The House of Bruar is a retailer based in Blair Atholl, Scotland, specializing in high-quality Scottish country clothing, food, and art collections. The company offers a diverse range of products that cater to customers seeking authentic Scottish apparel, as well as gourmet food items and unique art pieces that reflect the rich cultural heritage of the region. Targeting both locals and tourists, The House of Bruar aims to provide an exceptional shopping experience that combines tradition with modern style. Customers can explore a variety of offerings through their website, www.houseofbruar.com, which also features insights into their restaurant and art gallery. The company is committed to quality craftsmanship and sustainability, ensuring a reliable source for those interested in Scottish culture and lifestyle products.
The House of Bruar receives high praise for its exceptional product quality and customer service, with many reviewers highlighting the sophisticated style and excellent craftsmanship of their clothing and accessories. Customers frequently mention the promptness of service, noting that issues are resolved quickly and efficiently, as seen in a review where a damaged order was swiftly replaced.
The warmth and comfort of items like fleece boots and cashmere jumpers also receive positive remarks. However, a few customers express dissatisfaction with aspects of customer service, indicating that there may be occasional lapses in responsiveness. Overall, the majority of feedback reflects a strong appreciation for the quality of products and the attentive service provided. The sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“the quality and the style of the goods”
“Despite numerous calls in December to the supposed customer care team I have yet to receive a refund or a call back a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 60 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: The House of Bruar is #2 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
60 reviews of The House of Bruar. Filter by what matters to you.
9 months ago
I did order pairs of shoes and the currier damaged it and I been on a contact with customer service and Leanne email me back and send me the replacement next day , thanks Leanne .. I do like my sho... See more
9 months ago
the quality and the style of the goods . very sophisticated goods. look good on and compliments from others about the clothes and boots I bought. first class serve make you feel special the way they a... See more
9 months ago
Warm fleece boots (Not sure how to describe them )for resting tired feet just brilliant keeps them toast but not for walking about
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I did order pairs of shoes and the currier damaged it and I been on a contact with customer service and Leanne email me back and send me the replacement next day , thanks Leanne .. I do like my shoes
the quality and the style of the goods . very sophisticated goods. look good on and compliments from others about the clothes and boots I bought. first class serve make you feel special the way they are presented on the House of Bruar boces. Love the shop love the goods
Prompt service—thank you!!
Warm fleece boots (Not sure how to describe them )for resting tired feet just brilliant keeps them toast but not for walking about
I ordered a tweed tie for a present - loved the choice and information and photos - so the tie was exactly as I was expecting. It came punctually and we'll packed.
Love my cashmere jumper which was a replacement for one I received as a present several years ago. I’ve got the matching cardigan and they’re both so useful, warm, soft, light and comfortable with no pilling and especially versatile during the winter and spring when you may or may not need 2 layers.
Beautiful quality and colour long cardigan. The fit is perfect and length is great for me, I am 5’9” and a size 14. I ordered medium and it’s a great fit.
Excellent quality of clothing and dispatching of goods.
The garment was of great quality a lovely fit and delivered promptly
Polite, prompt and helpful service. The trousers are also good quality.
Excellent product I am very pleased with it
Excellent customer services. Friendly, polite and efficient. Got to my problem straight away and sorted it out for me. Well done.
The coat was very lovely made great colour I wanted to purchase a camel colour in the same design but they didn’t have any in Britain but Italy are selling them
It was a very good price, lovely colour and fits perfectly. Speedy delivery, no problems, great.
100% Recomendado y volveré a comprar aquí
Good quality and wonderful value
Prompt delivery as always and clear communication throughout. The cable jumper is just what is needed in this bitter weather. Good quality as always with the Bruar label
Great product, liked the colour, easy to order
The House of Bruar is a retailer based in Blair Atholl, Scotland, specializing in high-quality Scottish country clothing, food, and art collections. The company offers a diverse range of products that cater to customers seeking authentic Scottish apparel, as well as gourmet food items and unique art pieces that reflect the rich cultural heritage of the region. Targeting both locals and tourists, The House of Bruar aims to provide an exceptional shopping experience that combines tradition with modern style. Customers can explore a variety of offerings through their website, www.houseofbruar.com, which also features insights into their restaurant and art gallery. The company is committed to quality craftsmanship and sustainability, ensuring a reliable source for those interested in Scottish culture and lifestyle products.
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