PcIT Service is a telecommunications company based in Denmark, specializing in providing reliable and efficient hosting solutions for businesses and individuals. The company offers a range of services designed to assist customers in establishing and maintaining their online presence, including website hosting, domain registration, and website migration support.
Targeting small to medium-sized enterprises as well as individual users, PcIT Service aims to simplify the website management process. Their user-friendly platform allows customers to easily upload website files and utilize tools such as WordPress installation, making it accessible for those with varying levels of technical expertise. With a focus on customer support, PcIT Service endeavors to ensure that clients have the resources they need to succeed in the digital landscape.
Reviewers express a mix of experiences with PcIT Service, highlighting both commendable service and significant issues. Many customers appreciate the quick and effective repairs for devices like iPhones and iPads, often noting the reasonable prices and knowledgeable staff.
Read full summaryShow less
Positive reviews mention instances of excellent customer support, such as prompt responses to inquiries and successful repairs that exceeded expectations. However, a substantial number of negative reviews raise serious concerns about service quality, with claims of damaged devices post-repair and missing components. Some consumers report feeling misled about the quality of parts used, particularly regarding original screens. Overall, while there are notable strengths in service speed and staff competence, the negative feedback regarding reliability and transparency cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.4
18
100%
● Low
3.4 / 5 overall
=
18 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
1.0
12-month avg
2.0
All-time
3.4
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
4.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
1.0
1
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
Top praiseof 11 positive reviews
Customer service73%
8 mentions
“Fik ordnet er mindre skærmproblem med en bærbar”
On “Customer service” · Oct 15, 2024
Top complaintsof 7 negative reviews
Customer service57%
4 mentions
“Worst experience I ever had”
On “Customer service” · Jul 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Telecommunications.
Overall rating and review count for this company and similar companies
Jeg skulle bruge 2 kamera glas til at reparere mine telefoner men i pakken var der kun 1. Så jeg skrev til support og fik hurtigt svar og har fået sendt det glas jeg mangler.
Alle kan lave fejl, de har hurtig og god service så de får 5 stjerner fra mig.
Et af batterierne i min iPad, der var langt over garantien og ville koste 2000.- at få repareret via Apple / Humac, hævede og var tæt på at eksplodere... Det fik skærmen til at slippe og bue kraftigt i den ene side. Med anmeldelserne her var jeg lidt ambivalent, men tænkte at jeg ikke havde meget at tabe. Her kostede det mig 700.- og den var klar samme dag. Den er underligt nok hurtigere end før, og den bliver ikke varm som før. Det giver god mening, når det gamle batteri sikkert var defekt og havde været længe, at dømme udefra varmeafgivelsen. I betragtning af de tidligere anmeldelser her var jeg lidt ambivalent overfor at benytte butikken men nu, hvor jeg har gjort det, kan jeg kun på det varmeste anbefale dem. Jeg kan ikke genkende noget af det dårlige, der bliver skrevet om deres service.
Alle ved, at man i dagens Danmark er super afhængig af sin smartphone. Det er lige før, at man går i panik bare den løber tør for strøm.
På samme måde var jeg en anelse presset af min iPhone i weekenden fik totalsmadret skærmen, så den stort set var umulig at bruge. Man fik praktisk talt glasskår i fingrene, hvis man forsøgte at navigere på den.
Jeg gik ind til PcIT Service (på Frederiksberg). De fiksede den på 30 minutter til 799 kr. Måske lidt småpebret efter min mening, men telefonen har virket uden problemer siden. Jeg giver dem mine varmeste anbefalinger.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Min far havde sendt mig et tip om en Sweetdeal på reparation af iPhone/iPad-skærme og da vi lå inde med en knust iPad 2 valgte jeg at slå til. I samme ombæring havde vi også en iPhone liggende med defekt power-knap og et sløvt batteri, så den tog jeg også med for at høre på prisen.
Jeg fik en god pris, så det vil sige at jeg fik installeret en ny skærm til iPad 2, et nyt batteri, samt en ny powerknap til iPhone'n og selv uden rabat til en pris der var det laveste jeg endnu er stødt på (dog uden at have undersøgt markedet indgående).
Arbejdet var veludført og det var nærmest som at få to nye enheder i hånden. Min iPhone blev fikset på en dag, imens jeg måtte vente tre dage på iPad'en, hvilket ekspedienten dog fortalte var atypisk pga. den store tilslutning til Sweetdeal'en.
Jeg kan anbefale stedet, og har allerede en iPhone til som godt kunne bruge et nyt batteri.
PcIT Service is a telecommunications company based in Denmark, specializing in providing reliable and efficient hosting solutions for businesses and individuals. The company offers a range of services designed to assist customers in establishing and maintaining their online presence, including website hosting, domain registration, and website migration support.
Targeting small to medium-sized enterprises as well as individual users, PcIT Service aims to simplify the website management process. Their user-friendly platform allows customers to easily upload website files and utilize tools such as WordPress installation, making it accessible for those with varying levels of technical expertise. With a focus on customer support, PcIT Service endeavors to ensure that clients have the resources they need to succeed in the digital landscape.