Kinguin.net is an online marketplace that specializes in the sale of digital products, particularly video games, software, and gaming-related items. The platform connects buyers with a variety of sellers, offering a wide selection of products at competitive prices. Kinguin.net aims to provide a secure and user-friendly shopping experience, catering to gamers and tech enthusiasts looking for legitimate digital goods. The company serves a diverse customer base, including individual gamers, small businesses, and gaming communities. By facilitating transactions between buyers and sellers, Kinguin.net creates a dynamic marketplace where customers can find both popular titles and niche products. The platform is designed to enhance the digital shopping experience, making it easier for consumers to access the latest technology and gaming content.
Kinguin.net receives predominantly positive feedback, with many reviewers praising the speed and efficiency of their service. Customers frequently highlight the quick delivery of game codes and the ease of transactions, often noting that purchases go smoothly.
However, there are notable complaints regarding customer support and refund issues. Some users report problems with codes being marked as already used, leading to frustration and dissatisfaction with the resolution process. Additionally, a few customers mention high fees associated with payment methods. Despite these concerns, the overall sentiment remains positive, with many expressing confidence in the platform and its offerings. Overall, Kinguin.net is viewed favorably, though there are areas for improvement in customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I had a problem with a key not working even though it was in the correct activation region”
“Key got accepted but I have to re-enter it everytime I start the app”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.0 out of 5 (good) | 3.3 out of 5 (fair) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Kinguin.net is #3 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.3).
60 reviews of Kinguin.net. Filter by what matters to you.
Absolut katastrophal , 2 mal habe ich bezahlt für ein online Code battlefield 6 vorbestellen beta. Beide male stand der Code wurde bereits benutzt. Nicht zu empfehlen. Kundenservice garkeine Hilfe da nicht erreichbar. Finger weg
Robbers, moneys leaving after buy product. Then again after couple days.
Ich habe meine Bestellung nicht erhalten
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I had a very disappointing experience with Kinguin. I purchased 20 keys which turned out to be unusable. Despite providing them with clear evidence, including video proof, they kept refusing to issue a refund to my original payment method. Instead, they tried to force me to accept a refund in their internal balance, which is against fair consumer practices. Their customer support is unhelpful and dismissive, asking for endless "proofs" without addressing the actual problem. This is a clear violation of basic consumer rights under EU regulations, which guarantee a refund to the original payment method in case of a defective product. I strongly advise others to avoid this platform. If you value your time, money, and fair treatment, look elsewhere.
Bad customer support bought gift card already used and customer service and support is so bad 0 reply for 2 days
Das war mein erster und sicher auch letzter Kauf bei Kinguin. Ich habe mir ein Spiel für die Xbox gekauft. Die erste Bestellung hat 15 Euro gekostet, wurde aber von Kinguin storniert. Mein Geld wurde mir jedoch nicht zurückgegeben, sondern als Kinguin-Guthaben aufgeladen. Das Spiel gab es plötzlich für 8 Euro mehr, das ist eine Steigerung von mehr als 50 %. Bei anderen Plattformen für den Verkauf von Keys ist mir so eine Masche noch nicht untergekommen.
I used to buy PS STORE CARDS, but I'll never do it again. Prices on main page are different from prices during a transaction. You showing a price only for subscribers without any notification about it under the product.
I want to get a refund because it’s not working and there’s no chance of getting on from these mfs. Can’t recommend. I bought a wrong Spotify subscription but can’t get a refund anyway.
Kinguin.net is an online marketplace that specializes in the sale of digital products, particularly video games, software, and gaming-related items. The platform connects buyers with a variety of sellers, offering a wide selection of products at competitive prices. Kinguin.net aims to provide a secure and user-friendly shopping experience, catering to gamers and tech enthusiasts looking for legitimate digital goods. The company serves a diverse customer base, including individual gamers, small businesses, and gaming communities. By facilitating transactions between buyers and sellers, Kinguin.net creates a dynamic marketplace where customers can find both popular titles and niche products. The platform is designed to enhance the digital shopping experience, making it easier for consumers to access the latest technology and gaming content.
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