EXCELENTE
Atención mu correcta y profesional
Dvuelta is a specialized service provider with over 30 years of experience in contesting traffic and transportation fines. The company offers resources for both individuals and businesses, ensuring drivers can effectively challenge penalties and protect their driving points. Dvuelta’s services are tailored to meet the needs of various customer segments, including private individuals, freelancers, and small to medium-sized enterprises (SMEs). In addition to its core offerings, Dvuelta provides comprehensive support for traffic accident claims, focusing on the health and well-being of clients while maximizing compensation outcomes. The company emphasizes a commitment to customer satisfaction, with services designed to enhance mobility and legal protection for drivers across Spain. Dvuelta aims to deliver personalized solutions that facilitate the management of fines and enhance overall driving safety.
Dvuelta receives a mix of feedback from its customers, with a notable 83% expressing positive sentiments. Many reviewers highlight the excellent attention and professionalism of the staff, praising their clear communication and helpfulness throughout the process.
Consumers appreciate the friendly and empathetic service, with specific mentions of staff members like Iván and Aisha for their thorough explanations and support. However, there are significant concerns regarding the handling of cases, particularly related to delays and issues with unauthorized charges. Several customers report feeling scammed or frustrated by a lack of action on their cases, especially regarding traffic fines. Overall, while many find the service satisfactory and the staff commendable, the complaints about operational shortcomings and billing practices cast a shadow on the experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 760 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.7 | 25 |
| Sep 24 | 3.7 | 22 |
| Oct 24 | 4.1 | 29 |
| Nov 24 | 4.3 | 36 |
| Dec 24 | 4.7 | 34 |
| Jan 25 | 4.2 | 44 |
| Feb 25 | 4.7 | 49 |
| Mar 25 | 4.2 | 66 |
| Apr 25 | 4.5 | 57 |
| May 25 | 4.3 | 67 |
| Jun 25 | 4.4 | 62 |
| Jul 25 | 3.4 | 22 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Aid.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | +4% | 760 | |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 46 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | −14% | 1,000 |
Bottom line: Dvuelta is #4 of 5 on overall rating in this group.
500 reviews of Dvuelta. Filter by what matters to you.
Sabed que la mayoría de las reseñas no son de personas reales sino de ellos mismos. Los contraté por unas multas recibidas de hacía 15 años porque pensé que habían prescrito. No hicieron absolutamente nada, solo me decían que estaban esperando la respuesta del órgano competente, así durante dos años. Intenté darme de baja una primera vez pero como lo hice avisando con menos de un mes de la fecha de vencimiento me tuve que comer un año más con ellos. La cuestión es que, pese haber cursado la baja con casi un año de antelación, me lo han vuelto a cobrar. Ladrones e incompetentes.
Conseguir el objetivo de estimación de un recurso interpuesto suponiendo además de un ahorro en coste la no supresión de 2 puntos
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
De momento no tengo resultados porque acabo de contratar los servicios pero la información del consultor Victor ha sido excepcional.
Muy bien explicado y atendido
Muy bien explicado
Actetud y responsables
Me informaron de los pasos a seguir y de las condiciones del servicio con total claridad. Muy rápidos y eficientes.
El contacto fue muy rápido (no me tiré horas y horas hablando con un buzón automático y marcando códigos), la persona que me atendió (Iván Prieto) fue muy amable y me explicó con detalle mi situación, mis opciones, el procedimiento y los importes. Ahora toca esperar a ver los resultados. Continuará...
Me engañaron para renovar diciendo que estaba prescrita y al mes me la cobra la AET con recargo. Son unos mentirosos y no me han solucionado nada y he pagado 3 años. Una vergüenza
No recurren las multas eficazmente, he estado intentado darme de baja del servicio durante casi un mes porque el link que proporcionan no funciona. Si te haces cliente ve con ojo, porque si no te das de baja un mes antes te cobraran otro año entero para nada, las comunicaciones con ellos han sido horribles, casi nunca responden al los mails que les envíes si el tema a tratar no les conviene. En definitiva, NUNCA MAS, de ahora en adelante si me preguntan a mí, es mucho mejor pagar la multa que tengas que pagar antes que confiar 1 misero € a esta gente.
Bastante serviciales
La información que he recibido hasta el momento ha sido fenomenal y las personas con las que he hablado me han transmitido seguridad y confianza Muy contento.
Dvuelta is a specialized service provider with over 30 years of experience in contesting traffic and transportation fines. The company offers resources for both individuals and businesses, ensuring drivers can effectively challenge penalties and protect their driving points. Dvuelta’s services are tailored to meet the needs of various customer segments, including private individuals, freelancers, and small to medium-sized enterprises (SMEs). In addition to its core offerings, Dvuelta provides comprehensive support for traffic accident claims, focusing on the health and well-being of clients while maximizing compensation outcomes. The company emphasizes a commitment to customer satisfaction, with services designed to enhance mobility and legal protection for drivers across Spain. Dvuelta aims to deliver personalized solutions that facilitate the management of fines and enhance overall driving safety.
This profile hasn't been claimed by the business owner.