PcIT Service is a telecommunications company based in Denmark, specializing in providing reliable and efficient hosting solutions for businesses and individuals. The company offers a range of services designed to assist customers in establishing and maintaining their online presence, including website hosting, domain registration, and website migration support.
Targeting small to medium-sized enterprises as well as individual users, PcIT Service aims to simplify the website management process. Their user-friendly platform allows customers to easily upload website files and utilize tools such as WordPress installation, making it accessible for those with varying levels of technical expertise. With a focus on customer support, PcIT Service endeavors to ensure that clients have the resources they need to succeed in the digital landscape.
Reviewers express a mix of experiences with PcIT Service, highlighting both commendable service and significant issues. Many customers appreciate the quick and effective repairs for devices like iPhones and iPads, often noting the reasonable prices and knowledgeable staff.
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Positive reviews mention instances of excellent customer support, such as prompt responses to inquiries and successful repairs that exceeded expectations. However, a substantial number of negative reviews raise serious concerns about service quality, with claims of damaged devices post-repair and missing components. Some consumers report feeling misled about the quality of parts used, particularly regarding original screens. Overall, while there are notable strengths in service speed and staff competence, the negative feedback regarding reliability and transparency cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.4
18
100%
● Low
3.4 / 5 overall
=
18 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
1.0
12-month avg
2.0
All-time
3.4
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
4.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
1.0
1
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
Top praiseof 11 positive reviews
Customer service73%
8 mentions
“Fik ordnet er mindre skærmproblem med en bærbar”
On “Customer service” · Oct 15, 2024
Top complaintsof 7 negative reviews
Customer service57%
4 mentions
“Worst experience I ever had”
On “Customer service” · Jul 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Telecommunications.
Overall rating and review count for this company and similar companies
Worst experience I ever had!!! These people are scammers and they don’t have a clue. I refused the service and they broke my laptop completely!! And still charge me for more damage than before!!!! STAY AWAY
If I could put 0 stars I would! Stay away
Ekstrem dårlig forståelse for manglende service. Simkort ikke mont korrekt samt hus for SIM kort manglede.
Løj om at det ikke var der ved telefonen henvendelse og at de havde det på video.
Svindler, ALDRIG stol på dem! Betalte ekstra for at min Iphone skærm var original. Dog finder jeg ud af senere, da jeg taber 6 måneder efter, at en Apple forhandler ikke vil tage imod min iphone, da "den aldrig har været original". Ringer til PCIT Service, så bliver jeg råbt af, fordi jeg har taget ejeren i at prøve at snyde mig.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Horrible experience received in Frederiksberg! After the reparation, half of our RAM was missing– 8GB! Originally computer has 2 RAMs size 8GB and 8GB. On the top of that, we discovered some screw in computer were missing and speakers were not working at all (before they were working)! This is what you call reparation? You pay for service and you get less than you had.
We contacted the shop assistant who claimed he forgot to place half of “our” RAM in. Of course 8GB RAM costs only around 750 Dkk... When we came next day to pick up our original RAM, he gave us the box with 8GB written on it. However, inside the box there was a RAM size 2GB. Was this shop kidding us? They are cheating on you. It is unbelievable!
Hvis du har en smartphone til reparation skal du passe på. Fik afleveret min iPhone (Finsensvej på frederiksberg), hvor jeg ikke vidste hvad det var galt med den. Af værkstedet fik jeg af vide at det var fejl i batteriet. Fik den tilbage to dage efter, den virkede fint men kun i halv time. Gik igen til dem og fik den afleveret igen, denne gang var det "docking station" der var noget galt med. Den fik de så "lavet" og efter 2 timer sket det samme igen. Tredje gang var det "motherboard" som de vil have ca 1200 mere dvs i alt 1700. Jeg havde ikke pengene og derfor vil jeg ikke lave den og derfor min fair løsning var at jeg fik halvdalen af de penge "reparationer" de havde lavet men fik en forklaring de ikke engang forstår. Derfor, pas på hvad du aftaler med dem. For du får ikke en fair deal, kun det at du bliver snydt.
PcIT Service is a telecommunications company based in Denmark, specializing in providing reliable and efficient hosting solutions for businesses and individuals. The company offers a range of services designed to assist customers in establishing and maintaining their online presence, including website hosting, domain registration, and website migration support.
Targeting small to medium-sized enterprises as well as individual users, PcIT Service aims to simplify the website management process. Their user-friendly platform allows customers to easily upload website files and utilize tools such as WordPress installation, making it accessible for those with varying levels of technical expertise. With a focus on customer support, PcIT Service endeavors to ensure that clients have the resources they need to succeed in the digital landscape.