Thank you Sir Nel for helping me to fix…
Thank you Sir Nel for helping me to fix my problem regarding esim installation. Hope you can help more Jetpac subscribers.

Jetpac Travel eSIM is a digital service provider specializing in international travel eSIM solutions. The company offers travelers a convenient way to access mobile data while abroad, eliminating the need for physical SIM cards. By providing flexible data plans, Jetpac enables users to stay connected seamlessly during their journeys, catering to both leisure and business travelers. Targeting individuals and families planning to travel internationally, Jetpac's services are designed for those who prioritize reliable connectivity without the hassle of traditional roaming fees. With a straightforward online platform, customers can easily purchase and activate eSIMs from various global carriers, enhancing their travel experience while ensuring they remain connected. For more information, visit www.jetpacglobal.com.
Jetpac Travel eSIM receives overwhelmingly positive feedback, with many customers praising the exceptional support and service provided. Reviewers highlight the helpfulness of the staff, noting their quick responses and patience in resolving issues, particularly when it comes to activating eSIMs in various locations.
Users appreciate the great prices and deals offered, often mentioning successful experiences in multiple countries without significant problems. However, a few customers express frustration over misleading pricing and technical difficulties with the eSIM activation process, indicating that it can be somewhat confusing. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Jetpac for its reliable service and effective customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.7 | 61 |
| Dec 24 | 4.6 | 60 |
| Jan 25 | 4.7 | 70 |
| Feb 25 | 4.7 | 67 |
| Mar 25 | 4.9 | 68 |
| Apr 25 | 4.4 | 69 |
| May 25 | 4.9 | 135 |
| Jun 25 | 4.8 | 145 |
| Jul 25 | 4.8 | 318 |
| Aug 25 | 4.4 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I’m absolutely blown away by the quality of customer service and communication I received from Jetpac”
“Absoluut misleidend”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 3.8 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | 3.6 out of 5 (good) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | — | 1,060 |
Bottom line: Jetpac Travel eSIM is #1 of 5 on overall rating in this group.
500 reviews of Jetpac Travel eSIM. Filter by what matters to you.
Thank you Sir Nel for helping me to fix my problem regarding esim installation. Hope you can help more Jetpac subscribers.
Easy and fast communication with Randy
Installed 2 sims on same device by mistake. Sent an e-mail to support team and problem was solved in a few minutes. Great support!
JV es muy competente y amable. 10 de calificación
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I got a fast response on WhatsApp and everything works totally fine - Nel was a great help
This is to be honest the best international e-sim. It just works and gives me high speed (mostly 5G) Internet wherever I go. It has the best prices, and best quality price compromise. Whenever there is a issue (godforbid, LTE instead of 5G), the team replies immediately with the technical solution to fix it! They are so responsive, and also always happy to make up for any issue you have. Only one minor issue: I wish the esim was transferrable unlimited time. This would make jetpac THE BEST.
I had a problem and Randi helped me very quickly and effiently
I purchased a pack while in Indonesia. I had issues activating it through the app as it wasn’t supported by my Apple Store. JV from the customer service was very helpful providing an alternative solution quickly. I’d recommend overall!
Great chat customer service by JV.
Great customer service and a good experience, WhatsApp was free that helps a lot. They should have some other social media free.
Made a mistake with an email address, what a great service!!! quick response and all corrected. This looks promising for the rest of the Jetpac Experience. I wish all websites were hosted like this one.
Had a rough and long (days) start to get it working but finally Nel took over and patiently & professionally walked me through the process again and this time it seems to have worked, Thank you Nel.
This is my first e-sim and I installed one for myself and one for my wife, both incorrectly. My wife emailed customer support, got an immediate autoreply, then a human reply in a few hours sending her a new installation link and everything went swimmingly from that point. I started a chat with customer support, got a human agent immediately who sent me a new installation link which I installed through the app in minutes. Two great customer support experiences - they get a 10!
I had an issue and Nel helped me to solve in a bit! I hope you can be assisted to nel in future!
Naar mijn mening niet duur, makkelijk te installeren. Maar bij mij ging iets fout met het activeren van een 3e eSim en ik kreeg gelijk alle hulp via WhatsApp. Heel fijn en super snel weer opgelost. Verder ook goede ontvangst op Curaçao.
Jetpac Travel eSIM is a digital service provider specializing in international travel eSIM solutions. The company offers travelers a convenient way to access mobile data while abroad, eliminating the need for physical SIM cards. By providing flexible data plans, Jetpac enables users to stay connected seamlessly during their journeys, catering to both leisure and business travelers. Targeting individuals and families planning to travel internationally, Jetpac's services are designed for those who prioritize reliable connectivity without the hassle of traditional roaming fees. With a straightforward online platform, customers can easily purchase and activate eSIMs from various global carriers, enhancing their travel experience while ensuring they remain connected. For more information, visit www.jetpacglobal.com.
This profile hasn't been claimed by the business owner.