Enlightened IT Services Limited reviews & trust report
Enlightened IT Services Limited is a business services company that specializes in providing comprehensive IT solutions designed to meet the needs of various organizations. The company focuses on delivering reliable technology services, including IT support, system integration, and network management. Their offerings aim to enhance operational efficiency and ensure robust cybersecurity for businesses across different sectors.
The target market for Enlightened IT Services includes small to medium-sized enterprises (SMEs) seeking to optimize their IT infrastructure and support. By offering tailored solutions, the company helps clients navigate the complexities of technology, enabling them to focus on their core operations. With a commitment to quality service, Enlightened IT Services Limited serves as a trusted partner for businesses looking to improve their IT capabilities. For more information, visit their website at www.enlightenedit.co.uk.
Enlightened IT Services Limited has a positive customer experience.
Enlightened IT Services Limited receives overwhelmingly positive feedback from customers, who consistently praise the company's exceptional service and professionalism. Reviewers highlight the team's responsiveness and reliability, noting that they go above and beyond to address IT issues efficiently and effectively.
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Many customers commend the staff, particularly Leon, Darren, and Matthew, for their friendly demeanor and willingness to help, making the process of dealing with IT challenges seamless. The transformation of websites and the provision of comprehensive IT support are frequently mentioned as standout services. Consumers express high satisfaction with the competitive pricing and the quality of work delivered. Overall, Enlightened IT Services Limited is highly recommended by its clients for anyone seeking reliable IT solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
18
100%
● Low
5.0 / 5 overall
=
18 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2021.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 20
5.0
1
Jul 20
—
0
Aug 20
—
0
Sep 20
—
0
Oct 20
—
0
Nov 20
—
0
Dec 20
—
0
Jan 21
—
0
Feb 21
5.0
9
Mar 21
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
Top praiseof 18 positive reviews
Customer service56%
10 mentions
Helpful support28%
5 mentions
Easy to use17%
3 mentions
Prices & value17%
3 mentions
“Very happy with the service Leon provided us with”
On “Customer service” · Feb 18, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
Overall rating and review count for this company and similar companies
Enlightened IT Services Ltd were very professional to work with and they have completely transformed our website and online presence. The website is modern, professional and, easy to use and navigate.... See more
Is Enlightened IT Services Limited a legitimate company?
Yes, Enlightened IT Services Limited is a legitimate company with numerous verified reviews reflecting a 5/5 rating. Real customer experiences highlight their professionalism and effective IT solutions.
Is Enlightened IT Services Limited a scam?
No, Enlightened IT Services Limited is not a scam. They have a strong pattern of positive feedback from verified customers, indicating reliability and trustworthiness in their services.
What services does Enlightened IT Services Limited offer?
Enlightened IT Services Limited offers a comprehensive range of IT support services, including website development, system backups, and ongoing maintenance, as highlighted by satisfied customers.
What payment methods does Enlightened IT Services Limited accept?
While specific payment methods are not detailed, customers have praised the company's competitive pricing and transparent billing, ensuring clarity in financial transactions.
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How can I contact customer support at Enlightened IT Services Limited?
Customers can easily reach out to Enlightened IT Services Limited for support, as reviews emphasize their responsiveness and availability to assist with IT issues promptly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Enlightened IT Services Ltd were very professional to work with and they have completely transformed our website and online presence. The website is modern, professional and, easy to use and navigate.
If you'd like to see a sample of their work feel free to check out our website. cpasurveyors.co.uk
I have used Darren and his crew several times and they are always happy to help. Darren, Matthew and Leon are always able to solve my problems and no job is too much trouble for them. I have bought two refurbished laptops during lockdown and this has been a godsend. They set both laptops up with the accounts I needed and they are always available to help when I need.
Exceptional Service
I have used Enlightened IT Services for several years, during which time they have consistently provided exceptional IT Support, nothing is ever too much trouble no matter the time of day. They respond quickly and resolve issues within a short time frame. I wholeheartedly recommend.
Darren and his team look after all our computers , email system, one drive and the phone system. And have done for several years Always bappy with the service we receive
Have been struggling with my PC shutting down on me and the fan running fast and noisy. Took it to this company. Turns out the graphics cards needed a thermal service, removing lint etc that was stopping the fans from being effective, and my hard drive had suffered through excessive heat. This was replaced and data recovered onto a Solid State unit instead.The PC boots up in an amazing time now and its running so quietly. Very reasonable price, 24h service and very knowledgeable technicians.
Thanks guys.
We have worked with Enlightened IT for a few years now and we are very happy with the service they offer. There is always someone available and issues are dealt with very promptly. They also handled the installation of our IT system when we moved business premises without any hitches. Would highly recommend them.
I have just started a new business and needed help setting up a domain name for emails and finding the right package for Microsoft 365. I have found the staff easy to contact and very helpful.
Responsive reliable service over several years now. We have our web hosting, system back up and maintenance with Darren and Leon.
Always got the help we needed. Connors Surveyors Leeds Office
Enlightened IT supply us with a full package of IT support services.
They do exactly what they say they will do, when they say they will do it and charge a fair price for the job.
Enlightened IT Services Limited is a business services company that specializes in providing comprehensive IT solutions designed to meet the needs of various organizations. The company focuses on delivering reliable technology services, including IT support, system integration, and network management. Their offerings aim to enhance operational efficiency and ensure robust cybersecurity for businesses across different sectors.
The target market for Enlightened IT Services includes small to medium-sized enterprises (SMEs) seeking to optimize their IT infrastructure and support. By offering tailored solutions, the company helps clients navigate the complexities of technology, enabling them to focus on their core operations. With a commitment to quality service, Enlightened IT Services Limited serves as a trusted partner for businesses looking to improve their IT capabilities. For more information, visit their website at www.enlightenedit.co.uk.