Master Case is a retail company specializing in mobile phone cases and accessories. With multiple locations across France, including Blagnac, Roques, Castres, Perpignan, Toulon, La Seyne sur Mer, Aix-en-Provence, and Nice, the company caters to a diverse customer base seeking quality products to enhance their mobile devices. The stores offer a wide range of mobile phone cases, including protective covers and stylish accessories designed to fit various smartphone models. Operating from Monday to Saturday, Master Case provides convenient access for consumers looking to purchase mobile accessories in person. Through its focus on electronics and technology, Master Case aims to meet the needs of individuals seeking durable and fashionable solutions for their devices.
Master Case receives a mixed reception from its customers, with a notable 58% of reviews being positive. Many reviewers express satisfaction with the quality of the phone cases and tempered glass, highlighting their durability and the appealing designs available.
Quick delivery is also frequently praised, with several customers noting they received their orders promptly. However, there are significant complaints regarding pricing, with some feeling that the products are overpriced compared to competitors. Additionally, issues with customer service and product reliability are raised, including reports of broken items upon arrival and difficulties in claiming warranties. While some customers appreciate the staff's professionalism and helpfulness, others recount negative experiences that deter them from returning.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 1.0 | 1 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | 3.0 | 2 |
| May 24 | 3.0 | 2 |
| Jun 24 | 5.0 | 3 |
| Jul 24 | 5.0 | 2 |
| Aug 24 | — | 0 |
| Sep 24 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Super site les collections sont trop belles”
“Bonjour, Je ne recommanderai à personne d’aller réparer votre smartphone, changer votre écran ou même poser un kit de...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 3.5 out of 5 (good) | 67 out of 100 | 3.0 out of 5 (fair) | 4.1 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Master Case is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.0).
60 reviews of Master Case. Filter by what matters to you.
Bonjour. Je mets un avis positif mais pas le maximum car nous avons reçu notre commande en 15 jours. C’est dommage. Sinon le reste me satisfait. Ayant conscience que ce problème vient plutôt de la poste. Bonne continuation
bonjour j ai bien recu ma commande mais j avais commande une couque transparente et je l ai recu noire mais ce n est pas grave j en suis contente quand meme fafa
Une livraison très rapide j'ai reçu ma coque en 2 jours et la qualité de la photo est super. Seul petit bémol, sur le site quand je fais une personnalisation avec le type de mon smartphone je n'ai qu'un seul choix possible et cette coque n'est pas des meilleurs des protections si j'avais eu le choix j'aurais préféré pouvoir prendre une coque en silicone. Ca serait bien qu'ils puissent proposer plus de choix de protection pour certains des téléphones
Quick answers to the questions people ask most.
Yes, Master Case is a legitimate company with a mix of positive and negative reviews. They have received numerous reviews, with an overall rating reflecting customer experiences, such as satisfaction with product quality and delivery.
Master Case is not considered a scam; however, some customers have reported issues with pricing and product quality. Verified reviews indicate both satisfaction with products like phone cases and concerns over pricing, highlighting the importance of checking feedback before purchase.
Master Case specializes in electronics accessories, particularly phone cases and tempered glass protectors. Customers have praised the quality and design of their products, such as the 'empreintes sauvages' collection.
Prices at Master Case can be higher than competitors, as noted in several reviews. Customers can expect occasional discounts, but it's advisable to compare prices with other retailers before purchasing.
Customer support can be reached through their website. While some reviews mention positive interactions with staff, others highlight delays, so it's best to contact them promptly for any issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
bonjour j ai achete deux coques et tout s est bian passe bonne boutique
Master Case is a retail company specializing in mobile phone cases and accessories. With multiple locations across France, including Blagnac, Roques, Castres, Perpignan, Toulon, La Seyne sur Mer, Aix-en-Provence, and Nice, the company caters to a diverse customer base seeking quality products to enhance their mobile devices. The stores offer a wide range of mobile phone cases, including protective covers and stylish accessories designed to fit various smartphone models. Operating from Monday to Saturday, Master Case provides convenient access for consumers looking to purchase mobile accessories in person. Through its focus on electronics and technology, Master Case aims to meet the needs of individuals seeking durable and fashionable solutions for their devices.
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