Company imported from Trustpilot domain: www.legalzoom.com
Reviewers consistently praise LegalZoom for its exceptional customer service and efficient processes. Many customers highlight the helpfulness and politeness of the staff, noting that representatives like Kushal Revankar and Lisa Montoya provide thorough and informative assistance.
The platform is described as easy to use, with a smooth experience that caters to users of all ages, including those who may not be tech-savvy. Consumers appreciate the quick response times and the ability to get their questions answered comprehensively. There are no significant complaints or negative themes reported, reinforcing the company's strong reputation. Overall, LegalZoom stands out for its great service and helpful staff, leading to a highly positive sentiment among users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.0 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 25 | 51% |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 5.0 | 24 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | — | 0 |
| Dec 25 | 5.0 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 49 most recent reviews.
“Very helpful and was polite and respectful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 49 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +2% | 692 |
Bottom line: Legalzoom is #1 of 5 on overall rating in this group.
51 reviews of Legalzoom. Filter by what matters to you.
11 months ago
My tax pro was very on top of things.
11 months ago
Mike, was friendly and I loved that he found quick accurate answers to my questions.
11 months ago
Very helpful they give you all the information you need to know. Thanks for the help
11 months ago
He was very helpful and very caring
Quick answers to the questions people ask most.
LegalZoom provides online legal services including business formation (LLC, corporation, partnership), estate planning (wills, trusts), trademark registration, and ongoing business compliance services. They also offer attorney consultations and document review services to help with various legal needs.
LegalZoom's LLC formation packages typically range from around $79 plus state filing fees for their basic package to several hundred dollars for premium packages with additional services. The total cost varies by state since each state has different filing fees, and pricing may change based on current promotions.
Business formation timing depends on the state's processing time, which typically ranges from 1-15 business days after LegalZoom submits your paperwork. LegalZoom usually processes and submits documents within 1-2 business days of receiving your completed order and payment.
Yes, LegalZoom offers attorney consultations as an add-on service or as part of certain packages. These consultations allow you to speak with licensed attorneys about your specific legal questions, though LegalZoom attorneys cannot represent you in court proceedings.
LegalZoom's customer service can be reached at 1-800-773-0888. Their customer support is typically available Monday through Friday during business hours, with specific hours varying by service type and time zone.
Yes, LegalZoom offers a satisfaction guarantee on many of their services. If you're not satisfied with their service, they provide options for refunds or corrections, though specific terms and timeframes vary by service type.
Yes, LegalZoom offers ongoing compliance services including annual report filings, registered agent services, and business license monitoring. These services help ensure your business stays compliant with state requirements after formation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Medium |
CrowdTrust Written on CrowdTrust | 5.0 | 24 | 49% | — | ● Medium |
My tax pro was very on top of things.
Mike, was friendly and I loved that he found quick accurate answers to my questions.
Very helpful they give you all the information you need to know. Thanks for the help
He was very helpful and very caring
It was fast and easy.
Very professional and helpful. She got me into and was very patient .
Alicia was very patient and she took all the time required to get me set up for the initial information to form my LLC in NV. She has been very helpful and I feel as if she will be there in the future to assist me when I need help. She seems to be in a paralegal role, and she has been very helpful in that regard.
Great and VERY patient staff shadjula@legalzoom
Great Customer service, answered all my questions, and then some. Thank you.
Legal Zoom, has offers excellent time sensitive service. If you need legal documents and great customer service I highly recommend giving them a call-today. Stella Mi.
Yvette feedback helps a great deal. Thank you
Incredibly patient, thorough and helpful!
Efficient and friendly.
I've used LegalZoom for years and so I know they are reputable and honest. The program is easy to use and all the questions are good and efficient. I think anyone can use this. I'm 80 years old and not that computer savvy and I was able to figure it out by just reading the information.
I am not entirely through the process yet but so far Latanya has been very helpful and courteous. She is easy to work with.
Nigel is amazing. One of the kindest representatives I’ve worked with and a true asset to the team. He took his time to make explain things to me regarding my foundation, helped me reset my password, checked billing issue for me and even gave affirming words. I am truly grateful for his service.
The process is very smooth
Very helpful and was polite and respectful
Kushal Revankar answered all my questions and emailed me an the info so I have the info on file
Joe is great and easy to understand!
No, LegalZoom is not a law firm and cannot provide legal advice or represent clients in legal proceedings. They are a legal technology company that provides self-help services and connects customers with independent attorneys when legal advice is needed.
LegalZoom provides services in all 50 states and the District of Columbia. However, some specific services or features may have state-by-state variations based on local laws and regulations.
You can track your order status by logging into your LegalZoom account online or by calling their customer service line. They provide regular updates via email and through your online dashboard as your order progresses through each stage of processing.
Company imported from Trustpilot domain: www.legalzoom.com
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