Easy to order online
Easy to order online, recieved reference no. once you have paid and completed your details. Test easy to carry out and results recieved back quickly
CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.
Now Test receives a generally positive reception from customers, with many praising the ease of use and quick service. Reviewers highlight the straightforward process of ordering tests, receiving kits promptly, and obtaining results in a timely manner.
The affordability of the test kits is also noted, with some mentioning significant savings compared to competitors. However, there are critical concerns regarding customer service, particularly related to the failure to generate certificates alongside test results and unresponsive support when issues arise. Some users express frustration over not receiving necessary documentation after their tests. Despite these complaints, the majority of feedback reflects satisfaction with the product quality and overall service. Overall, Now Test is viewed positively, though improvements in customer support are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 804 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2022.
| Month | Average | Reviews |
|---|---|---|
| May 21 | 2.2 | 18 |
| Jun 21 | 1.8 | 12 |
| Jul 21 | 3.0 | 6 |
| Aug 21 | 3.9 | 7 |
| Sep 21 | 1.0 | 2 |
| Oct 21 | 1.0 | 1 |
| Nov 21 | 4.5 | 193 |
| Dec 21 | 4.3 | 37 |
| Jan 22 | 4.3 | 81 |
| Feb 22 | 4.4 | 339 |
| Mar 22 | 2.3 | 3 |
| Apr 22 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its e...”
“Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will st...”
500 reviews of Now Test. Filter by what matters to you.
Easy to order online, recieved reference no. once you have paid and completed your details. Test easy to carry out and results recieved back quickly
The overall process was very clear and the team let me know of any updates regarding delivery and progress on results. With the fit to fly test certificate, the certificate wasnt attached on the app and I had to email customer support. At which point they responded with the certificate and in a timely manner.
Found instructions a little confusing re taking photos of unused test and self. Fast delivery and test result.
Everything went without problems. Booked a test online from Denmark, Got it delivered in a hotel in London. The test seemed being a bad quality though. The answer was Very difficult to see. Thank god I Got the reply: Negative.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The test arrived and was easy to use. My criticism is that it was a little tricky on the App. But we got there in the end.
easy to use approach,no need to download any tricky app
The application is straight forward, with exception of those who do not have roaming to use their phone abroad and trust mainly on internet connection to fill the application and the system sends messages to confirm the user. Problem in your supply chain, regarding late deliveries should be avoided.
No problem ordering the test and taking it. Took the test, I have symptoms and the test gave a positive result which was very clear on the photo I uploaded however when I uploaded the result I received a certificate saying I was negative. However when I left a review I was promptly contacted by the team who apologised for the mistake and rectified it quickly and said they would investigate how this happened. Very quick response from customer services 👍
I never received my mobile verification code via SMS even thought I re-requested one 9-10 times. I have an overseas phone number (USA) which I assume a lot of your customers do given this is a day 2 arrival test. Not sure if it was an issue with my mobile phone carrier but I receive verifications fine normally
could be easier to follow.
Mostly good. Logged in. Submitted code and photo. Did not get further using site. Took test. Submitted photo (test result with myself) by email. Response was received within a short time. Received acknowledgment of my email. Logged in again. Able to view wording of negative for Covid and certificate.
Took the test day 2 like advised to and took relevant photos but struggled to report the results (negative). Very helpful when sent an email to explain, just sent in another photo of myself showing result and then they did the rest. A certificate has been issued.
CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.
This profile hasn't been claimed by the business owner.