media and then they finally got back to me a day later and said too late, and no returns allowed. Frustrating that they have no phone number as it could have been resolved immediately and saved me £48, but maybe that's why they don't offer it.
So this is my last order with them. If you're used to excellent customer service, then you won't find it here.
Edit - Within 24 hours of posting this review, their CS have got back to me with an apology for not canceling order and a refund of £48, so fair play to them they've sorted it, just a shame it took this review for them to sort it.
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DASH Water is a beverage company specializing in fruit-infused sparkling water that is free from sugar, calories, and sweeteners. The company is committed to using real, wonky fruit that would otherwise go to waste, ensuring that their drinks not only taste good but also contribute to sustainability efforts. DASH Water products are designed for health-conscious consumers seeking refreshing beverage options without compromising on flavor or nutrition.
Targeting individuals looking for healthier drink alternatives, DASH Water offers a range of flavored sparkling waters that are packaged in fully recyclable materials. Customers can enjoy a 30% discount on their first order, with free delivery available, making it accessible for those interested in maintaining a healthy lifestyle while being environmentally conscious. The company's commitment to ethical sourcing and sustainability resonates with consumers who prioritize health and environmental impact in their purchasing decisions.