Got it done
Got it done, but it took a little longer than I might have liked waiting for manager’s approval. Otherwise, all went well!

First Tech Federal Credit Union is a member-focused financial institution providing a range of banking services tailored to meet the needs of technology-oriented individuals and businesses. Founded to offer competitive financial products, the credit union specializes in services such as savings and checking accounts, loans, and credit cards. With an emphasis on digital banking solutions, First Tech ensures that its members have convenient access to their finances through online and mobile banking platforms. The company primarily serves members who are part of the technology sector, including employees of tech companies and their families, as well as individuals seeking a more personalized banking experience. First Tech Federal Credit Union aims to empower its members by offering financial education resources and tools to help them make informed financial decisions. As a trusted provider in the finance and insurance category, the credit union is dedicated to fostering a strong community and supporting its members' financial well-being.
First Tech Federal Credit Union receives overwhelmingly positive feedback from its customers, who consistently praise the exceptional service provided by its staff. Reviewers highlight the helpfulness and professionalism of representatives like Marie, Christopher, and Martin, who go above and beyond to assist members with their financial needs.
Many consumers appreciate the efficient communication and quick responses, noting that the staff is knowledgeable and patient in addressing complex situations. Long-time members express gratitude for the decades of reliable support, emphasizing the credit union's commitment to customer satisfaction. Overall, First Tech is recognized for its outstanding service and dedication to helping customers navigate their financial journeys.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Was wonderful and super helpful with my current situation”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: First Tech Federal Credit Union is #1 of 5 on overall rating in this group.
60 reviews of First Tech Federal Credit Union. Filter by what matters to you.
Got it done, but it took a little longer than I might have liked waiting for manager’s approval. Otherwise, all went well!
This is a good bank. I am engineer which move from Vietnam to US. It is difficult for me to get an credit card even i have good income But First Tech approve for me an credit card with 10k limit => it help me a lot: build credit score, buy anything, bonus money, cashback... The Weird thing is online support better than local bank support. I used to go to the bank to ask them support me to get new credit card(I replied "Y" when system message ask me about Fraud transaction -> it blocked my card) -> they told me system will automatic send you new card => after 3weeks, I didn't get new card. After that , I booked appointment with Manuel Perez - Sales Specialist=> he help me order new card in 5 mins. Thanks Manuel Perez, I always book appointment to get support from him. It is easy to talk and give useful information.
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First Tech Federal Credit Union is a member-focused financial institution providing a range of banking services tailored to meet the needs of technology-oriented individuals and businesses. Founded to offer competitive financial products, the credit union specializes in services such as savings and checking accounts, loans, and credit cards. With an emphasis on digital banking solutions, First Tech ensures that its members have convenient access to their finances through online and mobile banking platforms. The company primarily serves members who are part of the technology sector, including employees of tech companies and their families, as well as individuals seeking a more personalized banking experience. First Tech Federal Credit Union aims to empower its members by offering financial education resources and tools to help them make informed financial decisions. As a trusted provider in the finance and insurance category, the credit union is dedicated to fostering a strong community and supporting its members' financial well-being.
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