Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.2	438	100%		● Low

4.2 / 5 overall

438 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review May 2022.

Last 3 months: 1.0
12-month avg: 3.4
All-time: 4.2
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Booking	Website & app	Trend	Reviews
Friendly RentalsThis company	4.2 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	4.0 out of 5 (good)	3.6 out of 5 (good)	—	438
Evolution Travel	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	4.2 out of 5 (good)	—	1,109
XO HOTELS AMSTERDAM	4.2 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.5 out of 5 (good)	3.5 out of 5 (good)	—	1,083
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.5 out of 5 (good)	—	—	1,069
Audley Travel	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	5.0 out of 5 (good)	—	1,050

Bottom line: Friendly Rentals is #5 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 3.6).

yns

1 review

Sep 30, 2015

Fabulous

We spent a week at this spacious (85m2), first floor (lift) apartment in early July. It is well located on a pedestrian street (San Marcial 21), across from a Zara and beside Nespresso. San Sebastián is a small city and it was easy to walk to the train station, pinxos of the old town, the beach, etc: nothing took more than ten minutes to stroll to. The two bedrooms were adequate size (one queen bed, the other was trundle beds), each with a night table, chair, closet with adequate hanging space. Importantly, the beds were comfortable. The bathroom had a walk in shower (no bath) and there was a cupboard and drawers to store our stuff. Towels, toilet paper, hand soap (dispenser) and a hair dryer were provided but no shampoo, conditioner or shower gel. The kitchen had everything we could need plus there were a few things in the cupboard like tea and sugar. The coffee machine made us appreciate the next door Nespresso shop. There is a washer/dryer but no English instructions but fortunately these are available online. Dish washing liquid, dishwasher powder and laundry powder is provided. There is a broom closet by the entrance (with iron, ironing board, vacuum cleaner, etc. During the week we were there no cleaning or towel change was provided but the apartment was easy to keep clean and with the washer/dryer lets you do your own towels or sheets as needed. The living room was spacious and the seating comfortable. The small dining table and chairs by the window were also fine. All three rooms had windows that could be opened. The only disadvantage of the open windows was that there was noise during the night: people returning from the bars, street cleaning, rubbish removal, early morning deliveries and workers chatting while waiting for their shop doors to be opened to them. However, we preferred this to air conditioning. There is free wifi and we always had a good connection. There is a safe in the master bedroom wall but it is locked. A safe would have been appreciated. We found the apartment to be better than the online photos. Highly recommend. We very much enjoyed our stay in San Sebastián and hope to return for a longer stay. We were so impressed with Friendly Rentals that we are relying on them again next month - this time in Rome.

Report

Month	Average	Reviews
Jul 21	5.0	2
Aug 21	4.3	3
Sep 21	—	0
Oct 21	—	0
Nov 21	4.0	2
Dec 21	—	0
Jan 22	—	0
Feb 22	—	0
Mar 22	1.0	1
Apr 22	—	0
May 22	1.0	2

Friendly Rentals reviews & trust report

Friendly Rentals has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 357 positive reviews

Top complaintsof 70 negative reviews

How it compares

Reviews

Customer reviews (438)

Zuverlässig, gut und Preis/Leistung ok

Grace apartment

Hervorragender Kurzurlaub

Alternatives to Friendly Rentals

Evolution Travel

XO HOTELS AMSTERDAM

Alfa Travel

Audley Travel

Travel Advantage

Routes Car Rental

The CrowdTrust Experience⭐

Excellent place, flat, organization!

Ottimo soggiorno

Exceptional quality and Service

Did not publish a poor review of apartment

Beautiful location...beautiful apartment

FRIENDLY RENTALS - DESEOS APARTMENT, SITGES

Great choice, value and guality

Valencia apartment

Leandro II Apartment in Rome

Excellent experience

Professionnalisme,aucune fausse note.

Keine Reaktion von Friendly Rentals

rely bad experience

Great apartment in a beautiful city

Fabulous

Good location, short way to La Rambla and short way to Barcelonetta.

Short Stop in Barcelona

About Friendly Rentals

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