Degusta Box is a subscription-based service that delivers a monthly food box filled with a selection of 10 to 15 surprise products. Aimed at food enthusiasts and consumers looking to discover new snacks and beverages, the company provides a convenient way for individuals to try various items from the comfort of their homes. Each box is curated to offer a diverse range of products, often exceeding the total retail value of the subscription cost.
Customers can easily subscribe to the service online, and they have the flexibility to pause or cancel their subscription at any time. Degusta Box also encourages customer engagement by allowing subscribers to provide feedback, which can lead to rewards, including free boxes. With a focus on discovery and enjoyment, Degusta Box aims to bring new culinary experiences to its clientele while supporting the joy of gifting through its product offerings.
Degusta Box receives high praise from consumers for its exciting selection of products and the element of surprise with each delivery. Many reviewers express their delight in discovering new items that they wouldn't typically purchase, highlighting the variety and quality of the offerings.
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The subscription model is appreciated for its value, with customers noting that it allows them to try premium brands and new launches. However, some users have experienced issues with the subscription service, including unexpected charges after cancellation and dissatisfaction with changes to the points system for free boxes. While most feedback is overwhelmingly positive, a few customers mention receiving basic products that feel less innovative. Overall, Degusta Box is celebrated for its unique concept and enjoyable surprises, despite some service-related complaints.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
1,000
100%
-0.4
● Low
4.2 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.3▼ 0.4
12-month avg
4.2
All-time
4.2
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.9
61
Oct 24
3.8
68
Nov 24
4.2
96
Dec 24
3.4
90
Jan 25
3.7
46
Feb 25
3.4
27
Mar 25
4.8
219
Apr 25
4.2
74
May 25
4.7
64
Jun 25
4.4
43
Jul 25
4.2
64
Aug 25
4.4
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 439 positive reviews
Customer service5%
23 mentions
Delivery3%
11 mentions
Prices & value2%
8 mentions
Selection1%
6 mentions
“Ça fait maintenant 3 ans que je commande dégusta box et jamais déçue”
On “Customer service” · Jun 13, 2025
Top complaintsof 45 negative reviews
Customer service20%
9 mentions
Subscription16%
7 mentions
Cancellation13%
6 mentions
Charges11%
5 mentions
“Repeated unauthorised billing, contradictory customer service, and no ownership of the problem”
On “Customer service” · Aug 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
Me encanta el concepto y el ahorro es real. Son marcas de primera calidad y te permite conocer sus lanzamientos antes que nadie. Lo único es que si estás suscrito mensualmente, a veces te llegan varias cajas con un mismo producto repetido, que si te gusta está genial (unos chocolates buenísimos me llegaron en tres cajas diferentes) pero si quieres variar a veces no está tan bien.
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Ma fille m'a offert 3 degustabox pour la fête des mères
Cadeau que j ai apprécié cela m'a fait découvrir de nouveaux produits que je n aurais pas forcément acheté.
1 petite remarque la première degustabox 1 produit périmé
Et aujourd'hui je reçois du pain jacquet également périmé ça serait bien d envoyer des articles avec une date de consommation plus longue
Merci de prendre en compte ma réclamation
Cordialement
j ai eu tres peu de deceptions en matiere de qualité des produits proposés je suis satisfaite en general de l ensemble des produits differents à chaque envoi
Allora sono pienamente soddisfatta dei prodotti della degustabox di giugno e attendo quella di luglio. Servizio clienti buono anche quello, unica nota negativa diciamo la logistica della spedizione. Al momento dell’ordine mi viene detto di effettuare l’acquisto entro il 22 per poter ricevere la box di giugno entro la fine del mese e che sarebbe partita il 23. Io faccio l’ordine il we del 20-21 e dopo l’acquisto mi spunta la dicitura “consegna prevista tra il 5/7 e il 10/7”, al che scrivo immediatamente al servizio clienti dicendo che non saró presente a casa in quei giorni perché via. Mi rispondono che sicuramente c’é un errore e che arriverà prima. Chiedo se si puó posticipare alla settimana dopo e mi viene risposto che il pacco é già partito.il 25 mi arriva il tracciamento del pacco e dopo 5 giorni si aggiorna con “pacco ritirato dal corriere “ ergo il pacco é partito il 30 e non il 25. Mi sono sentita un po’ presa in giro. Per fortuna il pacco é arrivato il 1 luglio e sono riuscita a ritirarlo prima di partire 😅🤣😂 ma comunque consiglio più chiarezza e trasparenza e magari di riconsiderare la logistica.
Ho avuto qualche problema che hanno prontamente risolto
Devo dire che nonostante alcune problematiche di consegna avute ultimamente, sono stati super disponibili e mi hanno fatto ricredere trovando un punto d'incontro
Toujours très contente de recevoir ma box,vu que j'ai le plaisir de la découverte
Et comme la dernière fois,je ne mets que 4 étoiles vu que j'ai encore eu des soucis avec mondial Relay : petite astuce pour que mondial Relay fasse enfin quelque chose...le téléphone tous les jours plus le mail tous les jours...en 3 jours çà a été réglé
2 produits étaient abîmés, aussitôt signalé à degustabox et aussitôt le remplacement est proposé
Excellent service après vente : félicitations
La degustabox è abbastanza varia anche se preferirei ogni prodotto diverso e non ad esempio due caramelle uguali, 3 lattine uguali.. la cosa che gradirei migliorare però è il tempo di consegna, a me la box è arrivata il 26 del mese quando era già apparsa nel sito, così non c’è più la sorpresa! Dovrebbe arrivare un po’ prima!
Belle box de Mai. Toujours pleines de surprises pour toute la familles.
Dommage que le paquet de chips est été éventré dans le carton et qu'il manquait la feuille thématique.
Degusta Box is a subscription-based service that delivers a monthly food box filled with a selection of 10 to 15 surprise products. Aimed at food enthusiasts and consumers looking to discover new snacks and beverages, the company provides a convenient way for individuals to try various items from the comfort of their homes. Each box is curated to offer a diverse range of products, often exceeding the total retail value of the subscription cost.
Customers can easily subscribe to the service online, and they have the flexibility to pause or cancel their subscription at any time. Degusta Box also encourages customer engagement by allowing subscribers to provide feedback, which can lead to rewards, including free boxes. With a focus on discovery and enjoyment, Degusta Box aims to bring new culinary experiences to its clientele while supporting the joy of gifting through its product offerings.