Oh! Nuts is an online retailer specializing in a wide variety of quality nuts, dried fruits, chocolates, and snacks. The company offers an extensive selection of products, including dry roasted nuts and unique confections such as the Dubai Chocolate Bar, catering to health-conscious consumers and snack enthusiasts alike. With a commitment to customer satisfaction, Oh! Nuts provides services such as free shipping on orders over $69 and dedicated customer support to enhance the shopping experience. Targeting both individual consumers and businesses, Oh! Nuts aims to meet the needs of those looking for quality snack options, gift items, or catering solutions. The platform features curated collections and promotes easy reordering, ensuring convenience for repeat customers. With thousands of positive reviews, Oh! Nuts positions itself as a reliable source for premium snack products.
Oh! Nuts receives a largely positive reception from customers, with many praising the freshness and quality of their products.
Reviewers frequently highlight the great selection of nuts and dried fruits, noting that items like macadamia nuts and dried mangos are particularly well-received for their flavor and quality. The quick delivery and easy ordering process also contribute to a positive shopping experience, with many customers expressing satisfaction with timely shipments. However, there are notable complaints regarding product quality, with some customers reporting issues like rancid nuts and stale items. Additionally, a few reviewers mention disappointing experiences with specific products, such as cherries that lacked flavor.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 999 | 100% | +0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 4 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 6 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 4.0 | 6 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 3.0 | 3 |
| Apr 25 | 3.6 | 5 |
| May 25 | 3.8 | 5 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | 4.2 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick delivery”
“Poor poor customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | −19% | 999 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Oh! Nuts is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.1).
500 reviews of Oh! Nuts. Filter by what matters to you.
I received rancid macadamia nuts and because I didn’t notify them within 10 days of receiving them I could not return them. They also said that they had to be unopened. How would I know they were rancid unless I opened them and tried them? I spent $99 on an order and now I’m out that money. I will never order from them again. Poor poor customer service.
The order that I placed was for a Birthday gift for someone special in Florida. I wrote a birthday message that included a joke that we both shared and instructions to call the person receiving the gift, before leaving the package on an opened porch in the 90 degrees heat in Florida. The package was left without a call and when opened there was no birthday message included. On tracking the package myself I called the person to retrieve the box left by Oh! Nuts. The person called me yesterday and advised me that the bags of Pecans were stale. I had called their Customer Service Dept. when the box was first left, regarding the missing birthday message and the box left in the extreme heat and I have received No call back since then. I would like to have a return label sent to the person that received the box and my money refunded to me. That would be the decent thing to do. I guess that I won't be doing business with this company in the future.
I ordered a lb. of "dried apple slices", something I have been eating for > 60 years and am quite familiar with. When the package arrived I was shocked to find that the apples were slathered in powdered sugar. Never have I purchased anything labeled "dried apple slices" that contained any other than dried apple slices. Did I order the wrong item? No, the bag was clearly labeled "dried apple slices". I went to original item web page and found the original item description that did not anywhere include the word "sugar". When i called customer service I was told that the description clearly stated that it contained sugar. Perplexed I asked to speak to a supervisor who asked "did you read the nutritional tab?" No, I usually trust an item description as plain and simple as "Dried Apple Slices" to be accurate without additional investigation. When he denied my request for a refund I told him that any future purchases of dried apple slice would be made at Nuts.com. As I exited the website I notice the proclamation "100% Satisfaction Guaranteed". apparently their understanding of those words are just as accurate as the description of their products.
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I ordered poppy seeds, a huge bag of 25lb, paid $100, they were so old and bitter that even soaking in milk would not take it away. And its a lot of poppy seeds you cant use for anything! they said i need to pay myself for return shipping, which for 25lb was more than half of a price of poppy seeds! They sold product I could not use and put me in a position that I couldn't even return it!
Package was delivered Early despite scheduling it for during Passover when we would be home to accept it. When we opened the package, the candies were shoved in with the cookies and all of the cookies were crumbled to little tiny itty bitty bits not even in one full cookie survived. Not only did you not have the main thing that we ordered, but what you did ship ended up being garbage and we're never ordering from your company ever again.
Order was not filled as ordered, and then item was sold out once it was delivered and I called about the mistake. If the item was sold out initially and that was the reason for the substitute, there should have been communication at the time the order was filled.
I paid for overnight shipping. My order did not arrive for 4 days.This was a holiday gift. They indicated that Passover orders would be shipped as indicated. No response by phone or email from the company. Their website did not indicate they are out of the office for two weeks, leaving no one with authority to assist customers. Horrible customer service.
Do not use this company. I ordered something online at the beginning of April and was never told that the order was cancelled. I waited on the phone for 20 minutes! I needed the item today! Beware!!!
BEWARE! The website is seems safety but it is not, It will store your card details without knowing you , when I ordered last time somehow without knowing me my card details were stored and later one month they deducted money from my card even though there is no orders placed from me and when I called customer services there is no proper response and careless.
If I could put zero stars I would. I ordered a dried fruit basket for my sister‘s birthday. A month later she finally got it rotten and covered in sugar. when I called them about it, they said they had already replaced the box once, which was the first box that had never showed up in the first place. I told them I didn’t want a refund I just wanted the order to be what I ordered. $120.00 they say they honor their orders but they wouldn’t mine. I ordered this on Dec. 26th Jan 27th they pretty much told me too bad. So I’m out of $120 and my sister never got a birthday present. Thanks oh nuts. Do not make my mistake and use this company they do not honor their word.
I ordered over $60 dollars worth of Taffy and Peanut brittle for a party from the Oh nuts website. When it arrived, all of the salt water taffy was ROCK hard and stale and the peanut brittle was crushed into small bits and powder. The entire order was inedible. By far the worse taffy I have ever tried. I tried to contact their customer support and after many days and multiple inquires they said I had to send them photos of every bag so they could check the freshness. I did. Then they assured me that those batches, which I’m sure they never even checked, we’re very fresh and soft at their warehouse. They then proceeded to tell me that I could pay to have any unopened bags sent back to them for a possible refund after they examined everything. Are you kidding me?? Why should I have to pay for a return when their product was TERRIBLE!! DO NOT BUY FROM THIS WEBSITE. They sell stale candy and then make their customers jump through hoops to get a possible refund. THEY LIE ABOUT FRESHNESS GUARANTEE AND 100% SATISFACTION. If I could give them a negative star, I would, but the lowest I could choose was one star!
I called and someone was crazy rude to me. They use a secret code no one can read instead of using the expiration date. They sent me granulated garlic that expires in 3 months and I can't get anyone to respond to me via email. I was told by one of their reps to contact them via email when I called them with the expiration question. I am calling again now to get a fresh batch that isn't about to go bad sent to me. They are not professional.
Ordered pistachios to be delivered on 12/22/23 OVER a month ago. No word from company. I wrote today to check 12/19. Got two emails, the first said they’d send me a tracking number. The second said they weren’t available. I called them. They couldn’t deliver in time for Christmas. OVER A MONTHS NOTICE. Absolutely unacceptable
We recently ordered six items as my first purchase from this company. Four items were good. However, of the remaining items, one was poor, and the other item was terrible. The Mini Cinnamon Babka was very dry and the Teiglach was even worse - dry, hard and almost tasteless. We threw both of those items into the garbage. $47 of the total order just wasted on these two items. And worse, it was embarrassing to have even served these to our guests. I will never buy anything further from this place!
I ordered two items as a Mother's Day gift to be shipped to my mother's address. They arrived a day earlier than requested and to MY address, not my mother's. I figured I must have somehow made a mistake so I went & ordered them again. However, when checking out, the website wouldn't allow me to enter a different billing address without changing the shipping address. I tried a dozen times to get the shipping address to remain the correct one but it kept changing it to my billing address. So that's why the package went to me instead of my mother. The confirmation email only shows the billing address so I had no idea what happened the first time. I called customer service this morning (since the company is closed Fri-Sun) and was told I needed to ship the items myself to my mother after receiving a mailing label they'd send me. Why on earth would I want to wait over another week after the holiday to get these now-stale items to my mother? I explained what happened and that it was the fault of the company's website, not me, but the very uninterested and unprofessional customer service rep couldn't have cared less or been less helpful. Very disappointed and will never recommend or use this company again.
Received 8 confirmation emails with order numbers. Received 9 confirmation shipments email with numbers. Spoke to 2 Customer service Susie and Val. Spoke to corporate office twice who promised to resolve the extra charge. Finally called Amex to dispute.
Oh! Nuts is an online retailer specializing in a wide variety of quality nuts, dried fruits, chocolates, and snacks. The company offers an extensive selection of products, including dry roasted nuts and unique confections such as the Dubai Chocolate Bar, catering to health-conscious consumers and snack enthusiasts alike. With a commitment to customer satisfaction, Oh! Nuts provides services such as free shipping on orders over $69 and dedicated customer support to enhance the shopping experience. Targeting both individual consumers and businesses, Oh! Nuts aims to meet the needs of those looking for quality snack options, gift items, or catering solutions. The platform features curated collections and promotes easy reordering, ensuring convenience for repeat customers. With thousands of positive reviews, Oh! Nuts positions itself as a reliable source for premium snack products.
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