FactoryOutletStore.com Reviews | Factory Outlet Store reviews & trust report
CrowdTrust is a review platform that specializes in providing consumers with insights and evaluations of businesses in the electronics and technology sector. Through user-generated reviews, the platform allows customers to share their experiences, helping potential buyers make informed decisions. The company's focus is on promoting transparency and trust in online shopping by gathering and displaying authentic feedback from users.
Targeting a diverse audience that includes both casual shoppers and technology enthusiasts, CrowdTrust aims to facilitate a reliable space for users to engage with various electronics brands and products. By offering an easy-to-navigate interface, the platform empowers consumers to assess product quality and service reliability, ultimately enhancing their purchasing experience.
FactoryOutletStore.com Reviews | Factory Outlet Store has a mixed customer experience.
FactoryOutletStore.com receives mixed reviews, reflecting both positive and negative experiences from customers. Many people appreciate the platform's ease of use and find the ordering process simple, with some even describing it as perfect.
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However, a significant number of reviewers express frustration over order fulfillment issues, particularly with Garmin products, citing long delays and non-responsiveness from customer service. Complaints about defective merchandise and lack of communication are prevalent, with customers reporting that their emails go unanswered and phone lines are often down. The sentiment is further marred by accusations of the company being a scam, with several individuals stating they never received their orders.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.9
60
100%
—
● Low
2.9 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
2.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 28 positive reviews
Easy to use46%
13 mentions
Website & app14%
4 mentions
Fast & efficient14%
4 mentions
Friendly staff11%
3 mentions
“Easy to purchase the item I needed”
On “Easy to use” · Mar 11, 2024
Top complaintsof 30 negative reviews
Response time30%
9 mentions
Scam27%
8 mentions
Customer service23%
7 mentions
Refund23%
7 mentions
“no response to date”
On “Response time” · May 10, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Delivery
Quality
Website & app
Trend
Reviews
FactoryOutletStore.com Reviews | Factory Outlet StoreThis company
Bottom line: FactoryOutletStore.com Reviews | Factory Outlet Store is #5 of 5 on overall rating in this group. On delivery, GRADE MOBILE scores higher (4.6 vs 1.0).
Reviews
60 reviews of FactoryOutletStore.com Reviews | Factory Outlet Store. Filter by what matters to you.
I had problems with the return of a faulty sat nav that broke when I was outside the UK, and with getting its replacement, but FactoryOutletStore did finally sort out the problem and refund me the costs. It should have been a little easier but the all's well that ends well.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 47% of recent reviews are 4–5★ and 50% are 1–2★.
About FactoryOutletStore.com Reviews | Factory Outlet Store
CrowdTrust is a review platform that specializes in providing consumers with insights and evaluations of businesses in the electronics and technology sector. Through user-generated reviews, the platform allows customers to share their experiences, helping potential buyers make informed decisions. The company's focus is on promoting transparency and trust in online shopping by gathering and displaying authentic feedback from users.
Targeting a diverse audience that includes both casual shoppers and technology enthusiasts, CrowdTrust aims to facilitate a reliable space for users to engage with various electronics brands and products. By offering an easy-to-navigate interface, the platform empowers consumers to assess product quality and service reliability, ultimately enhancing their purchasing experience.