G2A.COM is an online platform specializing in the sale of digital gaming products, including video games, software, and gaming-related merchandise. The company operates within the electronics and technology sector, catering to a diverse customer base that includes gamers, software developers, and technology enthusiasts. By providing a marketplace for both buyers and sellers, G2A.COM facilitates transactions that enhance accessibility to a wide variety of digital content. The platform offers features such as user reviews and ratings to assist consumers in making informed purchasing decisions. G2A.COM aims to create a user-friendly experience by ensuring secure transactions and a broad selection of products. As a trusted source for digital gaming and software solutions, the company serves individuals looking for competitive pricing and a reliable marketplace for their technology needs.
G2A.COM receives a mix of reviews, with many customers praising the platform for its lightning-fast service and competitive prices. Reviewers frequently highlight the ease of purchasing and the prompt delivery of game keys, often receiving them within minutes.
However, there are significant concerns regarding the reliability of some sellers, with multiple users reporting issues of not receiving purchased codes or feeling scammed. Instances of unresponsive sellers and unresolved disputes have led to frustration among some consumers. Despite these negative experiences, a substantial number of users express satisfaction with their transactions, indicating that while the service can be excellent, caution is advised when selecting sellers. Overall, G2A.COM has a generally positive reputation, but potential buyers should be aware of the risks involved.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Lightning fast”
“Avoid these scammers”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 2.7 out of 5 (poor) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: G2A.COM is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 2.7).
60 reviews of G2A.COM. Filter by what matters to you.
Any time I've made a purchase from them, I have received what I have paid for. The only time I would personally feel disappointed was on the random chance purchase cards, where you get whatever you get. Occasionally, I've gotten duplicates, but I feel like that just happens with those purchases. Everything else has been phenomenal, and I am thankful it exists. A lot of good games for discounted prices!
I love my game
Great experience, nice to have checkout without having to register, great UX
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The product doesn't work and I haven't received a response to my messages. Terrible customer service. I will never buy from G2A again.
goated service
Deceptive, needs to be clear description on TOP in CAPS. Not below, sold me account that was owned by someone else, not a key to redeem on my own account
I purchased a 10xVIP (10 supposedly vip steam game keys) pack through G2A. I didn't know that these packs, or at least the specific seller's packs, were shovelware, AI generated games with inflated prices on Steam. I got pissed, but ok. THEN, one of the 10 keys had already been redeemed. That, I couldn't accept, the seller put me through hoops, patronized me ("my friend your excelent games are completely good BY G2A RULES"). Then I lost my temper and I lashed out at the seller. Then I went to G2A to demand either a working key of ANY GAME, or a partial refund. Then I deleted my G2A account. Then G2A said hey you need to re contact the seller and go through the hoops, as if I had any obligation to do this instead of just being served what I had so foolishly purchased. Then I said I cant login, I deleted my account. Then they said youre not cooparating case closed plus youre temp banned for lashing out at seller. TL;DR? Never, ever, ever, ever, trust this trash, fraudulent, bottom of the pit website. Go to gamivo (also be careful there but at least they arent thieves), or to Kinguin or sth.
I purchased key for Adobe Acrobat Pro DC from CGi & they never worked. I got the message " the serial number is invalid." It's been over 3 months of trying to get hold of them. I finally did & all they offered me was a small discount on a more expensive set of keys. I just want my money returned if they can not give me what we agreed on what i purchased from them.
Avoid this at all cost. Used this service twice, and both times got scammed. The first time seller decided to refund, but the second time seller refused. The issue here is actually useless G2A support that is fully aware of the situation but always refuse to assist,- even if you provide them with indisputable evidences,- they just block people accounts. The only solution seems to be is charge back your credit card as a fraud. Shame G2A. Use Eneba service !
Ich habe das erste Mal bei G2A bestellt und gleich schlechte Erfahrungen machen müssen. Habe einen Key gekauft, der trotz sofortiger Geldabbuchung von meinem Konto nach ca. 30 Stunden immer noch nicht an mir geschickt wurde. Da steht immer "warten auf Zahlung". Hab eine Konservation gestartet, wo auch ein Screenshot mit der Abbuchung des Kaufbetrages von meinem Konto hinterlegt wurde, wo mir aber niemand antwortet. Ich werde meine Bewertung natürlich anpassen, sollte es sich noch zum positiven entwickeln. Aber als Neu-Kunde ist es schon mal kein guter Start. Schade.
Steam key as expexted; no problems
G2A.COM is an online platform specializing in the sale of digital gaming products, including video games, software, and gaming-related merchandise. The company operates within the electronics and technology sector, catering to a diverse customer base that includes gamers, software developers, and technology enthusiasts. By providing a marketplace for both buyers and sellers, G2A.COM facilitates transactions that enhance accessibility to a wide variety of digital content. The platform offers features such as user reviews and ratings to assist consumers in making informed purchasing decisions. G2A.COM aims to create a user-friendly experience by ensuring secure transactions and a broad selection of products. As a trusted source for digital gaming and software solutions, the company serves individuals looking for competitive pricing and a reliable marketplace for their technology needs.
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