Made sure everything was sorted in the…
Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.

Enact Conveyancing is a UK-based company specializing in conveyancing services, providing expertise for individuals navigating the property buying and selling process. Their platform allows potential customers to obtain instant quotes tailored to their specific needs, whether they are first-time buyers, sellers, or investors. By guiding clients through various stages of property transactions, Enact aims to simplify the often complex process of transferring property ownership. The company's target market includes homeowners, first-time buyers, and real estate investors seeking professional support in property transactions. Enact Conveyancing emphasizes transparency and accessibility, offering tools that help clients understand the costs associated with moving home. With a focus on customer satisfaction, the firm strives to facilitate smooth and efficient conveyancing experiences for its users.
Enact Conveyancing receives predominantly positive feedback, with many reviewers praising the efficiency and ease of their service. Customers frequently highlight the smooth and hassle-free process, noting that the online portal is user-friendly and effective for tracking progress and accessing documents.
Reviewers appreciate the proactive communication, with many stating they were kept informed throughout their remortgage experiences. However, some customers express frustration with slow responses and unprofessional service, particularly regarding delays in case handling and lack of communication. Despite these criticisms, the majority of users report satisfaction with Enact's overall service quality. Overall, Enact Conveyancing is viewed positively, especially for its effective processes and helpful staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.4 | 46 |
| Sep 24 | 3.7 | 42 |
| Oct 24 | 4.4 | 135 |
| Nov 24 | 4.6 | 115 |
| Dec 24 | 4.5 | 68 |
| Jan 25 | 4.5 | 74 |
| Feb 25 | 4.5 | 75 |
| Mar 25 | 4.4 | 104 |
| Apr 25 | 4.5 | 104 |
| May 25 | 4.2 | 88 |
| Jun 25 | 4.1 | 84 |
| Jul 25 | 4.0 | 32 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Overall good service”
“Exceptionally slow at the whole process, we’ve been asked for documents to be signed very late in the process that co...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 67 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 2.5 out of 5 (poor) | −2% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.6 out of 5 (good) | +2% | 692 |
Bottom line: Enact Conveyancing is #5 of 5 on overall rating in this group. On value, Knights Professional Services scores higher (3.6 vs 2.5).
500 reviews of Enact Conveyancing. Filter by what matters to you.
Over a year ago
Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.
Over a year ago
Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.
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Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.
Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.
Very efficient and pretty much hassle free. I would recommend enact conveyancing.
Having gone through the conveyancing process several times in the past, the Enact portal was straightforward and easy use, both in terms of being given information and having to provide information. Made a headache of a process pretty painless!
I recently used Enact Conveyancing for my remortgage and was very impressed. The process was smooth, and the team was professional and responsive. They kept me informed throughout, making the experience stress-free. Highly recommend
Enact recently helped complete our remortgage. The process was managed well and their website portal was easy to navigate, follow progress, access/download documents as well as raise questions/queries. They were also easy to contact via phone when needed. Overall, a good experience.
Very straight forward to use online,the progress graph easy to understand and any problems or forms not filled correctly easily rectified
Remortgaging with Natwest, Enact was part of the deal. Its been 10 weeks and Enact claim they still haven't received my case from Natwest. I have phoned Natwest on 3 occasions, they claim to have sent the case twice. I have phoned Enact 3 occasions, on every occasion they claim not to have received the case and that I should phone Natwest again. I have nowhere to turn paying high interest on my current mortgage.
No updates, no response to questions on chat, no call back (requested daily for over a week), phone number straight to voicemail. I am not sure what I am paying £1000 for as it appears advice about conveyancing isn't available and no progress in 2 months. Unable or unwilling to provide a break down of work completed to date. Quick to add charges eg £100+VAT to complete within the same week as exchange. Suggest available until 8pm but no conveyancing staff available after 5pm. Respond to feedback advising escalated to senior manager but no note on file when I tried to call this evening.
Enact was prompt and responded to my queries in a timely manner. There were a few teething issues but they quickly resolved them. I was kept updated as the process went along and this meant i did not have to chase them.
Unprofessional, uncommunicative, and an infuriating experience. I would not recommend to anyone seeking a stress-free process. They have shown no urgency with my case which began in April this year, and it is simply a remortgage! Sheer incompetence.
Excellent service, very quick responses, professional and easy to complete.
Very easy and quick
Brilliant Service. Jennie and Belinda kept us informed during the whole process and their portal and system is very easy to use
Company provided excellent service and answered my queries rapidly over the phone. The portal is a little bit clunky in that it flags you have “new” things to do when it is only reading a new bit of correspondence. Also in our remortgage the offer rate reduced 3 times in response to cuts in the interest rate but once we had the lowest rate we completed in less than a week. Overall I would definitely use them again as they are helpful and efficient and for me happily answer the phone and you speak to real people.
Enact were brilliant keeping me informed along the way with my remortgage and got it done so quickly that it was done one day after my fixed rate came to an end, which helped us not having to go on our mortgage provider SVR. Thanks again all and special mention for Shannon.
Great experience good communication and generally always available to support through the app or via a call
They have been very quick to some back to me answers and the process was very smooth and efficient
Enact Conveyancing is a UK-based company specializing in conveyancing services, providing expertise for individuals navigating the property buying and selling process. Their platform allows potential customers to obtain instant quotes tailored to their specific needs, whether they are first-time buyers, sellers, or investors. By guiding clients through various stages of property transactions, Enact aims to simplify the often complex process of transferring property ownership. The company's target market includes homeowners, first-time buyers, and real estate investors seeking professional support in property transactions. Enact Conveyancing emphasizes transparency and accessibility, offering tools that help clients understand the costs associated with moving home. With a focus on customer satisfaction, the firm strives to facilitate smooth and efficient conveyancing experiences for its users.
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