Newsec Property Asset Management is a service company operating in the real estate sector and beyond, providing comprehensive solutions for investors, property owners, and tenants. Founded in 1994, the company has expanded its reach across the Nordic and Baltic markets, employing approximately 2,600 professionals. Newsec specializes in five key business areas: Property Asset Management, Advisory, Investment Management, Energy Transition, and Digital Accelerator, catering to a diverse clientele including residential properties, commercial real estate, and smaller property portfolios.
The company aims to create value through strategic management and development of properties while emphasizing sustainability and energy efficiency. By offering tailored services that address the unique needs of each market, Newsec positions itself as a trusted partner for those looking to invest in real estate or enhance the performance of their property assets. Through its commitment to innovation and responsible practices, Newsec continues to play a significant role in transforming the real estate landscape in Northern Europe.
Newsec Property Asset Management has a poor customer experience.
Newsec Property Asset Management receives overwhelmingly negative feedback from consumers, with a staggering 92% of reviews rating the company at 1 star. Reviewers consistently express frustration over poor customer service, citing difficulties in communication and unresponsiveness to urgent issues, such as heating failures and deposit returns.
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Many people report feeling scammed, particularly regarding the handling of deposits and unexpected fees. Complaints about the quality of properties managed by Newsec are also prevalent, with tenants experiencing issues like water damage and excessive maintenance costs. While a few reviews mention positive aspects, such as the initial appeal of the properties, these are vastly overshadowed by the negative experiences shared. Overall, the sentiment is decidedly negative, with a clear warning to potential renters to avoid Newsec.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.3
53
100%
● Low
1.3 / 5 overall
=
53 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
1.3
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
2
Oct 24
—
0
Nov 24
1.0
1
Dec 24
1.0
2
Jan 25
1.0
2
Feb 25
1.0
1
Mar 25
1.0
1
Apr 25
1.0
2
May 25
—
0
Jun 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 53 most recent reviews.
Top praiseof 4 positive reviews
Customer service50%
2 mentions
“Det hele startede som en meget rodet affære, hvor en administrator ved Granholmen tydeligvis ikke kunne hendes arbejde”
On “Customer service” · Mar 26, 2021
Top complaintsof 49 negative reviews
Customer service10%
5 mentions
“Jeg har haft mange spørgsmål i forbindelse med min flytning fra min tidligere bolig”
On “Customer service” · Apr 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
Overall rating and review count for this company and similar companies
Boede i Erdahus, Aarhus, i knap 2 år.
God fremvisning og fleksibel indflytning.
Ingen problemer under lejemålet.
God udflytning og fik stor del af indskud tilbage trods der skulle males og slibes gulve. Umiddelbart fair priser på håndværk.
We have had no issues with the company what so ever!
When we needed a new refrigerator, they came and tried to fix the old one, the day afterwards the error was there again. Then they just bought us a new one.
They do also have a fair rental price and deposit.
I forbindelse med afståelse af vores tidligere erhvervslejemål har Newsec været en glimrende samarbejdspartner. Altid hurtig responds på vores henvendelser og professionelle medarbejdere med stor erfaring. Newsec har også hjulpet os med at finde frem til vores nye kontorer. Processen her har været struktureret, veltilrettelagt og meget professionel. Det har været en god og tryg oplevelse som kunde at arbejde sammen med Newsec.
What types of properties does Newsec Property Asset Management manage?
Newsec Property Asset Management specializes in various types of properties, including residential and commercial. For specific details, please visit their website or contact them directly.
How can I report maintenance issues in my apartment?
To report maintenance issues, you should contact Newsec directly through their customer service channels listed on their website. They typically have procedures in place for handling such requests.
What is the process for getting my security deposit back after moving out?
The process for security deposit refunds can vary depending on the lease agreement. For the most accurate information, it's best to refer to your lease or contact Newsec directly.
What are the typical response times for customer service inquiries?
Response times can vary, but it's advisable to reach out to Newsec through their official contact methods. They aim to address inquiries as quickly as possible.
All 5 questions →Show fewer questions
Are there any additional fees associated with renting from Newsec?
Additional fees may apply, including maintenance or administrative fees. For a comprehensive breakdown of potential costs, please check their website or inquire directly with Newsec.
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Newsec Property Asset Management is a service company operating in the real estate sector and beyond, providing comprehensive solutions for investors, property owners, and tenants. Founded in 1994, the company has expanded its reach across the Nordic and Baltic markets, employing approximately 2,600 professionals. Newsec specializes in five key business areas: Property Asset Management, Advisory, Investment Management, Energy Transition, and Digital Accelerator, catering to a diverse clientele including residential properties, commercial real estate, and smaller property portfolios.
The company aims to create value through strategic management and development of properties while emphasizing sustainability and energy efficiency. By offering tailored services that address the unique needs of each market, Newsec positions itself as a trusted partner for those looking to invest in real estate or enhance the performance of their property assets. Through its commitment to innovation and responsible practices, Newsec continues to play a significant role in transforming the real estate landscape in Northern Europe.