Fresh Roasted Coffee LLC is a specialty coffee and tea retailer that has been serving customers for over a decade. The company offers a diverse selection of more than 100 types of specialty coffees, organic teas, and botanicals, catering to coffee and tea enthusiasts looking for high-quality products. In addition to beverages, Fresh Roasted Coffee provides brewing and storage equipment to enhance the customer experience.
Targeting both individual consumers and gift buyers, Fresh Roasted Coffee emphasizes its commitment to quality, including offerings such as organic and decaffeinated options. The company also provides free shipping on orders over $50, making it a convenient choice for customers seeking to explore a variety of flavors and products. With a user-friendly website, customers can easily browse the catalog and take advantage of subscription options for regular deliveries.
Fresh Roasted Coffee has a mixed customer experience.
Fresh Roasted Coffee receives mixed feedback from customers, with a notable divide in experiences. On the positive side, some reviewers praise the company for its great coffee and the freshness of its roasted beans, highlighting the quality and variety available.
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They appreciate timely deliveries and the resealable packaging that helps maintain freshness. However, a significant number of consumers express dissatisfaction, claiming that the coffee they received was not freshly roasted and lacked the expected oiliness indicative of fresh beans. Additionally, complaints about the company's customer service and delivery issues, including delayed shipments despite paying for expedited options, further tarnish its reputation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
2.6
5
100%
● Not enough data
2.6 / 5 overall
=
5 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.0
12-month avg
3.7
All-time
2.6
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
5.0
1
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
5.0
1
Aug 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
Top complaintsof 3 negative reviews
Scam67%
2 mentions
Returns67%
2 mentions
Delivery67%
2 mentions
Customer service67%
2 mentions
“This company is a stone cold scam”
On “Scam” · Aug 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
I've been ordering roasted coffee beans from Fresh Roasted for a number of years.
I always receive my order on time and packaged in a resealable bag that keeps my beans fresh until my next order.
In addition their customer sevice and communication is great.
Fresh Roasted Coffee is a great company to deal with!
Great coffee and really the only good option for those who like very fresh coffee at good prices. You can pick your favourite origin and roast. Mine is Brazil medium dark or Guatemala. I noticed they had poor reviews so I thought I would share my good experience. I have ordered from them many times over a period of 6 years.
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Polarized pattern: few middle ratings. 40% of recent reviews are 4–5★ and 60% are 1–2★.
About Fresh Roasted Coffee
Fresh Roasted Coffee LLC is a specialty coffee and tea retailer that has been serving customers for over a decade. The company offers a diverse selection of more than 100 types of specialty coffees, organic teas, and botanicals, catering to coffee and tea enthusiasts looking for high-quality products. In addition to beverages, Fresh Roasted Coffee provides brewing and storage equipment to enhance the customer experience.
Targeting both individual consumers and gift buyers, Fresh Roasted Coffee emphasizes its commitment to quality, including offerings such as organic and decaffeinated options. The company also provides free shipping on orders over $50, making it a convenient choice for customers seeking to explore a variety of flavors and products. With a user-friendly website, customers can easily browse the catalog and take advantage of subscription options for regular deliveries.