Not great
Website is not great and quite frankly difficult to navigate. App rarely works.

Fabletics UK is an online activewear retailer that specializes in providing stylish and functional athletic clothing for women. The company offers a diverse range of products, including leggings, sports bras, tops, and accessories designed for various activities such as yoga, running, and gym workouts. Fabletics UK operates on a membership model, allowing customers to receive personalized selections each month based on their fitness preferences and styles. The target market for Fabletics UK includes fitness enthusiasts, casual exercisers, and individuals looking for fashionable athleisure wear. By focusing on both performance and style, the company aims to cater to a broad audience seeking quality activewear at accessible price points. Fabletics UK emphasizes comfort and functionality, making it a popular choice among those who prioritize both fitness and fashion in their wardrobes.
Fabletics UK receives a mixed reception from customers, with a notable divide in experiences. Many reviewers express satisfaction with the quality and style of the activewear, highlighting the great deals and good value for money, especially praising the fast delivery and impressive designs.
However, a significant number of consumers voice serious concerns about the company's subscription model, labeling it a scam. Complaints about unauthorized monthly charges and difficulties in navigating the website and app are prevalent, leading to frustration among customers. While some appreciate the products and service, the negative feedback regarding billing practices and customer service casts a shadow over the overall experience. As a result, Fabletics UK has a mixed sentiment, with many feeling wary of the subscription aspect despite enjoying the products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 2.9 | 30 |
| Jun 25 | 3.5 | 53 |
| Jul 25 | 3.6 | 17 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Just got some sportswear from Fabletics UK and I’m seriously impressed”
“Do not order from this company, they are scammers who take a monthly subscription from you even when you request a ca...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Website & app | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 2.6 out of 5 (poor) | 2.2 out of 5 (poor) | 2.6 out of 5 (poor) | — | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.7 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | — | 2.7 out of 5 (poor) | −20% | 100 |
Bottom line: Fabletics UK is #3 of 5 on overall rating in this group. On value, Red Run scores higher (4.9 vs 2.2).
100 reviews of Fabletics UK. Filter by what matters to you.
Website is not great and quite frankly difficult to navigate. App rarely works.
Dodgy sign up conditions at checkout
I have been a Fabletics customer for a very long time. However since I moved country I keep having problems. All I wanted to do was use up my VIP credits. The Customer Service has been difficult and not helpful at all. At first they couldn’t change my address when I needed and cancelled my order. Then I had another order cancelled because apparently something wasn’t right with the shipping address. They couldn’t tell me what it was. Not great. Fabletics Germany is brilliant but Fabletics UK has awful service.
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 40% are 1–2★.
If you like and need often Fabletic products, I guess it can be a good deal since you can be a member with good discounts, but be careful if doing a first time order!! you might have signed up as a member for a monthly fee without noticing it!! I found it very sneaky in the way they make you sign up as a member without realising when doing your purchase! Please be careful. Thankfully, customer service was very good and cancelled my membership and agreed to refund the fee. this is the kind of flexibility and understanding you need, after feeling they tricked you into doing something. Thank you!
The website is not very helpful, especially when you get to purchase, keeps saying add billing address and really difficult to see where to add it - you end up having to add bank details again and tick same as billing address but is always really frustrating.
Every time I make a purchase, I have to re-enter my billing address and payment method, even though I’ve already added them multiple times—at least six so far. This happens whether I use the app or the website.
Fabletics UK is an online activewear retailer that specializes in providing stylish and functional athletic clothing for women. The company offers a diverse range of products, including leggings, sports bras, tops, and accessories designed for various activities such as yoga, running, and gym workouts. Fabletics UK operates on a membership model, allowing customers to receive personalized selections each month based on their fitness preferences and styles. The target market for Fabletics UK includes fitness enthusiasts, casual exercisers, and individuals looking for fashionable athleisure wear. By focusing on both performance and style, the company aims to cater to a broad audience seeking quality activewear at accessible price points. Fabletics UK emphasizes comfort and functionality, making it a popular choice among those who prioritize both fitness and fashion in their wardrobes.
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