Jeg fik rigtig god hjælp både via mail…
Jeg fik rigtig god hjælp både via mail og senere via telefonsamtale. Nu virker min emhætte igen - TAK.

EICO is a Danish company specializing in the design and distribution of kitchen hoods and home appliances tailored for Nordic homes. They offer a wide range of products, including refrigerators, dishwashers, washing machines, and ovens, ensuring that each item meets the unique preferences of the Nordic market. EICO collaborates with leading manufacturers to provide high-quality, modern designs that enhance everyday living. The company aims to address the needs of consumers seeking reliable and functional kitchen solutions. With a focus on innovative technologies, such as the patented Prime Flow® system for efficient installation, EICO is committed to delivering durable and stylish products that improve kitchen environments. Their offerings are suitable for both residential and commercial applications, appealing to homeowners and contractors alike.
EICO receives a mixed response from consumers, reflecting both commendable service and significant quality concerns. Many reviewers praise the company's customer support, highlighting quick response times and helpful staff, with specific mentions of individuals like Louise and Jørgen providing exceptional assistance.
Positive experiences include efficient handling of technical inquiries and successful product exchanges, contributing to an overall sense of satisfaction among some customers. However, a substantial number of reviews express dissatisfaction with product quality, citing issues such as high noise levels in the Eico Torino 2 P 90 and poor durability of other items. Complaints about the mismatch between price and quality are prevalent, leading some to vow never to purchase from EICO again.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 3.7 | 6 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 3.0 | 2 |
| Jun 25 | 2.0 | 1 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“meget fin service og ombytning af ny indbygningsovn, der desværre skulle udskiftes pga funktionssvigt”
“I efteråret 2019 købte vi via Nettoline en kogeplade fra Eico (80 Fusion IQP) til en værdi af 12”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: EICO is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 3.5).
60 reviews of EICO. Filter by what matters to you.
Jeg fik rigtig god hjælp både via mail og senere via telefonsamtale. Nu virker min emhætte igen - TAK.
Kort ventetid og høflig og kvalificeret hjælp med teknisk forespørgsel.
En god og kompetent dialog Havde et spørgsmål, som blev behandlet seriøst - fik lidt senere et godt svar - god hjælp Positiv oplevelse
Hej. En stor tak for hjælpen med brugsanvisningen, Jytte Jungersen sendte mig. En meget behagelig samtale vi havde. Venlig hilsen Birthe Kristensen
Quick answers to the questions people ask most.
Yes, EICO is a legitimate company with a significant number of reviews. Customers have shared mixed experiences, with a mix of positive feedback on service and complaints about product quality.
No, EICO is not a scam. Verified reviews indicate that while some customers have faced issues, many have received helpful support and resolutions.
EICO specializes in kitchen appliances, including range hoods and cooktops. Customers have noted both the design and functionality of their products.
EICO typically accepts a variety of payment methods, including credit cards and bank transfers. It's best to check their website for specific options.
EICO has received positive feedback regarding customer support, with many customers reporting quick and helpful responses to their inquiries and issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 40% are 1–2★.
Louise var meget hjælpsom og fik hurtigt hjulpet os.
Super service ved håndtering af en reklamation.👍🏼Vi bor i lejebolig med produkter leveret fra EICO. Efter godt et år begynder ovnens emalje at springe, en kontakt til eico gennem udlejer, bliver ovnen ombyttet. Alt håndteret inden for en uge, takket være Louise Glad og hendes chef.
Klasse og hurtig service ifbm. vores vaskemaskine. Jørgen Frederiksen er fantastisk og ham skal I både være glade og stolte af. Tak Jørgen. Mvh. Stephanie og Tobias
Den bedste service og super flot produkt! Helt klart de flotteste produkter på markedet!
Skulle bruge en ny frithængende emhætte, da den gamle ikke kunne mere. Valget faldt til sidst på en Eico Lucca 90, efter rigtig god vejledning af Niels Poulsen fra Eico. Super service og hurtig levering.
Super service. Fik nyt midterpanel selvom garantien var udløbet med 2 år. Hurtig levering af det nye panel
Veldig bra kundeservice 👍
Efter en masse diskussioner med en medarbejder fra Power Odense om en defekt kogetop. Kontaktede jeg selv Eico og fik fat i Teknisk Chef Finn Kristensen. Tak for dig og din hjælpsomhed du reddede simpelthen vores weekend. Tirsdagen efterfølgende tog jeg din mail med til Power og jeg fik en ny kogetop uden diskussion. Endnu engang tusind tak 10 stjerner til dig :).
Jeg skrev for en 3-4 år siden en anmeldelse af Eico ,da serviceniveauet på garantien var perfekt. Her 3 år efter garanti er udløbet, er jeg nødt til at skrive en ny, Jeg har aldrig mødt så fantastisk service ,3 år efter garanti udløb. Jeg ringede for at høre , hvordan jeg tjekkede, hvor fejlen var ift fjernbetjeningen, først en snak med en yderst flink dame , og derefter med Casper en yderst flink og kompetent mand som guidede mig igennem og efterfølgende fandt ud af den var itu. Derefter bad han om lidt data og ville sende en ny , oveni beklagede han ,at der ville gå et par dage ekstra på grund af påske😊. Jeg er vildt imponeret og benovet over serviceniveauet.stor anbefaling herfra.
Fik en fantastisk service af Jytte. Ikke blot et lækkert produkt, men også super service når man har behov for hjælp. Kæmpe anbefaling herfra
Kom til at mangle et håndtag til mit nyindkøbte int køleskab = Jytte hos EICO gav 110% service = Nu har vi et nyt dejligt køleskab med håndtag :-)
Super god oplevelse, alt i alt. Der var lidt for lang ventetid på en teknikker og et fix der ikke virkede… men efter kontakt til Eico sendte de indenfor et døgn et nyt produkt ud, virkelig tilfreds!
EICO is a Danish company specializing in the design and distribution of kitchen hoods and home appliances tailored for Nordic homes. They offer a wide range of products, including refrigerators, dishwashers, washing machines, and ovens, ensuring that each item meets the unique preferences of the Nordic market. EICO collaborates with leading manufacturers to provide high-quality, modern designs that enhance everyday living. The company aims to address the needs of consumers seeking reliable and functional kitchen solutions. With a focus on innovative technologies, such as the patented Prime Flow® system for efficient installation, EICO is committed to delivering durable and stylish products that improve kitchen environments. Their offerings are suitable for both residential and commercial applications, appealing to homeowners and contractors alike.
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